Sos curve 8520 white screen and power off

hello!! i have a curve 8520 and for some weeks now it shuts down every now and then.if i'm on the phone or in an app and generally use it,the screen gets all white.i cannot even turn power off with the button,so i remove the battery and place it again.but if i do not connect it to the pc or charger,again the screen gets white on the reboot.i don't know if you understand what's going on because i wrote so many things,but i would appreciate your help!!thank you so much!

Hello helenakallas, 
Sorry to hear about your issue. 
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • My ipod 4th gen went onto a blank white screen and turned off. what should i do?

    My iPod 4th gen was dead so I charged it, the apple sign appeared and stayed on the screen for about 10 minutes then went onto a blank white screen and turned off. Now I can't charge it and it has already happened multiple times. what should I do? I also don't know which iOS operating system it is, does that matter?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Blackberry Curve 8520 - White Screen help!?

    Hi,
    I have started having problems with my Curve over the last couple of days.  I'm sure you have heard of the problem before, battery gets to about 20/30% life & then a white screen appears.  The only way to stop this is to plug the phone into the mains charger.
    I have read other topics suggesting I backup all data then re-install the OS..  The problem is, my Blackberry Desktop Manager won't recognise my Blackberry.  Windows makes the noise to suggest the phone has been found & the blackberry battery indicates its charging.
    All help & suggestions would be excellent, thanks in advance.

    plz needed hlep me blackberry 8520 white screen problam change lcd and ic problam is not solf plz hlep met his problam on raziqbbr

  • BlackBerry Curve 8520 White Screen, PIN Unknown

    Hi there
    I am trying to do up a free BlackBerry I got given for my friends son.  I have put a new screen and keypad on it, but when I turn it on, it just turns on to a white screen, no matter what.
    After a bit of googling I found it referred to as a "white screen of death", and that I should install the latest Desktop Software and OS, which I have done.
    I have followed the instructions (take out the battery, connect USB to computer, etc) but then it asks for the Unlock Pin. I have entered the PIN off the side of the box, which it did not accept.
    I am wondering where else I might find the Unlock Pin?
    Also, is this the best way of getting rid of the white screen and getting the phone back to working order.
    I've got it all looking nice before I give it to the kid, now I just need it to work!
    The former owner said they did a system restore before they gave it to me, and i'm not worried about wiping out any/all existing information, as the phone is going to someone else, so any help about how to get it back in working order will be greatly appreciated!
    Kind regards
    Nivek

    I found out the PIN.
    I have installed the latest OS, followed all the instructions here with AppLoader and Loader and running updates from Desktop Software and installing the updates from the carrier...
    Still nothing.  I have a white screen.  If I turn it off, it lights up with a white screen, turn it on it lights up with a white screen.  I have charged it, and it's sat there charging with a white screen.
    When I turn it off it flashes the red LED in the corner, if I turn it on, it flashes green (well i'm assuming it's off and on, I don't really know...)
    Any help at all?
    Niv

  • Curve 8520 - white screen, phone won't stay on after constant rebooting

    My phone has been playing up for absolutely months because quite frankly I just don't think a Blackberry will ever NOT be faulty.
    But basically the past week or so, the screen has been going white after some phone calls, in the middle of doing something on the phone or even when the battery reaches a certain point (usually when it has maybe about 2 and a half bars left).
    Usually the screen would go black after this and if I put it on charge, it would reboot and the battery would be on red as if the phone had just died because of low battery. 
    But tonight has put me at my wit's end because AGAIN it gave me the white screen in the middle of a phone call, so I took out the battery and put it back in, it took 15 minutes to reboot, stayed on for about 30 seconds then turned off again. Then rebooted itself. And did the same. And this is a continuous cycle because it is rebooting itself for about the 12th time tonight. It won't let me do anything and it is absolutely infuriating. I have never been so angry at an inanimate object in my life.
    Any ideas? I have a warranty so I can just get Orange to send me a replacement but it's so much hassle losing contacts and BBM contacts and such so I want to avoid having to replace it as much as possible.

    emmer wrote:
     For the last few days, right when I'm in the middle of something, the whole screen will go white and all buttons become unresponsive.  My first thought was to do a battery pull which led me to the normal startup screen with the loading bar, however when the loading bar gets to around halfway, the phone powers off again.  Won't switch on using the power button and battery pull just starts the same cycle again.
    The first couple of times it happened, my battery had been quite low and I thought the power needed to boot up had just zapped what little power was left in the battery but last night my phone was on almost full charge and the same thing happened.  The only way I can get the phone to then go on is if I plug it into my mains charger.
    Hello emmer
    Welcome to BlackBerry Support Forums
    From what you described , my assumption is the problem is within your battery or the battery is too weak ! before going for a new battery I suggest if you can barrow or arrange a good fully charged BlackBerry battery then test it on your device. The test will reveal and let you know if the problem is within your battery or the device itself. If device works well well within a good battery then you can simply order a new battery which will fix your issue .
    If problem remains then it's a device issue and for that you can try a OS reload which might fix this problem .
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • HELP with BlackBerry Curve 8520, White screen after update to App World 2.0

    Hi, need an answer as soon as possible please.
    i downloaded the app world 2.0, after that i was told to restart. I didt, but, now i just have a White screen with the little clock on it... please... need an answer now, because my BB ys my world... Bussines, life, everything...
    Here is a pic of what I've mentioned...
    BlackBerry does not start anymore

    Same thing for me...I am using this post to try to solve:
    http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Curve-8520-stuck-on-a-quot-w...

  • IMac starts shows white screen and shuts off

    my iMac starts fine, I hear chime, white screen with apple shows, but also shows a bar under the apple...
    it stays on a minute then shuts off...

    It's most likely the macbook pro 2011 denied by apple GPU problem many many others suffer from too.
    you can read about it here if you have a few days.
    2011 MacBook Pro and Discrete Graphics Card:
    https://discussions.apple.com/thread/4766577
    728 Pages long allready, still no repsonse from apple.

  • Late 2011 model display problems: white screen and shuts off on its own

    A few days ago my macbook pro (late 2011 model) starting going nuts. The screen would turn white or become pixelated all the sudden, even if all i'm running is Chrome. The laptop is not over heated. This is what would happen:
    Screen goes white or become pixilated
    Computer shuts off on its own after a moment
    Attempt to reboot, stuck on apple logo screen (pixilated)
    Shuts off on its own again
    The only way to reboot is through safe mode.
    I've tried resetting SMC and running an apple hardware check.

    It's most likely the macbook pro 2011 denied by apple GPU problem many many others suffer from too.
    you can read about it here if you have a few days.
    2011 MacBook Pro and Discrete Graphics Card:
    https://discussions.apple.com/thread/4766577
    728 Pages long allready, still no repsonse from apple.

  • Crashes to white screen and turns off

    I installed Lion yesterday.
    Very dissapponted there is NO DOCUMENTATION on the new features after installation.
    But whats really wrong...
    The machine worked fine before lunch.
    I shut down when I left.
    After lunch I started up, the machine started to draw my desktop, then the screen went white, and the machine turned off.
    No every time I restart it does the same thing.
    Great OS

    If still problem try the remaiing items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Hi, I have a MacBook Pro. It is plugged in and charging but will not switch on. I try pushing ctrl, shift, alt and power together then release and press power again. The laptop goes to a white screen but switches off straight away. Any ideas?

    Hi, I have a MacBook Pro. It is plugged in and charging but will not switch on. I try pushing ctrl, shift, alt and power together then release and press power again. The laptop goes to a white screen but switches off straight away. Any ideas?

    P.s. it is now going to apple logo on white screen then switches off

  • TS1367 Hallo,I have an IMAC 21.5. which does not start.When i press the power button i hear only beep with an interval of 4-5 seconds.Some times when i take off the RAMS and put them again then get a white screen and shows that i have to insert a bootable

    Hallo ,I have an IMAC 21.5. which does not start.When i press the power button i hear only beep with an interval of 4-5 seconds.Some times when i take off the RAMS and put them again then get a white screen and shows that i have to insert a bootable device.Then i bought OSX mountainlion on line and wrote it on a DVD and tried with a USB key board to start the DVD.But does not work.Please help me to get this imac work.
    Thankyou in advance  for your help.
    Terrence

    Hey terremo,
    Thanks for the question. From the information you provided, it sounds like the iMac is successfully turning on, however video is not displayed. These symptoms can usually be isolated further by the troubleshooting steps in this article:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/HT1573
    Thanks,
    Matt M.

  • When i active my mac pro all i get is a white screen and  it loading .. and when it fully loaded it turns off and the same thing keep on happening again

    when i active my mac pro all i get is a white screen and  it loading and when it fully load its turn off , and it keep on doing the same thing for hours

    Hi Shahenaz,
    It's a little difficult to understand exactly what's going on with your mac based on the description you gave. Is there anything else you could add? Is it stuck in a reboot loop? Or is it just showing a white screen forever?
    I had pretty much the same problem a few days ago, and was worried my mac was screwed permanently, but I got it fixed up no problem!
    Follow these steps to try and troubleshoot/fix the problem.
    1. Boot into OSX Recovery Mode
    First, turn off your Mac. If it isn't responding, or is stuck in a reboot loop, just hold down the power button until it turns off, and you hear the fans stop. Then boot it while holding the Command and R keys. If it successfully boots into OSX Recovery Mode, continue with this step. If not, skip to step two. (My Mac couldn't successfully boot into the recovery mode, so I had to go to step 2)
    Select "Disk Utility" from the list of options, and find your built in hard drive from the list on the left. Usually there are two listings/names for your drive. The first should be something like "500GB longchainoflettersnumbers Media". Then the one below will be a little easier on the eyes, named Macintosh HD, if you haven't changed its name. That's the one you want, click it.
    Now go to the "First Aid" tab. Click on the "Verify Disk" button in the bottom right corner, and let it do its thing. Once that's done, hit repair disk, also in the bottom right corner. If your disk is corrupted, you may need to run the repair process several times, before it comes up completely clean.
    Once this is done, select Shut Down from the Apple menu and, once your Mac is completely off, turn it back on like normal. If it works, great. If not, proceed to step two.
    2. SafeBoot
    Sometimes, when a mac is acting up and doesn't want to start, all it takes is a safe boot, followed by a regular restart. Or maybe you recently installed a program that either has malicious or errored coding that's causing your troubles. This is where Safe Boot comes in.
    Turn off your mac, and reboot it while holding Shift. (If you want to see the process that's going on in the background, boot while holding Shift, Command, and V. This will enter something called Verbose Mode).
    If it boots successfully into Safe Mode, great. If you believe that there's a particular program that you recently downloaded that might be causing your trouble, now's the time to delete it. If not, just reboot normally and see if it works! If it doesn't, or if your Mac didn't even Safe Boot like mine, proceed to step 3.
    3. Fsck!
    For this step, you're going to be booting your mac into Single User Mode. I'm not going to go into details as to what this step does, but it works for some people. Here are the steps.
    Turn off your mac, and reboot it while holding Command and S. The screen should go black, and you'll see some white text run across the screen, wait a few seconds, until you see the command prompt. Now type
    fsck -fy
    and hit the Enter key. This will run a series of system checks, which could take a few minutes. Be patient on this part. Once it's done, it will show one of two messages:
    1. "The volume (your Mac) appears to be OK
    or
    2. "File System Was Modified"
    If you got message 1, type reboot and press Return. Hopefully your computer works after this - if not, proceed to step 4.
    If you got message 2, run the same command again until you get message 1. If it doesn't seem to be working, turn off your system and proceed to step 4.
    If you couldn't even boot into Single User Mode in the first place (like me), go to step 4 anyways.
    Step 4: Reset the NVRAM
    The NVRAM is another kind of RAM that stores data like the computer volume you had set before you turned it off, or the screen brightness, resolution etc. This memory is saved, unlike with regular RAM. Resetting it isn't harmful to your system, it will just put your screen brightness, volume, etc. to defaults.
    Turn off your Mac, and reboot while holding Command, Option, P, and R, and continue holding them down until you hear the computer restart again.
    I can't really explain why to do this step, I just know it works for some people, and seems to be what unbricked my MacBook Pro. If none of these steps, fixed your Mac, well the situation is looking pretty grim. Try setting up a meeting with a Mac Genius at your local Apple store. However, I know that many other people with these symptoms ended up having a logic board failure. Apple can swap out your logic board for a new one, but the price is pretty hefty, somewhere around $300 I believe.
    Well I wish you luck, I hope this helped you!

  • My ipod touch 4th gen froze! blank white screen and doesn't respond when turned off, or connected to my laptop

    my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • Each time i press the power button i just have a blank white screen, and intermittent sounds/tone. No apple logo, or spinning circle.

    Each time i press the power button i just have a blank white screen, and intermittent sounds/tone. No apple logo, or spinning circle.
    I used to install the rEFIt to boot with win7. When I deleted win7, I didn't uninstall rEFIt. Nothing wrong with it. One day after I watched movie in full screen,I pressed esc to quit. Then I found the touchpad didn't work. I can't turn off air. I just pressed power button for a little while. It rebooted, then my nightmare just began...
    I have tried everything, PRAM, command+R, literally everything. No change.
    But when I plug a CD-ROM with USB, I can only here one BONG, just once, then white screen, Like waiting for something...
    I took it to a service center in China, they told me the CPU had broken. SInce it's one month out of warranty, they wanted to charge me for like $250....
    I really don't think that's CPU's problem. I checked the history, it seems like somebody else also had the problem before.
    Can anyone give me some hints??? Thanks!!!!!! Or I have to take it back to America to check....

    Impossible, there are zero, as in none, zip, nadda viruses for OS X. If you have viruses on it they are for MS Windows and will not affect OS X. I suspect the hard disk has crashed, if you have backup then it's not a big deal to have it changed, just take it into your local Apple Store or AASP for service. If you have not been backing it up you may be in for a painful lesson on why backup is critical.

  • My ipod touch is showing a white screen and is not turning off how do i fix this?

    my ipod touch is showing a white screen and it is not turning off at all. can you help me please !

    First, try to Reset your device:
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

Maybe you are looking for