Sorting Problem in iTunes 9

I am not sure if it was called the grid view in iTunes 8.
But with that I could split my iTunes window into two parts, where the top part had 3 small windows - Genre, Artist, and Albums. And the bottom part had all song names.
So it was easy for me to select Metal from the genre window (narrowing the choices), then select Metallica from the Artist window (narrowing the choices even more), and finally select a specific album, eg. Kill 'em All. After these three clicks, the bottom part of the iTunes window will ONLY show the songs from the Kil 'em All album and nothing more. So if I wanted to listen ONLY to that album songs, I could do that.
I cannot do that in iTunes 9. I think it is frustrating. I can search in iTunes 9. Yes. But . . .
What if I want to listen to only the songs from Metallica's black album, Metallica? Typing in Metallica, shows me all the songs and albums I have of them. Then how do I only sort the songs from the album titled Metallica?
I should not have to create separate play lists for all the 300 albums I have in my iTunes, right?
Or am I missing something?

It might be worth noting that the new vertical view also doesn't work properly (surprise surprise, he says, while he downgrades to iTunes 8.2)...
In iTunes 8, alt-clicking on an arrow next to an artist or album would take you to browse that specific artist or album, which was a great shortcut for the browse columns. In iTunes 9 this is broken in the NEW vertical view, but if you switch to the old (better) horizontal view, it still works... phew.
Anyway hopefully I should be back in iTunes 8 in a few minutes and this horrible nightmare will be over.
Worst Apple upgrade I ever can remember. And I've been using Macs since the 80s.

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I am having a painful problem with itunes 10, everytime I go into the itunes store to search for a song, even if I type one letter in it will instantly launch into search mode and doesn't stop, so I'm unable to find

I am having a painful problem with itunes 10, everytime I go everytime I go into the itunes store to search for a song, even if I type one letter Itunes will instantly launch into search mode and doesn't stop, so because I can never get past putting in the first letter or two, I'm unable to search and download any songs. I am on the latest Imac Intel core i7 Mac OS X, can anybody help?
Thankyou.
Beckyg.

Having this problem too: IT'S REALLY REALLY ANNOYING!!! Anyone have an idea how to sort this?

More problems with iTunes 9.1.0.79

Hi,
since I have had my iPhone I have upgraded itunes a couple of times and never had any problems until now.
I upgraded to 9.1.0.79 two days ago and am having all sorts of issues.
Now when itunes starts it takes ages.
When my iphone is connected I get a message saying:-
+itunes cannot sync information with the iphone 'iphone' because syncing has been disabled on this computer+
I click the yes button to enable syncing and then receive an error message:-
+itunes was unable to load provider data from sync services reconnect or try again later+
I then click OK and my phone appears in the devices list.
These error messages happen every time I start itunes, so by me clicking the yes button to enable syncing does absolutely nothing.
My iphone will sync fine just that itunes tends to freeze up and is very slow.
I run a diagnostic from the help menu and without my iphone connected it shows a red dot next to 'No iPhone or iPod found', which is correct but when I have my iphone connected this red dot is now orange, what is the difference in colour?
I have turned of all anti-virus and firewall software but itunes is still the same, very unresponsive, so anti-virus/firewall is not the problem.
I followed to the letter:-
http://support.apple.com/kb/HT1925 and totally uninstalled everything and then reinstalled itunes only to find the same problem persisting.
This is definitely a problem with itune 9.1.0.79 and apple should be addressing it pronto.
Here is the data from the diagnostic run and it shows my iphone as not found even though it is connected, showing in devices and I can sync to it, wierd!!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M.
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number **************
Current user is an administrator.
The current local date and time is 2010-04-12 20:39:07.
iTunes is not running in safe mode.
Video Display Information
ATI Radeon HD 2600 XT AGP
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
VIA USB Enhanced Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPhone 3GS running firmware version 3.1.3
Serial Number: *********
** iPhone/iPod touch Sync Tests **
Sync tests completed successfully.
I have blanked out serial numbers etc..
Regards..,
K :0(

notice how under diagnostics readout it shows "most recent device not currently connected"
mine does same thing and i have iphone connected when i do it.
my problems also started with this update and i show 4 errors in event viewer which is under adminastrative tools in control panel.
MY problem is super slow backups for a 16gb 3Gs with 12gbs free. a backup used to be done in like 30-45 seconds now takes about 5 minutes and looks as if it stals at a few points when looking at bar at top of itunes.
my iphone shows up in itunes and shows all pages etc. i do everything manually although i do sync apps.
everytime i connect iphone and open itunes i get 4 errors thats show up only in event viewer (but anyone who maintains computers should be aware of all tools available to them to see whats going on in the background) that show up for "BONJOUR" i have posted this here and under bonjour forum. i turned off bonjour services the proper way again thrru adminastrative tools>services double click bonjour and change for "automatic to "disabled". don't do it through msconfig as some would tell you to do if it's a bonjour issue.
but checking out event viewer can give you valuable info so you don't do the apple nonsense wasting hours to clean up their messy installation only to have it do exact same thing again. it's obvoius they have a conflict.... now we can only hope for a resolution ie UPDATE if enough complain by sending them all this.
i don't have a jailbreak phone nor am i rebuilding anything i'll live with it till they fix it as my event viewer log isn't getting filled up with bonjour errors anymore nor do i need all this bloated crap apple sends our way... i do have quicktime pro.

In my opinion, the real solution is for Apple to offer us a choice of the photo sort order in ITunes. My preference would be filename, perhaps with options to choose the Date Taken attribute, file timestamp or date modified filestamp (EXIF date fields as

I tryed to sort my pictures with buying Apps and following suggestion from apple, but without any success. In my opinion, the real solution is for Apple to offer us a choice of the photo sort order in ITunes. My preference would be filename, perhaps with options to choose the Date Taken attribute, file timestamp or date modified filestamp.

Not a problem when using iPhoto on a Mac, which the transfer of photos is primarily based on - not manually managing photo storage as seems to be common with Windoze.
The same should be available with a supported photo management app on a PC.
http://support.apple.com/kb/HT4221

Burning problems in iTunes

Hi, i upgrade my iMac to Mac OS X Lion and obviously iTunes too, but the problem is that i just can't burn CD's in iTunes.... So somebody may help in this. Thanks

Dell Inc. Dell DM051
hmmmmm. i'm proceeding under the assumption that you've got a Dell 5150/E510. if i'm wrong about that, please check in with Dell to confirm your model prior to applying any updates.
i had a look at the support site for your model (or at least, what i'm assuming your model is). your firmware appears to be up to date for the HL-DT-ST DVD+-RW GWA4164B that you're getting the error on, but there does seem to be newer firmware available for the SONY DVD-ROM DDU1615. so it might be worth getting that, just in case there some kind of odd interaction happening between the drives.
Dimension 5150/E510
otherwise, we'd better check on some of the other usual suspects with this sort of thing:
iTunes for Windows doesn't recognize my audio CDs
... and these resources might be helpful with that:
Using CD Diagnostics in iTunes for Windows to troubleshoot CD/DVD drive issues
Updating the drivers on your Windows PC

Sorting problems in Grid View

Hi, I'm having a bit of a sorting problem when it comes to an artist with name variations. The example I'm going to use is DJ Tiesto.
There are album I have where he is credited as DJ Tiesto, and others where he is simply Tiesto.
In the end, I'd like these albums sorted chronologically under one name (say DJ Tiesto), while still preserving and showing the proper artist name for each album. I have it set to sort by "Album by Year", which is working fine.
The major problem I am having is that I can't get it to display properly across all iTunes viewing methods: List mode, Grid mode, and Coverflow.
I've tried leaving the Artist field alone, and changing the Sort Artist field to "DJ Tiesto" for all songs, and that almost works:
-List mode groups them all under "DJ Tiesto", while showing each albums Artist as the correct artist name.
-Grid mode sorted by Album groups them all under "DJ Tiesto", while showing each albums Artist as the correct artist name.
-Coverflow sorts them all in chronological order, while showing each albums Artist as the correct artist name.
Problem is, Grid mode sorted by ARTIST creates two separate artists! Some for DJ Tiesto and some for Tiesto!
To correct this I tried changing the Album Artist field for all songs to "DJ Tiesto", which solved that problem but created a bunch of new ones:
-List mode is still correctly grouping them under "DJ Tiesto", while showing each albums Artist as the correct artist name.
-Grid mode sorted by Album is still correctly grouping them under "DJ Tiesto", *however now it is not displaying the correct Artist name for each album!*
-Grid mode sorted by Artist is now grouping them all under "DJ Tiesto", *however it is not displaying the correct Artist name for each album!*
-Coverflow is sorting them in correct chronological order, *however it as well is not displaying the correct Artist name for each album!*
Using the Album Artist tag has created more problems that it has solved! Is there anyone who knows a way to achieve what I am trying to do? I have tried seemingly every option I can and have still not found a way to do this!!
Thanks!

My own method of working involves renaming the files upon import to:
i "shotdate_sequencenumber"
Files are therefore typically named
b 2007-11-25_001
etc.
This way, sorting by Filename automatically sorts by Date by default. And it wouldn't even matter if you added a descriptive text in between the date and number (
b 2007-11-25_Scotland_001

Album Artwork problems on iTunes

Please, I need some help here. Here's what I'm trying to to if possible.
I have many music videos that belong to a certain album (ex. Loose/Nelly Furtado - Say It Right, Promiscous, Maneater) so I would like to assign a general ALBUM ART for all the videos belonging to this album but I would also like to assign different ALBUM ART for each song. Is that possible on iTunes?
I have had problems with iTunes 7.4.2 as well. I cannot delete ARTWORK so it becomes clear. I hit "GET INFO" and under "ALBUM ARTWORK" I manually delete it then the Coverflow goes blank for a second and the same artwork is back there. I tried to delete whatever is under the iTunes folder but the same thing happens. Any ideas or just a buggy iTunes version.
Another thing... Coverflow for videos??? Mine doesn't show anything and it doesn't work horizontally.
Any ideas and comments would be greatly appreciated.

I tried the unsuncing and re-yncing trick - did not work for me either.   The album artwork would change, but most of the titles were still wrong.     What I finally had to do was unsync artwork, overwrite old backup with a new one (with app organization, contacts etc, saved, but nothing else)
Then restore to the factory settings by clicking restore in itunes -
After iOS reinstalls from scratch, restore to the backup of your apps and contacts you did before the OS restore.
Then try syncing just your playlists to validate, this worked for me.   After that I uploaded the rest of my albums and everything is cool now.
As for why this happens in the first place, it's likely a corrupting of the music or artwork database of sorts.   Before doing any of the restoration, look in your music directory and clean up any titles of artists with unicode characters, or underscores before the names.
I had one album with Japanese characters, and a few others that Itunes prefaces with underscores to avoid duplicate album or artist names.    I suspect somethign like that may play a role in the problem.

Sort function in iTunes store?

iTunes 11 upgrade (Mac OS) results in a revised interface for the Store. On my system, it apparently no longer allows the user to sort a list of results by Artist, Albumn, Popularity, etc. The column headers are still there, but they are inert. Is there a way to restore or activate this function?

Lots of posts on problems with iTunes 11. This is one of my major gripes.
You might find out how to downgrade to the previous version by reading through those other threads.

Tom Waits New Album Technical Problems on ITunes Store

Tom Waits' new album, Brawlers, Bawlers and Bastards, has serious technical problems on ITunes. I downloaded 4 songs before quitting, because just about every song skips and misses. It's not an isolated problem, apparently.
Apple needs to fix this problem AND refund the money of any ITunes customers unfortunate enough to download this album.
Does Apple have a policy about this sort of thing?
Thanks

It appears that I've solved the problem. I was using the Length attribute in the enclosure tab to indicate the length of time of the file rather than its byte size. After going through and fixing all the length attributes and pinging the server all of my episodes are no appearing.
My only guess is that Apple really clamped down on podcasters having valid XML sometime at the beginning of July, because I didn't change anything about my XML file other than adding new episodes every week. But anyway, it seems like it's working fine now.

Problems with iTunes. Music skips and hisses. Sound is terrible. I have an IPad 2 and iOS7.1.

Problems with iTunes. Music. When I put on my ear buds, I hear it more clearly. There is this skipping and hisses. If you are an old (50)audiophile like I was when I was young, it sounds sort of like a record is skipping on my turntable. When I try to play a song it skips, jumps around and the Sound is terrible. I have an IPad 2 and iOS7.1. Help!!! Thanks in advanced. Spike

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing, Wall Paper, Sound etc will be reset

Is anybody else having problems with itunes (10.6.3.25) and ipod touch (5.1.1)?

Lately I've been having a ton of problems with iTunes and my iPod Touch (4th generation). Lots of error messages such as can't connect to itunes store, incompatible application, ipod detected but not identifiable, invalid response received from device, unknown errors [mostly (0xE8000001)], problem with audio configuration, etc. I've done everything I could think of. Uninstalling iTunes (with all the components) then reinstalling with the newest version (10.6.3.25), running diagnostics and such. If it does appear (about 2% of the time) then iTunes freezes and/or it won't sync. I also try to change some info (song title, artist, artwork, etc)(when it DOES come up) and it shows up on itunes but not on my ipod. My ipod appears on my computer but not in iTunes under devices like its supposed to. I've been to all the support threads I can possibly find and NOTHING has helped. I also had the latest version for the ipod touch (5.1.1). And I've never had any issues with iTunes or my iPod touch before. I know I should probably try restoring my ipod but I absolutely do not want to do that unless I have to because i have a lot of music, apps, movies, etc I'm not able to back up. Also, I'm using a Windows 7 computer. Please Please help if you can, I am frustrated because I can't do anything.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

Problems with Itunes New Version?

Problems with Itunes New Version?
Here is a copy of the error message. Every Time I listen to a song and it end and I go to listen to a new song the Itunes Freeze up. This is on the New Version of Itunes. I have a Windows 7 32bit 3GB Ram 1TB harddrrive Space
<edited by host>
Thanks,
<edited by host>
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 1
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0
Fault bucket 1279649891, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 9.2.1.5
P3: 4c47745b
P4: e36b
P5: 2048
P6:
P7:
P8:
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
Report Status: 0

There certainly is a problem with itunes. I downloaded 9.2 and now it won't open. It won't recognize my iphone, either. I uninstalled it in the order recommended by the site, no joy. Deleted a configuration file, no joy. System Restore, no joy. All other software and hardware on the machine is working fine. I call AppleCare AND a local store, either they are completely clueless (which I doubt), or they have no idea how to fix it. I can't even back up my phone, or use the ipod. And since no one at Apple seems to care enough, I'll have to wait until the clamor is loud enough for them to even admit to a problem before I can use the ipod again.

Problems with itunes 8 and ipod shuffle gen 2.

Problems with itunes 8 and ipod shuffle gen 2.
I recently upgraded from itunes 7 to itunes 8 on my windows XP PC. That's when i had issues syncing my 2nd gen shuffle.
When i try to drag songs directly on it, itunes says i can't
I made a playlist and use auto fill. But when I remove it from the dock, it's either not updated, or the new songs are at the bottom of the playlist when they are supposed to be up higher. I end up having to hit auto fill twice to make it sync correctly.
Computer Specs
Windows XP SP3
384MB of Ram (works really good)
USB 1.1 connection
Pentium 4 clocked at 1.285 GHZ
IPOD Shuffle Specs
2nd Generation
1GB (964MB)
Version 1.0.4
unchecked options: open itunes when ipod is attached, Sync only checked songs, convert higher bit rate songs to 128kbps AAC, Enable sound check, Limit MAX volume, enable disk use
All those are NOT checked. Sometimes i enable disk use for seeing the IPOD_Control folder, but either way it still messes up.
Itunes Specs:
Version 8.1.1.10

This is a well-known issue. Apple changed the internal file names used with iTunes 8, which makes the ordering on 2nd generation Shuffles behave differently. There is no good workaround, apart from moving the files with a hand-crafted AppleScript program.
Apple has been silent on the issue, so nobody knows if we'll ever have a fix for it or not.

TS1538 Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows.

Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
1. The phone charges it's battery
2. I can open it in My Computer and import/export media files.
In iTunes
3. It start to sync until step 3 then stops.
4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
I hope you can provide me a solution for this problem.
Thanks,
Ralph

Hi ralphagir,
Welcome to the Apple Support Communities!
For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
Safely disconnect iPod
http://support.apple.com/kb/HT1853
Have a great day,
Joe

Sorting Problem in iTunes 9

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