Sorting of workitems in SAP inbox.

Hi gurus,
I have a requirement wherein the workitems in the SAP inbox of some user is to be sorted based on a value which is a field in one of the table (Issue date).
Regards,
Sukumar.

Hi,
Yiou can use dynamic columns, transactions SWL1
check this sap help:
<a href="http://help.sap.com/saphelp_47x200/helpdata/en/e1/8e51341a06084de10000009b38f83b/frameset.htm">http://help.sap.com/saphelp_47x200/helpdata/en/e1/8e51341a06084de10000009b38f83b/frameset.htm</a>
This only works fopr similar tasks, so you also have to choose
Inbox>Workflow>grouped according to task
in the inbox
Kind regards, Rob Dielemans

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Refreshing workitem in sap inbox while reverting form two parallel level.

if a user raise a request whcih is supposed to get approved /reject/revert by level1 and level2 people parellelly, if level1 perform any of the activity of approve/reject/revert in his sap inbox ,level2 sap inbox logically should get clear respectivly and vice versa if level2 perfom the same activity.
in my scenario
the request from level0 goes to level1 & level2 ,both of them are autherized to approve/reject/revert the document,
whosoever from level1 or level 2 perform the activity first in thier sap inbox..accordingly for other level sap inbox clear the work iteam as that activity has been already triggered by any 1 of them.
in this context..the approve and revert function work perfectly..if level1 person will aprrove or reject,respectively the same activity in level2 inbox get clear as it is already performed by level1 ,but in revert function. if level1 revert the document from his sap inbox thn the same activity for same document its not gettting cleard from level2 sap inbox .
as for approve and reject..the respective function will get performed and workflow get closed .but for revert ..the document will be sended to initiator for change,once the initiaotr make the changes it has to come again for level1 & level2 approve/reject/revert user decision.
please let me know for revert function how i synchronize the level1 & level2 activity.if level1 sent the document for revert thn how to clear the same work item from level2 sap inbox parellely.
how to refreshing workitem in sap inbox while reverting form two parallel authorised levels w.r.t to revert function triigerd by any of the level.

How are you sending the workflow item to level1 and level2.
The simplest way is to create a rule and assign it to the workflow item.
What the rule will do is fetch both level1 and level2 userids and pass the it to the workflow. When two userids are passed to a task the workflow item is send to their inbox. And so as anyone of them processes it, it disappears from the other person's inbox.
You dont need to use PARALLEL option.
Khusro Habib

Send Workitem from Sap inbox to outlook

Hi all,
Any one please explain how to send workitems in sap inbox to outlook.
What all configurations are needed?
Thanks in advance

First you need to be able to send an e-mail from SAP Business Workplace to your e-mail address. If that's not in place you need to configure the e-mail connector or whatever it is called. Basis people should be able to help you with that. It not only involves setting up SCOT to transmit messages with address type INT, you also need to have jobs running on your application server to pass on the SMTP messages.
Once that is working you can start thinking about e-mail notifications for workflow. If you have transaction code SWNCONFIG in your system, you should use the extended notifcations that you configure there - that is SAP's recommendation. In order to use it it seems you must have SAP Web AS running.
The other alternative (unless you are on a release < R/3 4.6C) is the report RSWUWFML2.
For assistance setting up any of these three, please post your specific questions.
In both cases you need to have a sender address defined for the user that executes the report, any user sending e-mail must have an e-mail address in the user record.

Logical deletion of workitem from SAP INBOX

Hello ,
When we are trying to delete some work items related to generic
decision task from SAP INBOX ,logically delte button is not visible and
we searched in menu it is in display mode.
The same button is visble for other workitems related to error idocs .
We have assigned the role to delete the work items of type all.
The button is visible for some type of tasks .
We have some 30 to 40 workitems (decision task) which are to be deleted .
Can we use reports RSWWWIDE and RSWWHIDE without archiving of those?
Kindly suggest us.
Best Regards,
Veena.

Hi Veena,
Please have a look at the 'Data Management guide' from service.sap.com/data-archiving, which tells you abou various options for deleting/archiving WI
Also have a look at Note 49545.
Hope this helps,
Naveen

Workitem from SAP inbox is not getting removed

Hello All,
Below is the FM i have used to create event ,
CALL FUNCTION 'SWE_EVENT_CREATE'
      EXPORTING
        objtype           = 'ZIMSEC_SPE'
        objkey            = LS_OBJKEY                 " Requition ID
        event             = 'ZSUBMIT'
      IMPORTING
        EVENT_ID          = IT_EVENT_ID
      TABLES
        EVENT_CONTAINER   = IT_CONT
      EXCEPTIONS
        OBJTYPE_NOT_FOUND = 1
        OTHERS            = 2.
    IF sy-subrc <> 0.
    ENDIF.
    IF IT_EVENT_ID IS NOT INITIAL.
      COMMIT WORK.
    ENDIF.
The value in LS_OBJKEY is the unique ID ...request ID in my case ....
Problem: The Workitem is not getting removed from my SAP INBOX.
Kindly share ur comments .
Thanks
Sonal

Hello,
Please don't SHOUT.
You say:
"WHEN I AM SENDING SPACE IN MY OBJKEY THE WORKITEM GETS REMOVED FROM THE SAP INBOX "
I have never tried creating an event with a blank object key, I can't see when that would be useful, but would it lead to the workflows seeing that as a terminating event? I'll have to to try that.
In the meantime, don't use SPACE as an object key, only create an event when you do have a key.
regards
Rick Bakker
Hanabi Technology

Cancel & keep workitem in SAP inbox.

Hi Workflow Experts,
while executing a workitem , when i click on "cancel & keep in sap Inbox" , which BAPI gets called ????.
My requirement is :- if my workitem is executed (which is a module pool program )& no action is taken ( like user clicks on "back" button ) , the workitem should remain in the SAP work place.
Thanks In advance,
Ashish

As I understand what you write you have created the approval screen yourself. Then the best option is to detect that cancel or exit was pressed and then throw the exception for cancelled execution (i.e. call the macro exit_cancelled). I prefer creating the screens in function groups for this purpose, as that makes it easy to pass information back to the calling method.
Side note: I started wondering when the spell checker indicated that I had misspelled cancelled. Why is it that every spell checker insists we all misspell the same way they do in USA? Annoying, is what it is! I want to keep my English English.

Workitem not received in SAP inbox(SBWP)- In SOST status is waiting

Hi Experts,
After executing workflow , I am not getting the workitem in SAP inbox.
I am sending mail using BOR Object type SELFITEM and method SENDTASKDESCRIPTION.
In SOST , status is in waiting ( Send method - Remote ).
For Send method - via Internet its working fine . Mail is sent to external mail address. But for Send method Remote send requests are in waiting status.
SAPCONNECT job also getting executed every 5 mins in back ground.
SCOT-RML routing exists with Address area * , Node in use check box i, Node supports : connection test, status, trace , Supported address types - R/3 is checked.
Please let me know any other settings has to be done to send workitem to SAP inbox.
Thanks & Regards,
Priya.

Hello,
"After executing workflow , I am not getting the workitem in SAP inbox."
You are confusing workitems with emails. SENDTASKDESCRIPTION = email.
regards
Rick Bakker
hanabi technology

Login pop-up when launching Webdynpro ABAP application from SAP Inbox

Hello All,
We have configured our workflow to trigger WD ABAP application from SAP Inbox.
However when we launch the workitem from SAP Inbox, we are getting a login pop-up screen in IE which prompts us to enter SAP password.
Can you please help how can we avoid getting that login screen and how the WD ABAP application can single sign on from SAP GUI to IE for that user-id.
Appreciate all your help.
Regards,
Samta.

Hi Samta,
You can configure User(RFC) and password for your webdynpro appl'n using SICF tcode.
Path : /default_host/sap/bc/webdynpro/sap/(your wdp appln)
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Katrice

Remainder mail from SAP inbox to Outlook

Hi All,
My scenario is like this. In one employee SAP inbox work item is pending from last five days. At that moment i want to send a mail to his Outlook .Means sending reminder emails to the employee after every 5 days to his outlook by seeing his workitems in SAP inbox.
Please tell to How it wil happen.

Hi
Check this link also..
[Dead line setup for mail|Deadline (Reminders) set up;
Hope this link will resolve ur issue..
Regards
Kiran

SAP inbox Search issue

We went live with ECC 6.0 from 4.7. a week ago. The SAP inbox used to work fine in 4.7. In ECC 6.0, The users are having trouble searching the workitems in SAP inbox. When user clicks on binocular icon, and enters the search term , even though the workitem exists in the users inbox, the search result is giving " no hits found' message.
Did anyone come across such issues ????
Edited by: NK_ABAPER on May 26, 2010 4:21 PM

Search for some OSS notes.
Note 1149144 - SWF_WORKPLACE:Composite SAP Note Business Workflow Workplace
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Arghadip

SAP Inbox Docuument Folder in UWL

Hi,
I understand by default it populate the workitems from sap inbox to universal work list task tab.
Is it possible to bring SAP Inbox Document Folder that contain SAP Mail and Notification at Universal Work List.
Please help if any one have some ideas about doing that.
Thanks,
VP

Hi Vijay,
Thanks for your respone... Today we installed sda file and able to see connector. But when we access after registration, it is giving exception error
"Exception type:com.sap.netweaver.bc.uwl.connect.ConnectorException Message:Thu Apr 19 16:05:04 CDT 2007
(Connector) :com.sap.uwl.som.provider.SomInboxProviderException:Exception on FOLDER:com.sapportals.connector.ConnectorException: Nested Exception. Failure to execute native function. Nested Exception. OPERATION_NO_AUTHORIZATION, Nested Exception. Failure to execute native function. Nested Exception. OPERATION_NO_AUTHORIZATION"
Is there any specific authorization is required at backend. I have tried to check the log but did not get much information.
With Rgds,
VP

Displaying workitem/task execution online rather than in SAP inbox

Hi All,
I am using the workflow WS01000045 when implementing the ESS scenario - Employment and Salary Verification.
The user has the option of printing or faxing these details.
When the user clicks PRINT the step 81(Print Employment and Salary Verification,Task TS01000076) creates a workitem in the user's SAP inbox.The user can print the details by executing the workitem from the SAP inbox.My requirement is to actually execute the workitem online and show the print preview screen to the user instead of going to SAPinbox(logical because all the employees in a company can't have dialog access to SAP system).
We are on SAP 4.7(WAS 620) : SAP_BASIS SAPKB62059
SAP_HR SAPKE47055
EA-HR SAPKGPHA55
ESS is implemented on EP6.0
Pls advice how to avoid the SAP inbox.
Regards,
Kiran.

Hi Kiran,
We have a similar requirement. Have you found a solution to your problem?
Thanks
Renaud

Can we keep Decision workitem in two users SAP inbox after canel action ?

I have a requirement like " Decision workitem is going to two SAP Users Inbox , when one user opens the work item and choose the cancel and keep workitem in inbox in that case also its disappering in other user's SAP Inbox"
is there any way to keep the work item in both users inbox when one person selects CANCEL AND KEEP WORKITEM IN INBOX ?
Please give me your input.
Thanks and Regards,
veerabrahmam

Rick Bakker wrote:
Hello,
>
> Is this in SBWP or UWL?
>
> This seems to be the SAP standard in some scenarios. You could have the workflow test for Reserved and unreserve it but then what happens if it was reserved on purpose.
>
> regards
> Rick Bakker
> hanabi technology
Hi Rickk ,
it is SBWP
it is intresting to see that case if one of approver reserves it for the purpose of evaluating later.
the thing is our onsite consultant asked like is it possible to keep the decision in the two approvers SAP Inbox after selecting cancel and keep workitem in the inbox.
is that possible ?

Workitem exists in SAP Inbox But does not appear in UWL for some users

Hi,
We have a peculiar problem with a standard workflow. This workflow is working fine in SAP Inbox and UWL in portal for most of the users. But sometimes, it does not send workitem to UWL for some users.
Any input of as why this happens?

Hi All,
I had experienced this type of problem as well, just to share it could be that the Identity of the Portal user misses a role which can be solved by any user assigning the identity in their identity management or it could also be the connection status of the UWL to the backend, there should be at least two connection statuses for workflow items to get into the UWL I could not recall it but I would post it here once I have the access to our system again.
Cheers,

Execute workitem outside the SAP Inbox.

Hi Friends,
Please answer my querries if you can -
When any work item comes to the SAP Inbox, usually the requirement revolves around 2 things -
(1) How to send notification of the Workitem to the agent once work item appears in his inbox.
But my question is can i send notification to external mail id like YAHOO, GMAIL,REDIFFMAIL etc. by maintaining the agent's mailid in SU01 and scheduling the RSWUWFML2 report ?
(2) How to execute the work item in outlook
We can send the sap link for the work item to the outlook and when the user clicks on the link it is directed to sap inbox and then he can take the action.
But My question is How the agent can take decision in the oulook itself ? I mean just like sap inbox he can approve and reject in outlook itself. The agent doesnot have to go to the SAP business workplace for this purpose.
(3) How the point2 functionality can be achieved for external mail (GMAIL, YAHOO etc.) as well
Regards,
Debi

Hi Rick,
Thanks a lot.
You mean to say -
(1) Just like RSWUWFML2 we can also send notification to outlook and any other email (like GMAIL etc.) throgh Extended notification. Right ?
(2) Outlook supports the button (approve/reject), so we can integrate that with the SAP Inbox using Duet (as suggested in my previous forum). That means, the agent will take an action from outlook itself and the same will be communicated to SAP. Right? If yes, then please mention the procedure how to integate the outlook with SAP.
(3) Since GMAIL etc. does not support this button(approve/reject), so we just cant do anything for the requirement -> Agent will take an action (approve / reject) in GMAIL and the same will be communicated to sap InBox.
My requirement is that my client wants to take action from external mail id. Is this possible ? If not then atleast can we do the same in outlook.
Regards,
Debi

Sorting of workitems in SAP inbox.

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