Sorry to be a pain, but itunes also refusing to open...

Can anyone help with this ...
When I click on itunes, a message appears saying : The file 'iTunes Library.itl' cannot be read beacuse it was created by a newer version of iTunes.
Does anyone know what this means and how I can fix it? I've read other posts but I haven't come across anoyone with the same problem. Pleeeaasssee reply, I really need iTunes to work so I can use my new ipod!
Thanks!
dell   Windows XP  
dell   Windows XP  

hi dalia!
The file 'iTunes Library.itl' cannot be read beacuse it was created by a newer version of iTunes.
(furrowed brow) people usually get that message if they've "rolled back" from certain higher versions of itunes to certain lower versions of itunes.
what version of itunes do you currently have installed? (you can find out if necessary by heading into the "itunes" folder inside your "program files" folder, right-clicking on the "itunes" icon and selecting "Properties", and clicking on the "version" tab.)
if you did roll back, what version did you roll back from?
did you have a problem with that version? if so, could you describe it for us?
love, b

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