SOs,AR Invoices,and Delivery Notes have empty "Logistics" Tab

Hi,
As the title says Sales Orders,AR Invoices,and Delivery Notes have empty "Logistics" tab "Ship To" and "Bill To" windows - the Ship to and Bill To addresses are filled in the BP Master Data but they do not populate the logistics tabs Ship To and Bill To windows in these documents?
Just to let you know that this is for only for new Business Partners as the old BPs seem to populate the logistics window automatically.
Any ideas ?
Thank you,
MB
Edited by: Matthew Brigley on Aug 13, 2010 11:53 AM

Hi Matthew,
The ST/BT address fields retain the information at the time the document was added. If there is no address then at the time the document was added, the address was set up.
You can update the fields after the document is added for some of them (the address field will be white; grey means you can't update the field) - click in the ST/BT drop-down. If there is no option available, check the BP's address(es) to make sure there is an address set up. If you do add an address, close the document and re-open; the address should be available.
If there is no address in the drop-down and there is an address on the BP record, check other transactions to see if it's BP-specific or all documents are not picking up the BP address info.
Heather

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