Sorry an error has occured while installing Adobe AIR
I am using Window XP and login as administrator. I tried to install the Adobe AIR many times and still receive the same error. Can you please help me to install the Adobe AIR?
Sorry, an error has occured
An error occured while installing Adobe AIR. Installaion may not be allowed by your administrator. Please contact your administrator.
Thanks for your help but still I can't install Adobe AIR on my computer yet. I have downloaded the latest Adobe AIR again and installed again. I still have the same error below.
I tried to find the log file in this directory: Windows XP: C:\Documents and Settings\user name\Local Settings\Application Data\Adobe\AIR\logs but I do not find any log file for Adobe AIR.
I searched for this log file in all directories in my computer and still couldn't find any Adobe log. Please advise what should I do next?
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"An error has occurred while installing Adobe AIR. Installation may not be allowed by your administrator" I have tried disabling all antivirus and turning off firewall. I have tried downloading Fix IT. I have tried "Run as Administrator" Nothing has worked. Please help! I need this to run software for a class and am running out of time!
JulietI guess my problems are worse than I thought. I can't install the Air zapper tool or enable install logging. I keep getting errors on those as well.
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"An error occurred while installing Adobe AIR"
I am running Vista Home Premium SP1, and I keep getting the
following error while trying to reinstall Air. After the install, I
get a dialog box telling me Air installed successfully. When I
click OK, I get a second box telling me: "An error occurred while
installing Adobe AIR. Installation may not be allowed by your
administrator. Please contact
your administrator."
This error has repeated itself time after time. Air had
installed fine a while back, but programs using it began having
problems with uprgrades, so I uninstalled them and uninstalled Air,
then tried to reinstall Air.
Here's the .airinstall.log file from the last install
attempt:
Performing runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: new
starting elevated install
subinstaller: starting install
subinstaller: Scheduling runtime installation operations
subinstaller: Installed Product GUID: is same:false
subinstaller: Beginning runtime installation
subinstaller: Beginning install
subinstaller: Installing
c:\users\me\appdata\local\temp\air7233.tmp\setup.msi
subinstaller: Execution complete; beginning commit phase
subinstaller: Commit complete
subinstaller: install complete
Elevated install completed
subinstaller: begin quitting
Elevated install failed (3001)
runtime install entering error state: [ErrorEvent
type="error" bubbles=false cancelable=false eventPhase=2
text="Error #3001" errorID=3001]
begin quitting
Any idea what's wrong?
ThanksI am also getting an error. I first noticed it when trying to
install the jott express application. I then tried installing Adobe
air 1.1 standalone.
Both logs are attached.
Jott Log
Starting app install of
http://jott.com/jottexpress/jx.air
UI SWF load is complete
UI initialized
Unpackaging to
C:\WINDOWS\system32\config\systemprofile\TEMP\fla1DD.tmp
unpackaging is complete
application is bound to side-by-side version 1.0
application is bound to this version of the runtime
app id JottExpress
pub id 50E28EE2422BD0599F081C2408B1BFDDBEFC6B6B.1
application not currently installed
Waiting for user confirmation
User confirmed action: install
creating native installer in:
C:\WINDOWS\system32\config\systemprofile\TEMP\fla1DE.tmp
native installer creation complete
Starting install
Destination for installed application is d:\Program Files
Installed Product GUID: is same:false
Scheduling uninstall of product guid
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Beginning install
Installing
C:\WINDOWS\system32\config\SYSTEM~1\TEMP\AIR1D6.tmp\setup.msi
Uninstalling product w/ GUID
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Error occurred; beginning rollback: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
Rolling back install of
C:\WINDOWS\system32\config\SYSTEM~1\TEMP\AIR1D6.tmp\setup.msi
Rollback due to error complete
stateInstalling: [ErrorEvent type="error" bubbles=false
cancelable=false eventPhase=2 text="1612" errorID=0]
starting cleanup of temporary files
application installer exiting
Air Log
erforming runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: additionalNewest
starting install
Scheduling runtime installation operations
Installed Product GUID: is same:false
Scheduling uninstall of product guid
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Beginning runtime installation
Beginning install
Installing
c:\windows\system32\config\system~1\temp\air1f1.tmp\setup.msi
Uninstalling product w/ GUID
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Error occurred; beginning rollback: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
Rolling back install of
c:\windows\system32\config\system~1\temp\air1f1.tmp\setup.msi
Rollback due to error complete
error during install: [ErrorEvent type="error" bubbles=false
cancelable=false eventPhase=2 text="1612" errorID=0]
runtime install entering error state: [ErrorEvent
type="error" bubbles=false cancelable=false eventPhase=2
text="1612" errorID=0]
begin quitting
updater called with args:C:\Program Files\Common Files\Adobe
AIR\Versions\1.0.6\Adobe AIR Updater.exe,-installupdatecheck -
Can't Install. An error occurred while installing Adobe AIR
I can't install Adobe AIR. I'm getting the infamous error:
"An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
I'm the administrator of the computer.
I'm running Windows 7 Ultimate 32-bit.
I've tried the right-click-run-as-administrator solution and I'm getting the same error.
I've read Troubleshoot AIR installation | Windows and none of the solutions worked.
I'm installing the latest AIR version (I've tried older versions too)
I've tried Microsoft Install and Uninstall Fix It and AIR doesn't appear on the list of programs.
Here is my install log:
[2012-04-13:11:31:20] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-13:11:31:20] Commandline is:
[2012-04-13:11:31:20] No installed runtime detected
[2012-04-13:11:31:42] Relaunching with elevation
[2012-04-13:11:31:42] Launching subprocess with commandline c:\users\mmazza\appdata\local\temp\aira62d.tmp\adobe air installer.exe -ei
[2012-04-13:11:31:42] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-13:11:31:42] Commandline is: -stdio \\.\pipe\AIR_5604_0 -ei
[2012-04-13:11:31:42] No installed runtime detected
[2012-04-13:11:31:43] Starting silent runtime install. Installing runtime version 3.2.0.2070
[2012-04-13:11:31:43] Installing msi at c:\users\mmazza\appdata\local\temp\aira62d.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-04-13:11:31:45] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-04-13:11:31:45] Rolling back install of c:\users\mmazza\appdata\local\temp\aira62d.tmp\setup.msi
[2012-04-13:11:31:45] Rollback complete
[2012-04-13:11:31:45] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-04-13:11:31:45] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-04-13:11:31:45] Runtime Installer end with exit code 7
[2012-04-13:11:31:47] Runtime Installer end with exit code 7
Hope someone can help. Thanks.Chris, thanks for your help. Here's the log:
=== Logging started: 4/16/2012 11:16:05 ===
Action start 11:16:05: INSTALL.
Action start 11:16:05: FindRelatedProducts.
Action ended 11:16:05: FindRelatedProducts. Return value 1.
Action start 11:16:05: ValidateProductID.
Action ended 11:16:05: ValidateProductID. Return value 1.
Action start 11:16:05: SetSHAREDADDINFOLDER.
Action ended 11:16:05: SetSHAREDADDINFOLDER. Return value 1.
Action start 11:16:05: CostInitialize.
Action ended 11:16:05: CostInitialize. Return value 1.
Action start 11:16:05: FileCost.
Action ended 11:16:05: FileCost. Return value 1.
Action start 11:16:05: CostFinalize.
Action ended 11:16:06: CostFinalize. Return value 1.
Action start 11:16:06: MigrateFeatureStates.
Action ended 11:16:06: MigrateFeatureStates. Return value 0.
Action start 11:16:06: InstallValidate.
Action ended 11:16:06: InstallValidate. Return value 1.
Action start 11:16:06: SetARPINSTALLLOCATION.
Action ended 11:16:06: SetARPINSTALLLOCATION. Return value 1.
Action start 11:16:06: InstallInitialize.
Action ended 11:16:07: InstallInitialize. Return value 1.
Action start 11:16:07: ProcessComponents.
Action ended 11:16:07: ProcessComponents. Return value 1.
Action start 11:16:07: UnpublishFeatures.
Action ended 11:16:07: UnpublishFeatures. Return value 1.
Action start 11:16:07: RemoveRegistryValues.
Action ended 11:16:07: RemoveRegistryValues. Return value 1.
Action start 11:16:07: RemoveDuplicateFiles.
Action ended 11:16:07: RemoveDuplicateFiles. Return value 1.
Action start 11:16:07: RemoveFiles.
Action ended 11:16:07: RemoveFiles. Return value 0.
Action start 11:16:07: InstallFiles.
Action ended 11:16:07: InstallFiles. Return value 1.
Action start 11:16:07: DuplicateFiles.
Action ended 11:16:07: DuplicateFiles. Return value 1.
Action start 11:16:07: WriteRegistryValues.
Action ended 11:16:07: WriteRegistryValues. Return value 1.
Action start 11:16:07: RegisterUser.
Action ended 11:16:07: RegisterUser. Return value 1.
Action start 11:16:07: RegisterProduct.
Action ended 11:16:07: RegisterProduct. Return value 1.
Action start 11:16:07: PublishFeatures.
Action ended 11:16:07: PublishFeatures. Return value 1.
Action start 11:16:07: PublishProduct.
Action ended 11:16:07: PublishProduct. Return value 1.
Action start 11:16:07: InstallExecute.
MSI (s) (EC:04) [11:16:09:069]: Product: Adobe AIR -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
Action ended 11:16:09: InstallExecute. Return value 3.
Action ended 11:16:10: INSTALL. Return value 3.
Property(S): ARPINSTALLLOCATION = c:\Program Files\Common Files\Adobe AIR\
Property(S): SHAREDADDINFOLDER = c:\Program Files\Adobe\Flash Player\AddIns\airappinstaller\
Property(S): UpgradeCode = {8DA920D5-C41C-42E0-BF31-87BA49984EE4}
Property(S): UC8DA920D5C41C42E0BF3187BA49984EE4 = {FDB3B167-F4FA-461D-976F-286304A57B2A}
Property(S): Resources = c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\
Property(S): Version = c:\Program Files\Common Files\Adobe AIR\Versions\1.0\
Property(S): Versions = c:\Program Files\Common Files\Adobe AIR\Versions\
Property(S): AIR = c:\Program Files\Common Files\Adobe AIR\
Property(S): CommonFilesFolder = c:\Program Files\Common Files\
Property(S): TARGETDIR = c:\
Property(S): SourceDir = c:\users\mmazza\appdata\local\temp\air5438.tmp\
Property(S): Manufacturer = Adobe Systems Incorporated
Property(S): ProductCode = {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Adobe AIR
Property(S): ProductVersion = 3.2.0.2070
Property(S): REINSTALLMODE = amus
Property(S): ARPSYSTEMCOMPONENT = yes
Property(S): REBOOT = Suppress
Property(S): ALLUSERS = 1
Property(S): SecureCustomProperties = ARPSYSTEMCOMPONENT;REINSTALLMODE;SHAREDADDINFOLDER;UC8DA920D5C41C42E0BF3187BA49984EE4
Property(S): MsiLogFileLocation = C:\Users\mmazza\AppData\Local\Temp\MSI46b03.LOG
Property(S): PackageCode = {496CC99A-E905-4C30-B3F0-14CB137CACAC}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): CURRENTDIRECTORY = C:\Users\mmazza\Downloads
Property(S): CLIENTUILEVEL = 3
Property(S): MSICLIENTUSESEXTERNALUI = 1
Property(S): CLIENTPROCESSID = 1156
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): VersionNT = 601
Property(S): WindowsBuild = 7600
Property(S): ServicePackLevel = 0
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = c:\Windows\
Property(S): WindowsVolume = c:\
Property(S): SystemFolder = C:\Windows\system32\
Property(S): System16Folder = C:\Windows\system\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Users\mmazza\AppData\Local\Temp\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): AppDataFolder = C:\Users\mmazza\AppData\Roaming\
Property(S): FavoritesFolder = C:\Users\mmazza\Favorites\
Property(S): NetHoodFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Users\mmazza\Documents\
Property(S): PrintHoodFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): LocalAppDataFolder = C:\Users\mmazza\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\mmazza\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 6
Property(S): PhysicalMemory = 3325
Property(S): VirtualMemory = 4304
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = mmazza
Property(S): UserSID = S-1-5-21-823518204-1563985344-842925246-12804
Property(S): UserLanguageID = 1033
Property(S): ComputerName = RGPROWS1015
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 11:16:10
Property(S): Date = 4/16/2012
Property(S): MsiNetAssemblySupport = 4.0.30319.1
Property(S): MsiWin32AssemblySupport = 6.1.7600.16385
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = d
Property(S): DATABASE = c:\Windows\Installer\446fe3.msi
Property(S): OriginalDatabase = c:\users\mmazza\appdata\local\temp\air5438.tmp\setup.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = c:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
Property(S): SOURCEDIR = c:\users\mmazza\appdata\local\temp\air5438.tmp\
Property(S): SourcedirProduct = {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Property(S): ProductToBeRegistered = 1
MSI (s) (EC:04) [11:16:10:707]: Product: Adobe AIR -- Installation failed.
MSI (s) (EC:04) [11:16:10:720]: Windows Installer installed the product. Product Name: Adobe AIR. Product Version: 3.2.0.2070. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
=== Logging stopped: 4/16/2012 11:16:10 ===
I've tried to delete the HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids key, but I got the message "Cannot delete. Error while deleting key" -
We're sorry, an error has occurred while processing the request. Please try again. that error comes when i registred the apple care protection plan plzz suggestion me
Call AppleCare.
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Error has occurred while installing
I am trying to download lion on my iMac and I get a message "an error has occurred" and now won't download.
What do I need to do?Did the error occur in the App Store while downloading or did it occur while you were actually doing the install (after the download)?
If you need to redownload the installer from the app store, you can hold down the "option" key while you click on "purchases" at the top of the window. If you did this right, you should be able to click "install" next to OS X Lion and ask it to redownload the installer.
If your installer died in the middle of installing the OS, there may be a different issue. -
When I try to install Adobe AIR version 14.0 on my Mac OS X Version 10.9.4 I receive the following message.
An earlier versions of Adobe AIR worked on earlier versions Mac OS on my computer. Does anyone have Adobe AIR working on the latest version of Mac OS X? Does anyone have a solution to this installation problem?
I am only user on this computer. My profile is the only administrator. Since this is a free software program Adobe Support directed me to this forum to find a solution.+ System
- Provider
MsiInstaller
- EventID 10011
32777
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
2014-10-16T04:05:37.000000000Z
EventRecordID 126767
Channel Application
Computer O-Daniel
- Security
S-1-5-21-3951430011-144139548-1304176236-1001
- EventData
Product: Adobe AIR --
Key not valid for use in specified state.
(NULL)
(NULL)
(NULL)
(NULL)
(NULL)
7B37424241454334372D314343302D344342382D414442342D3533314237384442443144447D -
After failing to apply an update to Adobe Air, I attempted to re-install it from scratch. This is at the end of the installation log:
[2014-09-27:20:02:36] Rolling back install of c:\users\martin\appdata\local\temp\air6641.tmp\setup.msi
[2014-09-27:20:02:36] Rollback complete
[2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-27:20:02:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-27:20:02:36] Runtime Installer end with exit code 7
[2014-09-27:20:02:38] Runtime Installer end with exit code 7
[2014-09-29:07:59:54] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
[2014-09-29:07:59:54] Commandline is:
[2014-09-29:07:59:54] No installed runtime detected
[2014-09-29:07:59:59] Relaunching with elevation
[2014-09-29:07:59:59] Launching subprocess with commandline c:\users\martin\appdata\local\temp\aire002.tmp\adobe air installer.exe -ei
[2014-09-29:08:00:03] Runtime Installer begin with version 15.0.0.249 on Windows Vista x86
[2014-09-29:08:00:03] Commandline is: -stdio \\.\pipe\AIR_3488_0 -ei
[2014-09-29:08:00:03] No installed runtime detected
[2014-09-29:08:00:03] Starting silent runtime install. Installing runtime version 15.0.0.249
[2014-09-29:08:00:04] Installing msi at c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
[2014-09-29:08:00:06] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:06] Rolling back install of c:\users\martin\appdata\local\temp\aire002.tmp\setup.msi
[2014-09-29:08:00:06] Rollback complete
[2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:06] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2014-09-29:08:00:09] Runtime Installer end with exit code 7
The log covers many attempts. The latest was on 29th September.
Following a suggestion in another forum thread, I checked the file permissions for folder 'c:\users\martin\appdata\local\temp'. As far as I can see, they give full control to the SYSTEM, administrator and sole user (martin) accounts. There are no options with 'Deny' against them.
I have run Microsoft FixIt. I also tried the Windows Installer Cleanup utility (msicuu2.exe) but I got 'Access Denied' with no further details.
Any suggestions?I have managed to edit the Registry so as to get the Windows Installer (MSIExec) to write a verbose (detailed) log. From this, and some web forums, I found that the problem has been caused by a Microsoft Windows security update, KB2918614. This was applied on my PC on 14 August but I think it was released on 12 August. My Windows version is Vista and I don't know if this update or a similar has been applied to other Windows versions.
For more information see wix-users - SECREPAIR: CryptAcquireContext: Could not create the default key container.
I went into Windows Update on my Control Panel and found how to uninstall update KB2918614. When I had done this, followed by a Restart, I was able to install AIR and the software that uses it. -
Anyone know how to get this installed & past error message ?
+ System
- Provider
MsiInstaller
- EventID 10011
32777
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
2014-10-16T04:05:37.000000000Z
EventRecordID 126767
Channel Application
Computer O-Daniel
- Security
S-1-5-21-3951430011-144139548-1304176236-1001
- EventData
Product: Adobe AIR --
Key not valid for use in specified state.
(NULL)
(NULL)
(NULL)
(NULL)
(NULL)
7B37424241454334372D314343302D344342382D414442342D3533314237384442443144447D -
An error has occurred while installing the updates.(103)
I've been getting this error while trying to update the osx from 10.8.3 to 10.8.4 any help would be greatly appreciated.
Try each of the following steps.
Step 1
If you're trying to install more than one update, do the updates one at a time.
Step 2
Triple-click the line below to select it:
/Library/Updates
Right-click or control-click the highlighted line and select
Services ▹ Open
from the contextual menu. A folder should open. Move the contents to the Trash. You may be prompted for your administrator password. -
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator.
Subject line tells it all. Any Ideas?
Time please wrote:
Subject line tells it all.
Actually not; what is your operating system? Are you installing as an Administrator user?
You may also want to ask in http://forums.adobe.com/community/air/installation -
"An error has occured while installing this driv
Keep getting a message like this... trying to install the driver on my laptop with Windows ME... cant get it to install...
any ideas? thanks.thanks all... i found an old posting from a while ago... i had to point my computer in the correct direction by going into my device manager and installing the driver from there... worked like a charm... i hate ME and plan on getting XP in a week or two.. i cant use my wireless internet with ME either... thanks for all the help...
-
"Sorry, an error has occurred... Installation may not be allowed by your administrator"
Hello everyone. I am getting the above message when trying to install Adobe AIR. Here is more information on the issue:
1) I used to have it installed fine, but when I uninstalled it something must have broken because I cannot now reinstall.
2) I am running Windows 7.
Here is the output of the .airinstall.log file that is created when I try to install:
"Performing runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Version of this installer: 1.5.3.9130
Installation type: new
starting elevated install
subinstaller: starting install
subinstaller: Scheduling runtime installation operations
subinstaller: uninstall scheduled for 1.0.4, 1.0.6, 1.0.5
subinstaller: Installed Product GUID: is same:false
subinstaller: Beginning runtime installation
subinstaller: Beginning install
subinstaller: Installing c:\users\buta\appdata\local\temp\air68cc.tmp\setup.msi
subinstaller: Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
subinstaller: Rolling back install of c:\users\buta\appdata\local\temp\air68cc.tmp\setup.msi
subinstaller: Rollback due to error complete
subinstaller: error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
Failed during elevated install: error 0 1603
runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
begin quitting"
Here are things I have done to try to fix the problem, to no avail:
1) Uninstalled
2) Used Windows Installer Cleanup
3) Used a registry cleaner to remove all traces of Adobe AIR
4) Tried installing in safe mode
5) Installed with administrator privileges
6) Scoured the internet for advice
I think the problem may lie in a missing DLL or something, as when I uninstalled Adobe AIR last time it was a little messy and I think I may have removed a necessary DLL. I can't imagine that this would really be a problem, though.
If anyone has advice, it would be VERY much appreciated.Hi,
I'm sorry you've run into this problem. It appears you've attempted many of the approaches I would have taken, but I have a few more that you might want to try out.
The following messages may appear during installation or uninstallation of the AIR runtime:
"An error occurred while installing Adobe AIR. Installation may not be allowed by your Administrator. Please contact your administrator."
"An error occurred while uninstalling Adobe AIR. Uninstallation may not be allowed by your Administrator. Please contact your administrator."
To troubleshoot these issues, try performing the the following steps in this order:
The Logitech Video driver (LVPrcSrv.exe) is known to cause issues with the installation of the runtime. If the application is loaded, end the process by selecting it from the Windows Task Manager.
Verify that your windows has the latest latest Windows Service Packs and updates are installed on the system. These include updates for Windows Installer.
Windows Installer may be damaged or unregistered. The following Microsoft TechNote articles describe how to address:
Microsoft Knowledge Base: The Windows Installer Service Could Not Be Accessed" error message when you install a program in Windows XP
Microsoft Knowledge Base: Error message when you try to add or remove a program on a computer that is running Windows XP or Windows Server 2003: 'The Windows Installer service could not be accessed'
Microsoft Knowledge Base: 'The Windows Installer service could not be accessed' error message when you try to install Office
Microsoft for Windows Installer update/hotfix. There was an issue with Microsoft Windows Installer that affected AIR installations.http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F 9F4&displaylang=en
Hopefully this helps. Please let us know how it works out.
Chris -
I am trying to download the free trial of Acrobat XI. I am using an iMac running Mac OSX 10.6.8. When I click on the Installer I have downloaded for Adobe Download Assistant, it gives me the following error message while trying to open/install the Download Assistant:s
Sorry, an error has occured.
The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.
Can anybody help?Lmslugo please move your current installation to the trash can, empty the trash, and reinstall. This should give you a new copy of the application with a current certificate.
-
Sorry, a serious error has occured that requires adobe premiere elements to shut down. we will attem
So I've had premiere elements 9 for a while and it always worked just fine, but one day right in the middle of working on a project i get this error message:
sorry, a serious error has occured that requires adobe premiere elements to shut down.
Why did this come up? I know I've plenty of free space and everything! Please if you know how to fix it then help!
Some other info:
My computer runs on windows 7
Once again, the Premiere elements I'm using is 9
Please if you know what to do please help!Yes Bill,
I too have been very errant in turning off the CA Vet Security system , it too causes problems .
Regards,
Bob
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