Soon after start up, black screen saying "You must shut down"
Too often, soon after start up, I get a black screen with the stating that I must shut down the machine. Also, and perhaps related, the fan will rev up more than seems needed. I believe I saw new of a download to fix the above type problems with mac laptops, but I am having it with my imac desktop. Any suggestions?
When trying to troubleshoot problems, disconnect all external devices except your monitor, kbd & mouse. Do you experience the same problems?
May be a solution on one of these links.
Troubleshooting
The X Lab (Troubleshooting & Maintenance of OS X)
OS X Routine Maintenance & Generic Troubleshooting
Prevent Mac Disasters
Kernel Panic
Mac OS X Kernel Panic FAQ
Mac OS X Kernel Panic FAQ
Resolving Kernel Panics
Cheers, Tom
Similar Messages
-
Hello,I have a problem when I want to restart my firefox.I press to closed and firefox looks like it closed,and when I try to reopen again it says "you must shut down previous session before a run firefox"
It happen with downlods ,too.
Today I tried to download a new version,last version of firefox mozilla and when I tried to install it it say because of some crushes you could not properly install new download.
Please,is there anyway to help me?
All the best
StevanSee this: <br />
https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit -
My Ipod Touch have a black screen when an app shut down and I can not shut down the Ipod. The screen is still black and I did the press two buttons solution and it doesn't work. What I have to do now?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
"You must shut down your computer" error. Do I need to do something?
Hi,
A few minutes ago my Macbook Pro (late 2009 model running 10.7.2) crashed and flashed the "You must shut down your computer" sign. I rebooted and at the moment the MBP is up and running again but I am not sure whether I should take it in for servicing or not. The kernel panic report is attached.
Thanks for your response.
Mon Oct 24 22:56:11 2011
panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff800024421e, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000010a214000, CR3: 0x000000003bbab000, CR4: 0x0000000000000660
RAX: 0xffffff800c86bf40, RBX: 0xffffff8003b7e990, RCX: 0x0000000009000000, RDX: 0xffffff8003b7e9a0
RSP: 0xffffff80796dbaa0, RBP: 0xffffff80796dbb80, RSI: 0x0000000000000001, RDI: 0xffffff8003b7e9a0
R8: 0xffffff80796dbbb8, R9: 0xffffff80796dbbd8, R10: 0xffffff800086ee10, R11: 0x000000000010ba96
R12: 0x00000000000000e0, R13: 0xffffff800bab9a4c, R14: 0x5841400000000000, R15: 0xffffff80008df9e0
RFL: 0x0000000000010206, RIP: 0xffffff800024421e, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x000000010a214000, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80796db760 : 0xffffff8000220702
0xffffff80796db7e0 : 0xffffff80002c266d
0xffffff80796db980 : 0xffffff80002d7a1d
0xffffff80796db9a0 : 0xffffff800024421e
0xffffff80796dbb80 : 0xffffff800022662d
0xffffff80796dbbb0 : 0xffffff80005f55c7
0xffffff80796dbbd0 : 0xffffff80005f58e9
0xffffff80796dbc00 : 0xffffff80005f4009
0xffffff80796dbc40 : 0xffffff80005f20c6
0xffffff80796dbc90 : 0xffffff80005e3f86
0xffffff80796dbce0 : 0xffffff80005e15a4
0xffffff80796dbd10 : 0xffffff80005e3f86
0xffffff80796dbd60 : 0xffffff80005e15a4
0xffffff80796dbd90 : 0xffffff80005e3f86
0xffffff80796dbde0 : 0xffffff800061c667
0xffffff80796dbe00 : 0xffffff800061ecfb
0xffffff80796dbe10 : 0xffffff80006511fb
0xffffff80796dbe50 : 0xffffff800029d235
0xffffff80796dbe80 : 0xffffff8000223006
0xffffff80796dbeb0 : 0xffffff8000214829
0xffffff80796dbf10 : 0xffffff800021bb58
0xffffff80796dbf70 : 0xffffff80002ae8a0
0xffffff80796dbfb0 : 0xffffff80002d8383
BSD process name corresponding to current thread: UserEventAgent
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: MacBookPro5,3 (Mac-F22587C8)
System uptime in nanoseconds: 38000354004858
last loaded kext at 38000253952912: com.apple.driver.AppleBluetoothHIDKeyboard 152.3 (addr 0xffffff7f807ad000, size 12288)
last unloaded kext at 37627376787746: com.apple.iokit.IOEthernetAVBController 1.0.0d5 (addr 0xffffff7f807a8000, size 20480)
loaded kexts:
com.parallels.filesystems.prlufs 2010.12.28
com.parallels.kext.prl_hid_hook 7.0 14922.693916
com.parallels.kext.prl_hypervisor 7.0 14922.693916
com.parallels.kext.prl_usb_connect 7.0 14922.693916
com.parallels.kext.prl_vnic 7.0 14922.693916
com.parallels.kext.prl_netbridge 7.0 14922.693916
at.obdev.nke.LittleSnitch 2.4.4
com.apple.filesystems.afpfs 9.8
com.apple.nke.asp_tcp 6.0.1
com.apple.filesystems.udf 2.2
com.apple.filesystems.smbfs 1.7.0
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.3f7
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AGPM 100.12.42
com.apple.GeForce 7.1.2
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 512.20.18
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleRTC 1.4
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBOHCI 4.4.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.5.0
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.IOBluetoothHIDDriver 4.0.1f4
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.nvidia.nv50hal 7.1.2
com.apple.NVDAResman 7.1.2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.1
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 411.1
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IONetworkingFamily 2.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.5.3
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4call apple! 1800-apl-care
-
Satellite m505 problems with booting up programs after started with black screen
I went to start my laptop and after login to my profile, i was getting only a black screen. after restarting many times in both safe mode and regular, miracles i got it to long in correctly...
now the problem is my main program and a few others would not open up, again restarted computer several times and nothing is helping... so i uninstalled the program and attempted to re-install... new problem now it wont reinstall every time i try it opens windows installer and just sits there doing nothing....
help i just want to get my work done!!!!!Try using clean boot.
How can I perform a clean startup of Windows 7 without my startup items to troubleshoot a problem?
- Peter -
HT201177 cant turn on my imac just a black screen which i never shut down to begin with
help i walked in to find my imac with a black screen and i cant turn it back on has this happened to anyone else? how do i get it back on
You're sure the electrical socket it's attached to has power? That socket isn't controlled by a wall switch, which is off? If the socket is good, see this Apple note for systems that won't turn on.
-
The message we get when we try to restore says "itunes has encountered a problem and needs to shut down." We're trying to restore. The ipod is currently in the DFU restore mode. How do we get it to complete the restore?
Try read the suggestions from Apple in troubleshooting the iTunes application running under Windows XP: http://support.apple.com/kb/TS1421
-
G5 won't start up (black screen saying restart) after installing new memory
I have installed two new memory cards and removed the original and now my computer starts to start up - But then locks with a gray overlay and says restart - which you can only do by a hard start.
The trick with installing memory is that you have to PUSH harder than you can possibly imagine, so hard that you think you will damage the RAM, but you won't. Keep pushing till you hear a click.
-
HI, please help me use itune App on my ipad, Biohorizins doesnt run on my ipad. Please help
If the iPad is an older model or one of smaller capacity, try fully unloading it before running the app as a test.
Double-tap Home so the list of loaded apps shows up, then terminate all by swiping upwards on each. This does NOT erase anything. Tap Home to finish when the only item left is the home screen. Then do a force-restart by holding down Home and Sleep simultaneously until the screen goes dark and the white Apple logo appears, then wait till it finishes starting up. -
CS2 IS NOW STARTING TO "HAVING A PROBLEM" AND MUST SHUT DOWN.
Is Adobe so poor that they have to decimate my work to force me into buying new?
CS2 was my tool to use for clean up and such for my artwork for the past several years.
I even tried cs5 and cs6, just in case, but really preferred the old version/comfortable and familiar for my needs.
Well,computer crashed, had to get a new one and tried to reinstall my cs2 from my original purchased disc.
It wouldn't take, tried for about an hour and then had to go to this "support" site to find out my version was no longer "supported".
They sent me a link, and a process to get it working again, great says I, and thanked the "support" person.
Well, since that time, last several weeks now, photoshop cs2 seems to enjoy freezing itself up, and letting me now it will look for a "solution"
, of course it never does, and I lose valuable time and artwork. I try as monkey like as I can to try and save as I go, hoping the banana will drop
and I will eat another day, but seriously, it's stupid and of course never foolproof as I need to to focous on the work, not playing games with a program.
I really don't have the money or the need to buy an updated program. I just need this one to work like it has for the years I have owned it.
I'm an artist who works hard and is not wealthy, or inclined to jump into spending on things I clearly don't need or can afford just to stay current.
Heck, I still prefer pencil and paper to a cintiqu, though I do greatly enjoy my wacom tablet.
This all said, how do I get this problem fixed?
Oh yeah, and of course, it's now impossible to actually even contact "support" directly for this help, as they have better things to do.Ok, try the Preferences reset:
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS).
This is the website for the CS2 products. They are free to those who own the discontinued activation products.
And, no they are meant to work permanently. Adobe is not sabotaging anything.
Download Acrobat 7 and CS2 products -
"you must shut down your computer"
I know this is a kernel panic of some sort and I took my macbook pro in a couple weeks ago and they replaced the hard drive and it's been fine until I got this message again.
Welcome to Apple Support Communities
Boot from your install DVD by holding c at start up and then from the top menu bar run Disc Utility and then Repair Disc and Repair Permissions. If this doesn't fix it post again and we can look deeper. -
Starting ARD in Sys Prefs - "Remote Desktop shutting down..."
Running 10.4.11, and have logged in with ARD via VPN before and was able to control.
ARD was checked off in Sharing pref pane and now when trying to start it up, it says "Remote Desktop shutting down..." and that's how it stays, with the box unchecked, until System Prefs is re-opened. All other services start and stop just fine, but ARD will not start under any user, despite repairing permissions, zapping P-RAM and trashing prefs.Robert
I am not clear about some details of this situation. Your post describes establishing a Remote Desktop session from some remote site to your business PC. Would this connection be a VPN session or would it be a native RDP session?
When you describe attempting to start the VPN client, would I be correct to assume that the VPN client is on your business PC? Can you tell us what the VPN client is attempting to connect to?
Also you have not given us any details of the topology of the business site. Would I be correct in assuming that the business site was protected by a firewall? And would that firewall happen to be a PIX? If so, that might help explain what is going on. The code on PIX (prior to 7.0) will not forward out an interface traffic that was originally received on that interface.
HTH
Rick -
Please tell me how you got the computer to reboot again once it was on the black screen saying "setup is inspecting your hardware configuration?"
Hi,
use the power-switch on the left backside of your iMac to turn your Mac off.
Use it again to restart your Mac and hold down the Alt/Option-button to get to the Boot Selection screen.
Choose OSX.
Once in OSX go to System Preferences - Startup Volume and reset it to use OSX as the default.
Am I right assuming that you try to install Windows XP on a new (2011) iMac ?
If so, XP is no longer supported by Apple for use/install With BootCamp.
But there are some success stories when using a XP with SP3.
Regards
Stefan -
Mac book pro was working normal but after shutdown I try to start but not start only black screen
My mac book pro was working normal , I shut down proper and I want to start again I press power button for start but not start , only black screen same on shut down position , so how can I start my mac book pro again
Try SMC and PRAM resets:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
Ciao. -
Hello! I want to sell my iphone 3g because i have 3gs- i cleared the info in settings and now have black screen saying no service and usb port pointing to itunes - is that all i do ? i am pretty ignorant of computers- lol- i had read that i need to plug it back into itunes to verify it has all cleared out- i want to sell it on craigs list or ebay- i am really hurting for money right now- all your answers appreciated...
It needs to be restored by someone. You can do it, and set it up as a new phone, or the buyer can do it.
Maybe you are looking for
-
Opening multiple iphoto libraries
Hi folks, due to huge amount of photos, I use multiple libraries in iPhoto. 1) Is there a way to have more libraries opened at a time? to shift photos and movies between... 2) default library is the one, which was last opened. I would preffer to have
-
Watching downloaded movies on TV
I've been experiencing a problem when watching downloaded movies from my iTouch on my tv. Everything downloads okay and I can see and hear the movie, but the movie is too big for the screen. Is there anyway to adjust the movie to fit the tv screen? I
-
Data Migration and Consolidation Best Practices?
Hi guys Do you know what the best practice for data migration to FCSvr is? We're trying to consolidate all media on various firewire/internal drives to a centralised RAID directly attached to a dedicated server. We've found that dragging and dropping
-
Hello, I have a standart problem but I cannot cope with it. I hope you'll help me. So, I have the error 0 :: 42 when the program (AE) is starting... I have installed new Quickplay, drivers, delete the preferences folder but nothing is help me AppName
-
Different timeout between bean and method
I have to set on the same bean a different timeout between the bean und one method. I set in the weblogic-ejb-jar.xml <trans-timeout-seconds> to 39 sec But I will set the timeout for a method in this bean to 120 sec. How con I set this timeout?