Sophos imac scan . issues detected?

was suddenly getting a massive amount of pop-up windows when using firefox. suspected malware or adware. deleted firefox and updated apple software just in case. then installed sophos anti-virus & ran scan. scanned all files and folders on imac - no threats found Issues detected. what is meant by issues detected? thanks

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.
Remove the useless Sophos product by following the instructions on this page. If you have a different version, the procedure may be different.
Back up all data before making any changes.

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Scan results say "no threats found" but immediately underneath says "issues detected"

I scanned my Mac tonight and the results box says "no threats found" yet immediately below that line it says "issues detected". When I open the quarantine manager, there's nothing listed. Why is it telling me it found issues when none are listed? should I be concerned? should I rerun the scan? Also opened the log and saw the following:Error: cannot open item at path "/private/tmp/KSInstallAction.sDeDgCAFVH/m": No such file or folder Does anyone know what this is? Thanks for your help.

The "Issues detected" message is usually safe to ignore. Generally this means the scanner came across compressed, corrupt or encrypted files. The video below will give you an in depth explanation of what this means and how to view the files that were detected.

What does mean issue detected

what does mean issue detected? that mean my macbook had virus

Patrica12 wrote:
after scanning sopho virus it says issue detected
This is not a real problem. See:
https://dizaffected.wordpress.com/2013/09/04/sophos-antivirus-for-mac-shows-issu es-detected/
I'd recommend uninstalling Sophos. It used to be pretty good, but has been causing a lot of problems recently, and I no longer recommend it. For more information on how to properly protect against malware, see my Mac Malware Guide. (Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.)

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HI,
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Message was edited by: Scott Fairbairn

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Thanks for your help. I figured that out on my own, not the resolution I was hoping for. Sometimes I bring my work laptop home and didn't want to install the Full Software onto my work laptop. But if that is the only way I can resolve my issue, then I guess it will have to be done.
Thanks again!

Sophos imac scan . issues detected?

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