Sony Z1 and MH410
Hello ! Yesterday I bought earphones (Sony MH410) for my Sony Xperia Z1. Unfortunately I have a problem. When I plug them into the Z1, I get a "Headphones not supported" message. I searched around for a fix and I saw that I can make them work by holding the button next to the microphone, on the earphones, while connecting them to the phone and it worked. However, the sound coming out of the earphones was muffled. Vocals and drums had decreased volume while guitar stayed at its original volume. So in a way vocals and drums were isolated and guitar sounds were left normal. I pressed the button next to the microphone on the earphones and suddenly the sound coming from the earphones was normal. It sounded normally, no muffled vocals or drums. Everything was fine until I let go of the button. I have no idea what to do and I tried the clear all data, force stop Smart Connect and reboot the phone but it did not work. Also I tried the earphones on my PC and the sound was the same as on the Z1 - muffled until I hold down the button next to the microphone on the earphones. I had the same problem with my Nokia earphones on the same phone (Sony Z1) so I don't think that it's a earphone issue but in that case why don't they work on my PC ?I have the latest software on my Z1. I honestly don't know what to do. I hope you could help me.Thanks ! PS: Sony support did not gave me much support. I kept getting the same message replied over and over again - "Does your mobile phone have the latest software? Check and update now using the Sony Update Service on..."
Simple the Sony MH410 are OMTP headphones, they won't work with your Z1, you need CTIA headphones, or you can buy an adapter OMTP < > CTIA
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