SonyStyle webpage is full of errors and bugs

I have been navigating the Sony style website for more than 5 hours now and I can't still get my order done correctly! If there are any Sony representatives here please pm me immediately to fix my problem! You should fire your webpage administrator immediately!
First I create a username using a .edu account. First when I login I can't get the 10% student discount on any Vaio laptop!!! Even at the final payment page!!! Then after trying the same thing for a few times then I couldn't even view my cart! When I click on "my cart" at the top right, I get an "a generic error has occurred please contact the system administrator" message wtf?!?!?!?!
Then I tried logging out then back again and now i can't even log back in? When i enter my details and click login I get directed to the main page without even being logged in? wtf? What kind of service is this?
Note: i tried this on internet explorer 9, Firefox 4 and Google chrome all of them don't work. And I am not an it noob!
Can some Sony rep please pm me immediately!! Or I will buy my stuff elsewhere!

Hello and welcome to the forums.
Apologies you were experiencing log in issues to SonyStyle.
We have checked the website and it appears to be operational.
Our forums are for product support and we do our best to give you an answer if the community has not already addressed it. Should you need Immediate assistance on a product and cannot wait for the community, or the moderators to reply, please contact chat support by entering the model of your product here: http://esupport.sony.com/US/perl/select ... OR=CONTACT
To contact Sony to place an order: 1-877-865-7669.
If you are having log in issues please call 1-877-731-7669
Sony Sales Specialists are available Monday through Friday 5 A.M. to 9 P.M. PST, and Saturday through Sunday 7 A.M. to 4 P.M. PST.

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It worked fine for about two hours. When it first opened it did the checking iTunes library thing (65Gb on a Drobo connected to a Windows 7 box) took about 5 minutes doing it, then opened fine.
I updated my iPhone to IOS4.1 and went to bed leaving the update downloading.
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This is really not good enough, Apple. This software is broken. It cannot deal with my library being on a remote drive (iTunes 9 was fine with this) and it has mashed up my iPhone (twice, now)
What is going on?
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Why fix what wasn't broken? Why pretend there is no problem?
Boo (cr)Apple

So, I installed iTunes 10. Big mistake.
It worked fine for about two hours. When it first opened it did the checking iTunes library thing (65Gb on a Drobo connected to a Windows 7 box) took about 5 minutes doing it, then opened fine.
I updated my iPhone to IOS4.1 and went to bed leaving the update downloading.
Next day, I remove iPhone, close iTunes and go to work.
Come home, open iTunes and then sit waiting for about 35-45 minutes for it to open, all the while watching a lot of data (by the time it had finished, at least 7-800mb) go between the W7 box and my Mac Pro on Little Snitch. Once it finally opens, I connect my iPhone to it and it starts again; spinning wheel; freeze-o-matic. This is no good, I think, and then it's finished. Great, I think. Oh no; it wants to re-download all of my apps and it no longer recognises that my iPhone was previously synced with it.
So, I do the delete iTunesLibrary and the proper export-re-import of the xml thing, re-create my library. It still takes 35-45 mins to open, and now the Apps menu under library is missing altogether, even though I can see, and choose whether to sync, all of the apps on the iPhone.
This is really not good enough, Apple. This software is broken. It cannot deal with my library being on a remote drive (iTunes 9 was fine with this) and it has mashed up my iPhone (twice, now)
What is going on?
When I speak to AppleCare they act like I have a bad install or something (I deleted and re-downloaded it - that's when my apps menu disappeared) It is ridiculous. I am going to export all of my playlists when it finally opens this time and DOWNGRADE back to iTunes 9.1
Why fix what wasn't broken? Why pretend there is no problem?
Boo (cr)Apple

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tt2

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I'm running and iMac 20-inch early 2009
Processor 2.66 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400 256 MB
Software OS X 10.8.4 (12E55)

Step 1
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~/Library/Calendars/Calendar Cache
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Step 2
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ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
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Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
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When you're done with ODS, quit it and also quit Terminal.

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List of forum editor issues and bugs

This thread is work in progress. Please report additional bugs and issues you are aware off. I will try to reproduce the issue and add your information to the appropriate columns below. Thanks!
Note: For accurate results, the width of your web browser window needs to be adjusted to show the following dotted line as a single line. Your screen resolution needs to be at least 1280 pixels wide.
Issue
Date
Summary
Browser
Status
Remark
1
08-Jan-2014
last verified
24-Aug-2014
Text copied from discussions, such as code, result in double line spacing when copied to the host system.
Firefox
Internet Explorer
Safari
Chrome
open
open
fixed
fixed
1.1
1.2
2
08-Jan-2014
last verified23-Aug-2014
Cannot append text or code to Syntax Highlighting.
Firefox
Internet Explorer
Safari
Chrome
fixed
fixed
fixed
fixed
3
08-Jan-2014
last verified23-Aug-2014
Cannot properly select text or code with Syntax Highlighting.
Firefox
Internet Explorer
Safari
Chrome
improved
fixed
fixed
fixed
3.1
4
08-Jan-2014
last verified23-Aug-2014
Subsequent edit sessions add empty lines to Syntax Highlighting code.
Firefox
Internet Explorer
Safari
Chrome
fixed
fixed
fixed
fixed
5
08-Jan-2014
last verified23-Aug-2014
Copying text under Syntax Highlighting includes line numbers.
Firefox
Internet Explorer
Safari
Chrome
improved
open
fixed
fixed
5.1
5.2
6
08-Jan-2014
last verified23-Aug-2014
Cannot copy and paste the whole Syntax Highlighting frame.
Firefox
Internet Explorer
Safari
Chrome
improved
fixed
improved
improved
6.1
6.3
6.3
7
09-Jan-2014
last verified23-Aug-2014
Syntax Highlighting suppresses empty lines and white space when browsing.
Firefox
Internet Explorer
Safari
Chrome
fixed
fixed
fixed
fixed
8
08-Jan-2014
last verified23-Aug-2014
Syntax Highlighting overwrites font.
Firefox
Internet Explorer
Safari
Chrome
improved
improved
improved
improved
8.1
8.1
8.1
8.1
9
09-Jan-2014
last verified23-Aug-2014
Cannot paste any text into the editor window.
Firefox
Internet Explorer 11
Safari
Chrome
working
fixed
working
working
10
09-Jan-2014
last verified23-Aug-2014
Cannot change the font when selecting several lines of text.
Firefox
Internet Explorer
Safari
Chrome
improved
working
fixed
improved
10.1
10.1
11
09-Jan-2014
last verified23-Aug-2014
Changing the font gets confused and shows the wrong font.
Firefox
Internet Explorer
Safari
Chrome
improved
working
open
open
11.1
11.3
11.3
12
09-Jan-2014
last verified23-Aug-2014
Pasting a URL captures the text insertion point.
Firefox
Internet Explorer
Safari
Chrome
fixed
fixed
fixed
fixed
13
16-Jan-2014
last verified23-Aug-2014
Quoting captures insertion point.
Firefox
Internet Explorer
Safari
Chrome
fixed
fixed
fixed
fixed
14
24-Jan-2014
last verified23-Aug-2014
Adding HTML label tag for no apparent reason.
Firefox
Internet Explorer
Safari
Chrome
fixed
fixed
fixed
fixed
15
28-Feb-2014
last verified23-Aug-2014
Undo disables functions, such as Quote and Syntax Highlighting and results in complete loss of text when attempting to post.
Firefox
Internet Explorer
Safari
Chrome
Improved
working
working
working
15.1
16
28-Feb-2014
last verified23-Aug-2014
Syntax Highlighting shows several <span> when browsing.
Firefox
Internet Explorer
Safari
Chrome
fixed
fixed
fixed
fixed
17
23-Jun-2014
last verified23-Aug-2014
When specifying a table width, typed numbers are falling through and land the table as text.
Firefox
Internet Explorer
Safari
Chrome
open
open
open
open
18
23-Aug-2014
Quoting of content with Syntax Highlighting looks fine when editing, but when posting, quoting around SH is removed.
Firefox
Internet Explorer
Safari
Chrome
open
open
open
open
19
22-Aug-2014
Text like "Patch 11.2.0.3" are converted to non-functional hyperlinks when posting.
Firefox
Internet Explorer
Safari
Chrome
open
open
open
open
20
20-Jul-2014
last verified23-Aug-2014
The editor toolbar disappears behind the forum banner when scrolling to the next page.
Firefox
Internet Explorer
Safari
Chrome
open
open
open
open
21
17-Nov-2014
Insertion point displayed in text under Syntax Highlighting is not showing the real position.
Firefox
open
22
23-Aug-2014
Hover-up and pop-up menus are in the way then typing text in tables and code under Syntax Highlighting.
Firefox
Internet Explorer
Safari
Chrome
open
open
open
open
23
23-Aug-2014
Copying text from the first post of a thread includes a grey background.
Firefox
Internet Explorer
Safari
Chrome
working
working
open
open
24
24-Aug-2014
Copy and paste does not retain the size of a picture and resizing produces bad quality images. Resizing also no longer shows picture dimensions. Copying images between documents does not copy size settings.
Firefox
Internet Explorer
Safari
Chrome
open
open
open
open
25
17-Nov-2014
Copying and pasting of text determine the source format and creates unwanted or useless tables, affecting also Syntax Highlighting.
Firefox
open
26
17-Nov-2014
Adding additional rows to tables do not inherit the previous cell formats, such as vertical and horizontal center line.
Firefox
working
27
02-Dec-2014
The Jive spell-checker is difficult to use. Pointing and clicking of marked text has to be very precise in order to function, or the spell-checker deactivates itself.
Firefox
open
Ref. No.
Remarks
1.1
Pasting of regular text results in double-line spacing. Pasting of code with Syntax Highlighting does not produce double-line spacing, but includes line numbers when pasting in a rich text editor window, or results in indented lines when pasting to the command prompt or plain text window.
1.2
Pasting of code with Syntax Highlighting includes line numbers when pasting into notepad or to the command prompt. Copying of normal text does not wrap and appears a single line when pasting into notepad.
3.1
Selecting of code and copying works, but selected text looks like a tape and is not visible.
5.1
Copy works find and does not include line numbers, but the text is indented.
When pasting text into a rich text enabled editor window, it includes line numbers.
5.2
Code in syntax highlighting does not copy blank lines, but copies line numbers.
6.1
Only parts of a code segment can be copied, but not the complete code segment. Copy and paste always copies an additional line that was actually not selected.
6.3
Copy and paste only copies the code but not syntax highlighting, which can however be can be re-applied.
8.1
Applying syntax highlighting now applies a font that is suitable for displaying code.
However, it is not possible to change the font, if necessary, or apply color or bold or highlighting. Color can be applied, which looks like double-vision, but anyway is removed when posting.
10.1
Not working reliably. Sometimes the last line selected is not changed, or only the first line changes.
11.1
Sometimes fonts are not displayed properly, for instance, the text insertion point may show Arial, but the text is Courier. There is no clear pattern when this happens or what triggers the problem.
11.3
The text insertion point or selected text always reports the font name "font family", regardless of the font applied.
15.1
Ctrl-z aborting editor functions under Firefox on Mac OS X. However, Cmd-z, which is standard, works properly. This problem does not affect Safari.
Issue
Steps to reproduce
Workaround
1
Copy a couple or more lines of text from a discussion window and paste it into any application or document on your host system. For instance:
The following may produce double line spacing:
If there are two or more ways to do something, and one of those
ways can result in a catastrophe, then someone will do it.
The following should work correctly:
If there is a possibility of several things going wrong, the one that will
cause the most damage will be the first one to go wrong
Use Shift-Return instead of Return to terminate the end of lines when creating text.
Use a different browser to perform cut and paste operations, such as Apple Safari or Google Chrome.
2
Paste some text code into the forum editor window. Select the code and choose Syntax Highlighting:Plain from the editor toolbar (>>). Close and re-edit the thread. It is not possible to place the insertion point below the block of code in order to add any additional lines of code or to add any normal text. For instance:
mknod compress_pipe p
mknod export_pipe p
chmod +rw export_pipe compress_pipe
nohup split -b 8192m < export_pipe &
nohup gzip < compress_pipe > export_pipe &
exp system/passwd full=y direct=y consistent=y compress=n \
buffer=10485760 file=compress_pipe
It is possible to insert additional code or text below Syntax Highlighting, provided the frame it is not the end, as shown in issue 7.
Add any line of text at the end of your code before applying Syntax Highlighting to the lines above.
Adding code within the frame of Syntax Highlighting works in Safari and Google Chrome.
3
Re-edit a post with Syntax Highlighting. It is not possible to properly select any lines of code. An additional empty code line is added and the focus is shifted. The selection mask does not match the actual text. It is pretty much impossible to re-edit Syntax Highlighting.
Screenshot: http://img24.imageshack.us/img24/6121/viun.jpg
Use Safari or Google Chrome when to re-edit text or code under Syntax Highlighting.
4
Every subsequent edit of a post with Syntax Highlighting adds an empty blank line to the code block with an incremented line number. The resulting empty lines (07, 08) shown in the screenshot cannot be selected or removed unless there is text below the code frame as shown in issue 7. Screenshot: http://img809.imageshack.us/img809/5514/cxkd.jpg
Removing of empty lines woks in Safari and Google Chrome.
5
When browsing code with Syntax Highlighting, it is not possible to select the code without the line numbers. Screenshot: http://img835.imageshack.us/img835/6626/j7n7.jpg
Select and copy each line separately. Or use Firefox or Google Chrome, but note issue in Remark 5.
6
When editing, it is possible to copy and paste lines under Syntax Highlighting when selecting the lines, but not when selecting the complete Syntax Highlighting frame.
Carefully select text without the Syntax Highlighting frame boundaries.
7
Empty lines and white space (identation) in Syntax Highlighting are suppressed when browsing, although they exist in the actual post. For instance:
mknod compress_pipe p
   mknod export_pipe p
Screenshot when editing the above code:
http://img401.imageshack.us/img401/673/kmy4.jpg
8
Syntax Highlighting changes the font to Arial and it is not possible to apply something more suitable for the displaying of code, such as fixed-width Courier New.
mknod compress_pipe p
Arial: 1l0OI
Courier New: 1l0OI
Arial: 1l0OI
Courier New: 1l0OI
9
It is not possible to paste any text into the editor window.
Use a different web browser or downgrade to IE 10.
Or enable F12 Developer Tools from the Tools menu. Press Ctrl-8
Change the default document mode from Edge to IE 10. Select Leave this page.
10
Create a new thread and type several lines of text. Then select select several lines of text and choose a font, e.g. Courier New. Not all selected lines are changed and only a couple of lines remain highlighted. For instance:
It is difficult to prove the existence of aliens.
Photos exist with aliens, but they could be fake.
On the other hand, photos without aliens could be fake too.
11
Select a line of text and change the font to Courier New. Then select the line again and it will show Arial. Change the font to Courier New and the text will change back to Arial.
12
Copy a URL and paste it into the editor window. The URL will be shown as a hyperlink using blue text. It is not possible to continue with normal writing without changing the text of the link. The text insertion point is captured inside the text of the link when trying to click below the link.
After pasting the URL, use the arrow key or mouse to move the cursor to the end of the link, then press RETURN and start writing normally. You can than move the cursor to the beginning of the line and use BACKSPACE to move the text up, after the link.
13
When replying to a thread and pressing the Quote Previous Message button and then clicking inside the quoted text, for instance, to remove some of the content, it is sometimes no longer possible to move the text insertion point outside of the quoted text back to the normal editing area.
When this happens it helps to switch to HTML and then switch back to the Full Editor.
14
While writing normal text in the editor, it sometimes becomes impossible to edit a line of text. When clicking on any text to move the text insertion point, it selects the complete paragraph instead. http://imagizer.imageshack.us/v2/800x600q90/585/d0v5.jpg. When pressing the "Post Message" button, a dialog appears to "Stay" or "Leave" the page.
Apparently the editor adds HTML label tags for no apparent reason, which can be seen when switching the editor to HTML mode. http://imagizer.imageshack.us/v2/800x600q90/199/1r5a.jpg
15
Copy some text into the editor window. Select the text and choose Syntax Highlighting form the >> insert toolbar. Undo using Ctrl-z. It is no longer possible to use any of the >> insert functions. After that it is also not possible to post the message, resulting in an unexpected error and the content is lost.
16
Syntax Highlighting shows several <span> at the beginning and end of the Syntax Highlighting block after posting. This affects old and new posts.
17
When changing the width of a table column, entering the 2nd number gets punched into the cell content instead.
After entering the first number, click in the entry field again to enter the 2nd number.
18
19
Automatic insertion of links to support.oracle.com contains more info, including responses from Oracle staff.
20
Change the width of browser window until the editor toolbar appears. It will then stay on top when scrolling through pages.
21
Select Syntax Highlighting, Plain from the >> insert menu, then copy and past several lines of text (code) into it. Or, copy and paste the text, then mark the text with the mouse and select SH from the insert menu. Many times, the insertion point is not reflecting it's actual position when you click inside the text. Very often it is also not possible to position the insertion point to the end or beginning of a line using the left and right arrow keys; the insertion point jumps to the next line, even though the end of the line has not been reached.
For instance:
The text insertion point [|] is showing up between the words "point" and "is", but when pressing the delete key or entering text, it affects a different area.
22
The following is a picture with text and Syntax Highlighting.
In tables, pressing the delete key will remove or rearrange the hover-up window.
23
The original or initial post of a thread is shown with a grey background when browsing. Depending on the web browser application, this background is also copied when doing a copy and paste of the text, provided the target window supports rich text editing.
Change the target editor window to plain text.
24
After resizing a pasted image to the same size than the original, the quality is much worse. The following shows a screenshot of the original and copied image:
When resizing a picture by moving the image end-points, the editor does no longer show the current picture dimensions (pixel x pixel) as it did in Jive 5. Also when copying a picture between documents, the picture is enlarged and requires resizing.
25
Copy and paste content from /etc/oratab, for example:
The same also happens when pasting the text into a Syntax Highlighting field.
It is often necessary to use undo (ctrl-z, cmd-z) to get rid of the mess.
26
Please see below screenshot:
27
Message was edited by: Dude!

moniquevdb_oracle wrote:
Holy.... wow, this is helpful, thank you so much for kicking this off, Dude!
BluShadow I know you are in favor of reenabling code formatting and ditching the Syntax Highlighter altogether. I've also heard that users would prefer the advanced editor to open by default. Anything else on the wishlist?
correction, I would certainly be in favour (favor to you ) of reenabling code tags, mainly because I work quicker by copy/paste and by keyboard than by having to click through a load of buttons (that currently don't do what they should). I've not said that syntax highlighting should be ditched altogether, and I'd certainly be in favour of it being there, just so long as it provided a decent formatting that was appropriate, so code actually looked like code, and the ability for people to copy/paste the code out of the forum to their own environment wasn't corrupted with double line spacing (as dude has already mentioned) and the addition of the line numbers it puts in (the line numbers are useful for reference on the forum, e.g. when we want to say "you're problem is on line X", but not good when you copy/paste code out to your environment and have to spend ages deleting them all to get the code to do anything). If it's too difficult, then removing the line numbers from the code formatting would be preferable to having them there and not being able to copy the code out without them.
I agree with dude that it would be good to be able to highlight portions of code with bold or colours, which the old forum didn't allow, but this one does, so it's really a combination of old and new that's needed. And as dude highlights, the supressing of blank lines is a pain as it can make the posting of multiple code commands become all compressed and difficult to read, and is not representative of what we have in our interfaces such as SQL*Plus etc.
Basic example:
Copy paste from my SQL*Plus window into the forum (and me applying courier new and quoting it)...
SQL> select * from emp;
     EMPNO ENAME      JOB              MGR HIREDATE                    SAL       COMM     DEPTNO
      7369 SMITH      CLERK           7902 17-DEC-1980 00:00:00        800                    20
      7499 ALLEN      SALESMAN        7698 20-FEB-1981 00:00:00       1600        300         30
      7521 WARD       SALESMAN        7698 22-FEB-1981 00:00:00       1250        500         30
      7566 JONES      MANAGER         7839 02-APR-1981 00:00:00       2975                    20
      7654 MARTIN     SALESMAN        7698 28-SEP-1981 00:00:00       1250       1400         30
      7698 BLAKE      MANAGER         7839 01-MAY-1981 00:00:00       2850                    30
      7782 CLARK      MANAGER         7839 09-JUN-1981 00:00:00       2450                    10
      7788 SCOTT      ANALYST         7566 19-APR-1987 00:00:00       3000                    20
      7839 KING       PRESIDENT            17-NOV-1981 00:00:00       5000                    10
      7844 TURNER     SALESMAN        7698 08-SEP-1981 00:00:00       1500          0         30
      7876 ADAMS      CLERK           7788 23-MAY-1987 00:00:00       1100                    20
      7900 JAMES      CLERK           7698 03-DEC-1981 00:00:00        950                    30
      7902 FORD       ANALYST         7566 03-DEC-1981 00:00:00       3000                    20
      7934 MILLER     CLERK           7782 23-JAN-1982 00:00:00       1300                    10
14 rows selected.
SQL> select * from dept;
    DEPTNO DNAME          LOC
        10 ACCOUNTING     NEW YORK
        20 RESEARCH       DALLAS
        30 SALES          CHICAGO
        40 OPERATIONS     BOSTON
SQL>
but in my SQL*Plus window it looks like.
SQL> select * from emp;
     EMPNO ENAME      JOB              MGR HIREDATE                    SAL       COMM     DEPTNO
      7369 SMITH      CLERK           7902 17-DEC-1980 00:00:00        800                    20
      7499 ALLEN      SALESMAN        7698 20-FEB-1981 00:00:00       1600        300         30
      7521 WARD       SALESMAN        7698 22-FEB-1981 00:00:00       1250        500         30
      7566 JONES      MANAGER         7839 02-APR-1981 00:00:00       2975                    20
      7654 MARTIN     SALESMAN        7698 28-SEP-1981 00:00:00       1250       1400         30
      7698 BLAKE      MANAGER         7839 01-MAY-1981 00:00:00       2850                    30
      7782 CLARK      MANAGER         7839 09-JUN-1981 00:00:00       2450                    10
      7788 SCOTT      ANALYST         7566 19-APR-1987 00:00:00       3000                    20
      7839 KING       PRESIDENT            17-NOV-1981 00:00:00       5000                    10
      7844 TURNER     SALESMAN        7698 08-SEP-1981 00:00:00       1500          0         30
      7876 ADAMS      CLERK           7788 23-MAY-1987 00:00:00       1100                    20
      7900 JAMES      CLERK           7698 03-DEC-1981 00:00:00        950                    30
      7902 FORD       ANALYST         7566 03-DEC-1981 00:00:00       3000                    20
      7934 MILLER     CLERK           7782 23-JAN-1982 00:00:00       1300                    10
14 rows selected.
SQL> select * from dept;
    DEPTNO DNAME          LOC
        10 ACCOUNTING     NEW YORK
        20 RESEARCH       DALLAS
        30 SALES          CHICAGO
        40 OPERATIONS     BOSTON
SQL>
Obviously that's a basic example; in reality we can be providing a solution to someone, explaining multiple steps and commands to demonstrate their issue and the solution, and having to go back through the code once we've pasted it adding back in all the line spacings, is a real pain and time consuming.
Certainly, having the advanced editor options available immediately for replying would be better than having to switch to it manually, especially as most people using these forums are going to want to paste code in (what with it being a technical forum and not really a social forum), and the basic editor just doesn't allow for any suitable code formatting (unless the person is mad enough to switch to HTML mode).

Nokia Music / MIX Radio Bugs and BUGS at Care Cent...

I am feeling absilutely dejected to have bought a Lumia 820.
It has been a year and over but still Nokia has not been able to provide solutions to generic and chronic problems. I have been asking for solution to the music problem since a year but no answer but today at last when i visited nokia care centre (Bohra Communications, Navrangpura, Ahmedabad) IT WAS A COMPLETE LET DOWN ! The guy who received me was a total Noob and illitrate and also all engineers (They didnt even know Amber, Black and whether it can be rolled back or not One guy asked another "Boss can we have Amber in 820 after Reset?. They just did not know anything. I am proud that I have more knowledge about updates and firmwares of my handsets.
My chronic problem was MUSIC ( Duplicating/ Dissappearing / Showing errors etc etc)
My music (downloaded from Nokia music only gets lost, shows errors and moves to other storage folder. I had "Lumia Black" updated OTA.
I bought this lumia for the free music subscription for a year and the person at the service centre said it is wrong. Whatever, but he said that the issue was with subscription. He did not understand that errors "c00d36c4" "player error" etc are not because of subscription but are bugs .....
My phone has been reset (hard reset) for more than 5 times in past month and thats what i do all day. NOKIA IS GREAT !! However just an hour back the Bohra communication care centre again did the same. What the HECK is happening ?
FORGET GETTING SOLUTION, PEOPLE DO NOT EVEN LISTEN AND UNDERSTAND.
I am desparately seeking to throw this NOKIA + MICROSOFT junk away and opt for other.
What did I gain buying a MS Nokia product ? No music since over a year and now additionally after reset the backup also is lost. Last time I did I had to update 23 apps and this time its down to only 8 apps !!!!
God Only Save.
To own a Lumia 820.... U need to have highest levels of Courage !

I am constantly getting the problem you talk about in your second para. I don't experience it if I'm playing Nokia's own Offline selections, but it has been happening constantly over the past few weeks if I use the Create A Mix selections that I have downloaded for offline listening.
Recently both the Offline Mixes and Create A Mix selections reduced themselves suddenly to four or five tracks only in each Mix! Like you, I had to delete everything and download all again. Chews up my data allowance.
Nokia's offline mixes don't appear to download using a free WiFi connection - is that normal? I really have to watch my data allowance. Offline mixes will now expire after 10 days it seems.
Altogether Nokia Mix Radio appears to be full of bugs. I hope their software people are reading...

PL/SQL reporting problem - "The webpage cannot be found" error

Dear All Expert,
I'm here having a problem on generating apex report using PL/SQL. "The webpage cannot be found" error appear when "Search" button pressed.
I'm appreciating if anyone can give their idea on this issue.
PL/SQL will be fired when "Search" button pressed.
My PL/SQL code as below;
DECLARE
lv_desc CLOB:='';
lv_note_desc varchar2(4000);
lv2      CLOB;
lv_title varchar2(2000);
lv_ti          varchar2(10);
lv_tg          varchar2(10);
lv_tr_cnt     integer:= 0;
lv_ti_code     varchar2(6);
lv_age          number(6):= 0;
lv_note_flag     varchar(1);
fv_note_flag varchar2(6);
fv_ti_code varchar2(6);
ti_code varchar2(20);
ti_name varchar2(50);
ti_tm_code varchar2(6);
ti_test_grp varchar2(6);
note_desc varchar2(4000);
ti_unit varchar2(20);
ti_insurance_code varchar2(20);
ti_price number(14);
ti_sex varchar(1);
ti_age varchar(10);
ti_tr_desc varchar(30);
ti_lolimit number(10);
ti_uplimit number(10);
ti_plolimit number(10);
ti_puplimit number(10);
lv_hkey          number(10):= 0;
lv_found     varchar2(1):= 'N';
lv_itpv     varchar2(4000);
lv_lolimit     char(15);
lv_uplimit     char(15);
lv_tr          char(15);
lv_tc          char(30);
CURSOR READ_C1_REC IS
select ti_code, ti_name, ti_tm_code, ti_test_grp,ti_unit, ti_itpv_flag,ti_attached_cmt
from test_item
where ti_code like NVL(:P11104_TI_CODE,'%')
and ti_test_grp like NVL(:P11104_TG_CODE,'%')
and ti_code not like '0MB%'
order by ti_code;
C1_REC READ_C1_REC%ROWTYPE;
CURSOR READ_C2_REC IS
select tr_sex_code,tr_ageto,tr_agecode,tr_range_desc,tr_mrr_desc,tr_normal_lolimit,tr_upper_uplimit,tr_panic_lolimit,tr_panic_uplimit
from tr_range
where tr_ti_code = lv_ti_code
order by tr_ageto asc,tr_sex_code desc;
C2_REC READ_C2_REC%ROWTYPE;
cursor READ_C3_REC is
select tivh_key
from test_itpvh
where tivh_ti_code = ti_code
order by tivh_efd desc;
C3_REC READ_C3_REC%ROWTYPE;
cursor READ_C4_REC is
select tivd_lolimit,tivd_uplimit,tivd_value,tivd_rr_desc
from test_itpvd
where tivd_hkey = lv_hkey
order by tivd_seqno;
C4_REC READ_C4_REC%ROWTYPE;
BEGIN
lv_title := '<div style="overflow: auto;height: 500px; width: 1000px;"><table style="width: 500px" cellpadding="0" cellspacing="0"><thead><tr><th>Code</th><th>Name</th></tr></thead>';
htp.p(lv_title);
OPEN READ_C1_REC;
LOOP
FETCH READ_C1_REC INTO C1_REC;
EXIT WHEN READ_C1_REC%NOTFOUND;
     lv_note_flag := 'N';
fv_note_flag := 'N';
     fv_ti_code := c1_rec.ti_code;
ti_code := c1_rec.ti_code;
ti_name := ' '||c1_rec.ti_name;
ti_tm_code := c1_rec.ti_tm_code;
     ti_test_grp := c1_rec.ti_test_grp;
lv_desc := '<tbody><tr><td><input type="hidden" name="f01" value="'||fv_ti_code||'" /></td>'||
'<td><input type="text" name="f02" size="20" maxlength="20" value="'||ti_code||'" /></td>'||
'<td><input type="text" name="f03" size="50" maxlength="50" value="'||ti_name||'" /></td>'||
'<td><input type="text" name="f04" size="6" maxlength="6" value="'||ti_tm_code||'" /></td>'||
'<td><input type="text" name="f05" size="6" maxlength="6" value="'||ti_test_grp||'" /></td>';
if c1_rec.ti_itpv_flag = 'Y' then
     lv_note_flag := 'Y';
     open read_c3_rec;
     loop
          fetch read_c3_rec into c3_rec;
          exit when read_c3_rec%notfound;
          lv_hkey := c3_rec.tivh_key;
          lv_found := 'Y'; exit;
     end loop;
     close read_c3_rec;
if lv_found = 'Y' then
          lv_lolimit := 'Lower limit'; lv_uplimit := 'Upper limmit';
          lv_tr := 'Result'; lv_tc := 'Comment';
          lv_itpv := 'INTERPRETED TEST RESULT'||chr(10)||'-----------------------'||chr(10)||lv_lolimit||lv_uplimit||lv_tr||lv_tc||chr(10);
          open read_c4_rec;
          loop
          fetch read_c4_rec into c4_rec;
          exit when read_c4_rec%notfound;
          lv_lolimit := to_char(c4_rec.tivd_lolimit,'999990.999');
          lv_uplimit := to_char(c4_rec.tivd_uplimit,'999990.999');
lv_tr := c4_rec.tivd_value;
          lv_tc := c4_rec.tivd_rr_desc;
          lv_itpv := lv_itpv||chr(10)||lv_lolimit||lv_uplimit||lv_tr||lv_tc;
          end loop;
          close read_c4_rec;
     end if;
note_desc := lv_itpv||chr(10)||chr(10);
     end if;
     if ltrim(rtrim(c1_rec.ti_attached_cmt)) is not null then
     lv_note_flag := 'Y';
     note_desc := note_desc||'ATTACHED COMMENTS'||chr(10)||'-----------------'||chr(10)||ltrim(rtrim(c1_rec.ti_attached_cmt))||chr(10);
     end if;
begin
     select unit_name into ti_unit
from unit_tbl
where unit_code = c1_rec.ti_unit;
     exception when no_data_found then
ti_unit := null;
     end;
lv_desc := lv_desc ||'<td><input type="text" name="f06" size="20" maxlength="20" value="'||ti_unit||'" /></td>';
begin
     select imh_insurance_code, imh_curr_p1 into ti_insurance_code, ti_price
     from item_masterh
where imh_code = c1_rec.ti_code;
     exception when no_data_found then
     ti_insurance_code := null; ti_price := null;
     end;
lv_desc := lv_desc ||'<td><input type="text" name="f07" size="20" maxlength="20" value="'||ti_insurance_code||'" /></td>'||'<td><input type="text" name="f08" size="14" maxlength="14" value="'||to_char(ti_price)||'" /></td>';
lv_ti_code := c1_rec.ti_code;
lv_tr_cnt := 0;
lv2 := '<table width="100%" border="0" bgcolor="#009900" cellspacing="0">';
OPEN READ_C2_REC;
     LOOP
     FETCH READ_C2_REC INTO C2_REC;
     EXIT WHEN READ_C2_REC%NOTFOUND;
     lv_tr_cnt := lv_tr_cnt + 1;
if c2_rec.tr_agecode = 'Y' then
lv_age := c2_rec.tr_ageto / 365;
     elsif c2_rec.tr_agecode = 'M' then
          lv_age := c2_rec.tr_ageto / 30;
     else
          lv_age := c2_rec.tr_ageto;
     end if;
     ti_sex := c2_rec.tr_sex_code;
ti_age := lv_age||c2_rec.tr_agecode;
ti_tr_desc := ' '||c2_rec.tr_range_desc;
     ti_lolimit := c2_rec.tr_normal_lolimit;
     ti_uplimit := c2_rec.tr_upper_uplimit;
     ti_plolimit := c2_rec.tr_panic_lolimit;
     ti_puplimit := c2_rec.tr_panic_uplimit;
if c2_rec.tr_range_desc = 'MRR' then
     lv_note_flag := 'Y';
     note_desc := 'MRR DESCRIPTION'||chr(10)||'---------------'||chr(10)||c2_rec.tr_mrr_desc||chr(10)||chr(10)||note_desc;
     end if;
if lv_note_flag = 'Y' then
fv_note_flag := 'Y';
end if;
lv2 := lv2 || '<tr><td><input type="text" name="f09" size="1" maxlength="1" value="'||ti_sex||'" /></td>'||'<td><input type="text" name="f10" size="10" maxlength="10" value="'||to_char(ti_age)||'" /></td>'||'<td><input type="text" name="f11" size="30" maxlength="30" value="'||ti_tr_desc||'" /></td>'||'<td><input type="text" name="f12" size="10" maxlength="10" value="'||to_char(ti_lolimit,'99990.999')||'" /></td>'||'<td><input type="text" name="f13" size="10" maxlength="10" value="'||to_char(ti_uplimit,'99990.999')||'" /></td>'||'<td><input type="text" name="f14" size="10" maxlength="10" value="'||to_char(ti_plolimit,'99990.999')||'" /></td>'||'<td><input type="text" name="f15" size="10" maxlength="10" value="'||to_char(ti_puplimit,'99990.999')||'" /></td></tr>';
     END LOOP; lv2 := lv2||'</table>';
     CLOSE READ_C2_REC;
if lv_tr_cnt = 0 then
     if lv_note_flag = 'Y' then
fv_note_flag := 'Y';
end if;
     end if;
lv_desc := lv_desc||'<td><input type="hidden" name="f16" value="'||fv_note_flag||'" /></td>'||'<td><input type="hidden" name="f17" value="'||note_desc||'" /></td>';
     lv_desc := lv_desc||'<td>'||lv2||'</td></tr></tbody>';
htp.p(lv_desc);
END LOOP;
CLOSE READ_C1_REC;
htp.p('</table>');
END;
Thanks you very much in advance!

First thing I'd say is that you're code doesn't compile:
lv_title := '   // <----Secondly, does no-one use comments anymore? Isn't this drilled into people in programming classes at colleges? There's a whole bunch of code there but not much in the way of explanation as to what you are trying to achieve. It might make perfect sense to you now but try going back to it in a year and see if you can untangle it's purpose.
Thirdly, is there a specific reason why you've chosen to manually generate a report in PL/SQL, rather than delegating it to a report region? I understand that for particular formatting requirements (denormalised data, cells-within-cells etc), it is occasionally necessary to go to these lengths but I can't help but feeling a well-written query could simplify a lot of this, particularly the references multiple cursors.

ITunes 7 cannot browse album covers on this computer error and crash

Installed iTunes 7 yesterday, and now every time I try to go to certain pages in the iTunes store, such as movies or tv shows, I get an error saying "iTunes cannot browse album covers on this computer". Then iTunes immediately crashes. Has anyone else had this problem? Any fix??
Compaq Windows XP

I have the same issue. Not sure if this has anything to do with it, but I was on the Cover Flow View and it was working fine. I clicked on the full screen icon and the entire screen went random (meaning totally random pixels of color all over). I pressed the escape key and the normal screen returned, but it only showed a black section where the covers had previously been. I restarted iTunes and it started giving me the same message. I also can see them in the lower left and on the Album View. Just the Cover Flow view doesn't work. I downloaded the latest iTunes today and I keep all of the Windows updates on.

All of a sudden my iDVD player doesn't want to burn 2-part movies or series. It says there is an error and says I have a blank dvd in the drive. What to do?

My idvd has stopped burning when it involves a 2-part movie or series. It starts alright but then stops and gives and error, not a code just says there was an error and the little box comes up that says I inserted a blank dvd and asks what I want to do. I need help with this and would really appreciate someone's experience.

Then I guess that the free space on Your Start-Up (Mac OS) Hard Disk is less than 5Gb or worse - I never go under 25Gb when doing a DVD.
To make a DiskImage
• Start a new iDVD project (as there is an iDVD bug luring in old projects (closed one time))
• Arrange all material: Movies, SlideShows and extras etc
• Go up to File Menu - and down to Save as a DiskImage
(You need a minimum of 25Gb to let this work OK)
• Then close iDVD
• Double click on the .img file You just created on DeskTop
• Start DVD-player tool (If it doesn't jump up in action by it self)
• See that all plays as You want it to do
• Close DVD-Player tool
• Open Disk Util tool (Application folder / Tool folder)
• Now to the left - select the .img file
• Go up and click on BURN
• When asked to do so - Insert a new DVD
• NOW SELECT TO SET DOWN BURN SPEED TO x4 or x1 (as this gives a significantly better result)
I Use
• Verbatim
• DVD-R
And get a very good result
OK mishmumken - I never figured out WHY I'm such a BLAB ! - You concentrated this to 100% Valu - GREAT
Yours Bengt W

Unity Connection 8.6.2 report error and issues

Hello,
I found some other hits on this error and tried the workarounds (restarting tomcat, and report data harvester) but am still getting "Unable to find any report data based on parameter(s)" for a certain timeframe on multiple reports when I know activity occurred in that timeframe.
User Phone login report, Outcall Billing Detail Report, others.
CUC version is 8.6.2.20000-2
Problem is during this timeframe someone dialed into system and changed the transfer extensions to various LD numbers throughout an entire day and the reports aren't showing these outcalls. Call Manager CDR data show the calls being placed from Unity VM ports and the Unity Conversation Manager traces I grabbed for the timeframe show the calls to those numbers to. I'm just trying to match up with a report and figure out if there is some other log or trace file I can look to determine for sure the caller logged in to the voicemail box and changed the transfer extension on it. (guessed the voicemaill password). The failed log in report doesn't even show the failed login attempt in output from traces below. The transfer extension dest addr was different on the transfers on this same mailbox. Have locked down the system since but want to get better grip on this with the reports and traces.
I looked over the CUC 8.6.2 SU1 and SU2 release notes and not seeing any resolved bugs for these matters either.
Here are some samples lines from Conversation Manager traces:
00:32:46.399 HDR|02/04/2013 ,Significant
00:32:46.399 |9744,PhoneSystem-1-001,E68CA6DB3CAE4118BE9F9612BD3540A9,Arbiter,-1,Incoming Call [callerID='' callerName='' calledID='555123' redirectingID='555123' lastRedirectingID='555123' reason=4=FwdNoAnswer lastReason=8=FwdUncond] port=PhoneSystem-1-001 portsInUse=1 ansPortsFree=23 callGuid=E68CA6DB3CAE4118BE9F9612BD3540A9
00:33:55.006 |9744,PhoneSystem-1-001,E68CA6DB3CAE4118BE9F9612BD3540A9,MiuGeneral,25,Enter CAvMiuCall::TransferEx destAddr='715551231234' type=2=Release maxRings=4 mediaSwitch='00a499fa-a193-45b0-a153-564a64019eb8'
00:33:58.955 |9744,PhoneSystem-1-001,E68CA6DB3CAE4118BE9F9612BD3540A9,MiuGeneral,25,Exit CAvMiuCall::TransferEx=0x00000000=S_OK
00:34:37.090 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,Arbiter,-1,Incoming Call [callerID='' callerName='' calledID='555123' redirectingID='555123' lastRedirectingID='555123' reason=4=FwdNoAnswer lastReason=8=FwdUncond] port=PhoneSystem-1-001 portsInUse=1 ansPortsFree=23 callGuid=9DB394E443A3419FA0020BC9D1A92806
00:34:50.403 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,CDL,11,CCsCdlImsAccess::AuthenticateSubscriber: Cannot authenticate user: JOESMITH IMS Result Code: 1 on line 108 of file CdlIms/src/CsCdlImsAccess.cpp: Error: 0x80046505 Description: E_CDL_SP_EXEC_FAILURE
00:34:50.403 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,CDE,3,Authentication Failed for Subscriber 555123 (Src/CsCallSubscriber.cpp 2969)
00:34:50.404 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,-1,-1,An invalid password entered when trying to log into a user mailbox. Details - [].
00:36:29.331 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,MiuGeneral,25,Enter CAvMiuCall::TransferEx destAddr='715551231234' type=2=Release maxRings=4 mediaSwitch='00a499fa-a193-45b0-a153-564a64019eb8'
00:36:33.484 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,MiuGeneral,25,Exit CAvMiuCall::TransferEx=0x00000000=S_OK
00:44:53.444 |9743,PhoneSystem-1-001,FEB6975B82284F37A161CD66ECBA61C6,Arbiter,-1,Incoming Call [callerID='' callerName='' calledID='555123' redirectingID='555123' lastRedirectingID='555123' reason=4=FwdNoAnswer lastReason=8=FwdUncond] port=PhoneSystem-1-001 portsInUse=1 ansPortsFree=23 callGuid=FEB6975B82284F37A161CD66ECBA61C6
00:45:20.019 |9743,PhoneSystem-1-001,FEB6975B82284F37A161CD66ECBA61C6,MiuGeneral,25,Enter CAvMiuCall::TransferEx destAddr='715551231234' type=2=Release maxRings=4 mediaSwitch='00a499fa-a193-45b0-a153-564a64019eb8'
00:45:24.121 |9743,PhoneSystem-1-001,FEB6975B82284F37A161CD66ECBA61C6,MiuGeneral,25,Exit CAvMiuCall::TransferEx=0x00000000=S_OK
Thanks

Hello ebergquist,
As advised we could try to run a report before an upgrade was performed to verify if it will pull the information, which in the event it does we would be matching the bug, therefore access the CUC CLI and type the following command: file get install *
You will be required to have an SFTP available for the file transfer and port 22 open on the sftp client.
Once you receive the files you would need to check system-history.log, below is an example.
=======================================
Product Name -    Cisco Unity Connection
Product Version - 8.5.1.12900-7
Kernel Image -    2.6.9-89.0.20.EL
=======================================
02/24/2013 13:35:02 | root: Boot 8.5.1.12900-7 Start
02/24/2013 16:03:45 | root: Install 8.5.1.12900-7 Success
Once you check the time stamp and date of the upgrade try to gather a report for a time range before the upgrade was performed, even though they might be overwritten, there still could be a possibility that it succeeds.
If this bug is not the issue then you might want to take into consideration:
1. Make sure that the service ReportDB is [STARTED] in the output of the command: utils service list.
2. If you have Digital Networking on your server make sure there is no stalled replication. Go to RTMT (Real Time Monitoring Tool)> Syslogs> Select on the dropdown your server> Doble click on Application logs> CiscoSyslog. You can then do a manual search or sort with the filter option:
Severity: Error
App ID: CuReplicator
Hit apply. Below is an example:
Date: Feb 19 08:01:15
Machine Name: LAB1111
Severity: Error
App ID: CuReplicator
Message: : 1151681: LAB1111.corpnet2.com: Feb 19 2013 08:01:11.662 UTC : UC_UCEVNT-3-EvtReplicatorStalledReceiveReplication %[ClusterID=][NodeID=LAB1111]: Detected stalled replication receiving from location LAB1111. Waiting for missing USN 2222. This situation may indicate network connectivity problems.
3.Make sure that replication is working properly in the cluster. You can check them via the following commands: showcuc cluster status    and   utils dbreplcation runtimestate
For the TransferEx that you state changed to ceros -> TransferEx=0x00000000=S_OK , this is just a hexadecimal value that is returned stating that the transfer that took place during the call was successful, in this case the actual transfer was to the following destination -> TransferEx destAddr='715551231234', and was during a call to ->calledID='555123' , this does not have to do with the actual change of a transfer number performed by a user.
Those traces won't be enough you will have to additionally set: ConvSub, level 3   and CDE, level 16 so that you may see output in the traces as the example posted in the previous thread.
Traces would be the path to follow in order to verify the user that changed the transfer rule, as this is as i understand the goal your pursuing.
However if it is of any help, another way to get on hold of the numbers that were updated on the Transfer Rule is to use the User Data Dump tool, this information reflects changes regardless of whether it was done via TUI (Telephone User Interface) or GUI (Graphic User Interface). For more information on the tool go to:
http://ciscounitytools.com/Applications/CxN/UserDataDump/Help/UserDataDump.htm
Traces are extensive to be reviewed if done manually, however you can do a text search with a tool as Notepad ++ to look for keywords as "NewTransferNumber =" or "CDE,16,Transfer allowed", once you find this you check the call GUIDwhich is the reference number of the call and that exists during the entire length of the call, whether it is while a person is leaving a voicemail or the user is accessing his/her's inbox. This would speed up your search.
So as explained in the first thread you would then do another text search returning all possible matches with that callGUID.
Now if you get to the very beginning of the call you would see something like:
Line 13712: 18:58:05.156 |24720,CCIE-1-001,0C9C97BDF5F444F0B535D231C32DDCB4,Arbiter,-1,Incoming Call [callerID='2199' callerName='' calledID='6789' redirectingID='' lastRedirectingID='' reason=1=DirectlastReason=1024=Unknown] port=CCIE-1-001 portsInUse=1 ansPortsFree=1callGuid=0C9C97BDF5F444F0B535D231C32DDCB4
In this example you see my test user callerID='2199' calling the Pilot number 6789 which is the voicemail button
calledID='6789, and the what type of call is it whether Forward or Direct, when logging to voicemail you are going to see Direct which is going to match the Direct Routing Rules and send the call to the attempt sign in conversation.
The other approach is a rule out method between the Audit traces and the User Data Dump tool.
So let's say you have a baseline document that states all of the Transfer numbers for all users.
If the User Data Dump reflects a different number and the Audit logs do not show any change, starting from the time the baseline was created and the point of time where the number was changed, then you could deduce the change was done via TUI (Telephone User Interface). Unfortunately you wouldn't be able to tell who did the change in this case.
Nevertheless, remember that a user may have for example an Alternate Extension so the change might not necessarily be done from the office phone: "Alternate extensions can make calling Cisco Unity Connection from an alternate device—such as a mobile phone, a home phone, or a phone at another work site—more convenient. When you specify the phone number for an alternative extension, Connection handles all calls from that number in the same way that it handles calls from a primary extension (assuming that ANI or caller ID is passed along to Connection from the phone system). This means that Connection associates the alternate phone number with the user account, and when a call comes from that number, Connection prompts the user to enter a PIN and sign in."
Best regards,
David Rojas
Cisco TAC Support Engineer, Unity
Email: [email protected]
Phone: 1-407- 241-2965 ext 6406
Mon, Wed, and Fri 12:00 pm to 9:00 pm ET, Tue and Thu 8:00 am to 5:00pm ET
Cisco Worldwide Contact link is below for further reference.
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

SonyStyle webpage is full of errors and bugs

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