Sorry Thunderbird had a problem and crashed. Over and over. Help! Please.
Here is the crash report. If anyone can make sense of it could you please help me get going again. Or can I repair the installation somehow without losing anything?
AvailablePageFile: 6152683520
AvailablePhysicalMemory: 5313658880
AvailableVirtualMemory: 4136202240
BlockedDllList:
BreakpadReserveAddress: 49610752
BreakpadReserveSize: 41943040
BuildID: 20150222233048
CrashTime: 1429104827
InstallTime: 1425416657
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SecondsSinceLastCrash: 349
StartupTime: 1429104826
SystemMemoryUsePercentage: 33
Throttleable: 1
TotalPageFile: 9288556544
TotalPhysicalMemory: 8013488128
TotalVirtualMemory: 4294836224
URL:
Vendor:
Version: 31.5.0
This report also contains technical information about the state of the application when it crashed.
please submit the crash report. then post a link to it.
see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb?redirectlocale=en-US&redirectslug=mozilla-crash-reporter#w_viewing-reports-outside-of-thunderbird
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Using windows 8 - receive message "ipod detected but cannot be identified properly" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?
This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11 -
I have been using Firefox for several years. Now, when I try to open it I get the above error message.
Hi graham12345
This looks like a problem with hardware acceleration.
Are you sure that staring in Safe Mode isn't working?
You can use one of these to start Firefox in <u>Safe Mode</u>:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.
*http://kb.mozillazine.org/about:config
You can consider to modify the prefs.js file and add some of these:
user_pref("gfx.content.azure.enabled", false);
user_pref("gfx.direct2d.disabled", false);
user_pref("layers.acceleration.disabled", true);
That way you still have the benefit from hardware acceleration, but may not suffer from rendering issues.
You can also try to uninstall Windows update KB2670838 if you have this update.
*http://support.microsoft.com/kb/2670838 -
I have tried to open firefox multipul times only to receive the error message:
We're Sorry
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report.
When I send the report and try to restart firefox and see that I have several tabs open, but it quickly shuts down again before I can do anything other then glance at it.http://kb.mozillazine.org/Firefox_crashes
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Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
do not know what's going on but the Firefox crashing, and is still crashing, and crashing back again ..
This problem is not resolved for a long time 'and I wonder why not fix this problem so far?
These details.
We're Sorry
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report.I was having the same problem.... But I keep forgetting that when you upgrade firefox... or it updates automatically... you need to right click on the firefox start up icon, go into properties, click on the compatibilities tab, and put a check in the "Run This Program As An Administrator" box, then hit apply. Start Firefox, and it should work OK. Problem is...each time you upgrade firefox and/or I think Adobe flash... you need to make sure that box is checked. This is on Firefox 15.0.1 with Adobe Flash 11.4.402.278 all up to date, Windows 7 64bit. If Firefox has Adobe flash add-on, it needs to run in admin mode or it will crash.
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This morning I had a popup on my Windows XP PC stating that the 4.0.1 update was available. I upgraded. now, i receive the following error: We're sorry. Firefox had a problem and crashed. We will try to open your tabs/windows when Firefox restarts. You can submit crash report data, blah blah blah (which i have submitted several)
But, firefox DOES NOT ever open. It just pops back up with that same report window, over and over.It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore -
Hi,
Firefox worked before, but one time my system crashed. When I rebooted, Firefox won't start anymore. All I got is a pop-up window, saying We're sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Problem is it never restarts. When I press Restart Firefox button, I get the same message. I tried to reinstall Firefox, to make a new profile, rebooted the system, nothing works. What can be done ? Thank-you.Of course I checked firefox crashes. I searched and haven't found my problem. I used Firefox 5 when it happened, then, seeing it doesn't work no matter what I do, I upgraded to 6. The same problem. So it's not 5 or 6 related. Computer probably wrote something to hard disk when it crashed and now the file is corrupted and prevents Firefox from starting. I don't know what file (or part of the registry) is. I could erase everything, but that would mean I will lose every Firefox settings and I don't want that. Now I am using Google Chrome to write this. I miss my Firefox. :( What else can I do ?
This is the error I get when I try to start Firefox: -
I purchased 40 licenses of Office 2013 Pro from a vendor in the US and received 40 product keys along with the URL to download the software - 1 for each pc activation codes. I have done a few and were all successful. I am now trying
install on 2 other pcs and I am having real difficulty and getting error message each time I try to install. I am able to download the installer and copied to my desktop and when I double click to execute it, it gives me the option to run on the next
screen. I click on run then it gives me the message " do you want to allow the program to make changes to this computer". When I press YES, nothing happens and minutes later, I get the flwg message everytime, "Couldn't
install" "We're sorry, we had a problem installing your office programs. Is your internet connection working? Do you have enough free space on your main hard drive? Please try installing again after you've checked the above.
Go online for additional help.
I have lots of space and my pc is Win 7 64 bit new machine. I have connection to internet and I was able to get the others done. What is the problem here and I have been trying to work late night hours to try to install the program and I am unable
to successfully get it to work. I receive the same message every time and I followed all the recommended troubleshoot steps I found on the internet. Someone please help. I have to install all for all the PCs we have for our organization.
Please respond because I am really stuck.
GabeHi Gabe,
First, please check the suggestion above is helpful. I also suggest you removing all version of Office and re-install Office 2013.
We can try to run the application as an administrator and check if it works.
1. Right click the shortcut of the application or the main application.
2. Select properties.
3. Select compatibility tab and select "Run this program as an administrator."
If there is anything I can do for you about this issue, don't hesitate to tell me.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Error pop up:
Mozilla Crash Reporter
Firefox had a problem and crashed. We'll try to restore your tables and windows when it restarts.
Unfortunately the crash reporter is unable to submit a crash report.
Details: Couldn't find the crash reporter's settings.Image of error attached.
-
A Mozilla crash reporter appears. And says Firefox had a problem and crashed. What do I do?
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts
See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter -
Firefox had a problem and crashed
I got this "Firefox had a problem and crashed" started this morning. It crushed every time when I tried to start it, even with safe mode. I tried uninstall and reinstall Firefox. But it didn't fix the problem. Below are the list of the crush reports:
bp-24ed344a-6d03-4341-aa9d-f3c6f2140917
bp-3c53dc49-c3d3-4222-80bf-be77d2140917
bp-1d35cd40-c223-45e2-9395-87b7b2140917
bp-1b0956a8-6329-4fe7-8174-3282c2140917
bp-dc1cf498-839a-41d1-b485-cc3b82140917
Please help! Thanks!Thank you, Philipp! It solved my problem.
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"Firefox has had a problem and crashed"; repeatedly since skype update, won't stay up more than 3 or 4 minutes s, how do I stop it from crashing?
hello, could you provide your latest few submitted crash reports? please enter '''about:crashes''' into the location bar, copy the latest few report ids from there starting with '''bp-''' & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
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Hello
I had configured Office Web Apps for SharePoint 2013 which was working fine for about 2 months until this morning.
The error message I get for WORD, PDF and Excel files is:
The ULS logs on the WFE give me this:
WOPI (CheckFile) Proof Data: AccessToken Hash '1572676699' [1054 bytes], URL
01/08/2014 11:01:58.01* w3wp.exe (0x1368) 0x09B4 SharePoint Foundation
WOPI afk59 Monitorable
WOPI agxqc Medium WOPI Signature verification
attempt failed with public key 01/08/2014
11:01:58.01 w3wp.exe (0x1368) 0x09B4 SharePoint Foundation
WOPI agxqc Medium WOPI
Signature verification attempt failed with public key
01/08/2014 11:01:58.01 w3wp.exe (0x1368) 0x09B4 SharePoint Foundation
WOPI agxqb Medium WOPI
Signature verification attempt failed - no public key e75ead18-af27-4d44-ba50-b38b408011e8
01/08/2014 11:01:58.01 w3wp.exe (0x1368) 0x09B4 SharePoint Foundation
WOPI ahdzz Monitorable WOPI
Proof: All WOPI Signature verification attempts failed e75ead18-af27-4d44-ba50-b38b408011e8
01/08/2014 11:01:58.01 w3wp.exe (0x1368) 0x09B4 SharePoint Foundation
WOPI ag7pj Unexpected WOPI
(CheckFile) - Invalid Proof Signature for file Letterhead Template.docx url: http://site.contoso.com/_vti_bin/wopi.ashx/files/9c5d0d7077aa43e9a9538c02deb57580?access_token=eyJ0eXAiOiJKV1QiLCJhbGciOi
The ULS Logs on my Office Web Apps server gives me this:
Error message from host: Verifying signature failed, host correlation: d197d187-ef9d-42f6-ae4f-c4b8199c1078
WOPICheckFile,WACSERVER FileNotFound
WOPI CheckFile: Catch-All Failure [exception:Microsoft.Office.Web.Common.EnvironmentAdapters.FileUnknownException: WOPI 404
Any idea what may have caused this issue all of a sudden?
Thank you.
YoshiHi Waqas
Thanks for your help with this. I had a look at both posts, the URL works fine from the WAC server and I am not using a System account to test docs.
Also, this is a production site that is accessible over the Internet, so we are using https therefore the WOPIZone is external-https.
Issue #3 in the above blog link does not reflect the same error I see on my servers.
I also had a look at the information in this link: http://technet.microsoft.com/en-us/library/ff431687.aspx#oauth
Problem: You receive a "Sorry, there was a problem and we can't open this document" error when you try to view an Office document in Office Web Apps.
If you added domains to the Allow List by using the
New-OfficeWebAppsHost cmdlet, make sure you’re accessing Office Web Apps from a host domain that’s in the Allow List. To view the host domains in the Allow List, on the Office Web Apps Server open the Windows PowerShell prompt as an administrator and run
the Get-OfficeWebAppsHost cmdlet. To add a domain to the Allow List, use the
New-OfficeWebAppsHost cmdlet.
I have not added any domains to the Allow list so this did not help either. Should I add the domain?
Any further help with this is much appreciated.
Thanks again.
Yoshi -
I am getting error when hovering on document in sharepoint online "sorry there was a problem and we can't open this document.If this happens again, try opening the document in Microsoft Word".I am sure that document is not corrupted and
all. something it showing the preview and sometimes it throwing this error. I hope this error is intermident. When clicking on the link also it throws this error but on refreshing it working fine. I dont know why it is happening. Please helpme to resolve
this issue.Hi Waqas
Thanks for your help with this. I had a look at both posts, the URL works fine from the WAC server and I am not using a System account to test docs.
Also, this is a production site that is accessible over the Internet, so we are using https therefore the WOPIZone is external-https.
Issue #3 in the above blog link does not reflect the same error I see on my servers.
I also had a look at the information in this link: http://technet.microsoft.com/en-us/library/ff431687.aspx#oauth
Problem: You receive a "Sorry, there was a problem and we can't open this document" error when you try to view an Office document in Office Web Apps.
If you added domains to the Allow List by using the
New-OfficeWebAppsHost cmdlet, make sure you’re accessing Office Web Apps from a host domain that’s in the Allow List. To view the host domains in the Allow List, on the Office Web Apps Server open the Windows PowerShell prompt as an administrator and run
the Get-OfficeWebAppsHost cmdlet. To add a domain to the Allow List, use the
New-OfficeWebAppsHost cmdlet.
I have not added any domains to the Allow list so this did not help either. Should I add the domain?
Any further help with this is much appreciated.
Thanks again.
Yoshi -
Every time I try to install an update for iTunes 11.0.2, I get an error message 103. Has anyone else had this problem and found a way to fix this?
I did it the .dmg way alone and has problems with itunes crashing. This is a better way to ensure that there is not anything left behind to cause issues.
You need to backup your computer then uninstall I-tunes and reinstall itunes.
Delete iTunes
Deleting iTunes is not recommended unless you know what you’re doing.
Launch Terminal from the UTILITIES within Applications
Type the following commands:
cd /Applications/
This brings you into the Applications directory, the next command deletes iTunes itself:
sudo rm -rf iTunes.app/
Enter the Administrator password to confirm
There is no warning or confirmation other than entering the admin password, iTunes will immediately be deleted, effectively uninstalling it from the Mac.
Deleting the iTunes application will NOT delete the ITUNES or music, and any purchases bought through iTunes will still remain tied to the Apple ID used to originally buy them.
You can download the newest version from Apple, and running their installer will bring iTunes back to life on your computer.
http://www.apple.com/itunes/download/
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