Sound advice from BT's business partner Lithium

I was curious about who and what is behind our new forums, so popped over to the Lithium site and wandered around a bit. BT seem to have chosen a partner who has a good pedigree in online communities.
A Lithium Guru, one PaulGi, has some great advice for opening up positive dialogue scenarios that can benefit customers and businesses alike:
With those people who have a genuine gripe about a product, the advice is engage them in a dialogue.
To be successful, the community users should feel they can post comments that aren't all positive - opinion is the lifeblood of a community. If users feel they can post without being censored then you're going to get valuable material, and the community will start to self police itself. It's important to note that comments like "I had a terrible experience with this product" should be answered - engage these people "sorry to hear about your experience, can you tell me what the issue was, or how we could have improved it?"
I hope that BT will follow their partner's very sound and perceptive advice, and that these forums will indeed give the opportunity for some deep serious polite debate and sharing of information about any relevant matter, even though the subject might sometimes ruffle feathers.
Pash
Value Added Guest (Inspiring Not Aspiring)
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I wonder what PaulGi would think of my problem:
I was going to start a discussion about General Discussion's perceptive post :
I am beginning to get a little worried by the way the new forum is shaping up. Towards the end of last year, I had begun to get the feeling that many of the "difficulties" that had been encountered in respect of the Phorm Phiasco were now behind us, the Forum Mods were showing a friendlier and more helpful side and by and large the forum was becoming a very useful place.
We now have a new forum, but less than a week in, all that good-will seems to be leaking away at an increasing rate of knots.
Why is that? Well, 2, or maybe 3, examples of privacy and security issues that have all come to a head simultaneously. The reaction to these being raised seems to be at least a partial reversion to the "bad old days". I thought we had moved beyond all this - but sadly not.
My peers believe this is a problem, I think they may be right, I wish to hear the evidence and to discuss it - and if it appears to be compelling, I wish to ask for - no, demand, change. I wish to know how many of my peers here on the forum agree, or disagree with whatever arguments are being raised - which seems to me to be the essence of what this forum purports to be.
Discuss.
But the way this forum is turning out makes me feel like I am treading on eggshells: whatever I start to write I have to delete for fear it could be interpreted by the mods as "calling them out" or at least being critical of them, and I'll get banned, so I'm not going to say anything
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Similar Messages

Synchronization from vendor to business partner is not active?

Hi there
I am busy performing data migration of business partners and vendor accounts and have hit an issue on the last step of linking the uploaded BP to the uploaded Vendor.
On execution of the transaction FLBPC2 (Link Vendor to Business Partner), it issues the error "CVIV_UI015 Synchronization from vendor to business partner is not active" which I believe is a product error because:
1. I have configured BP to a new internal number range (and all other config requirements)
2. I have configured a new Vendor account group with an external number range which is a duplicate of 1. above
3. I have enabled BP to Vendor synchronisation in "Master Data Synchronisation" (from BP to VENDOR).
I have tested my configuration successfully by creating a business partner via transaction BP and extending him to a vendor in a company code perfectly (works like a charm).
My data migration process includes:
- Creating a business partner using BAPI BUSISB990/FSCREATEFROMDATA.
- Creating a vendor using the external number given above using a recording of FK01.
- Linking the two using a recording of transaction FLBPC2 (Link Vendor to Business Partner).
I am not trying to synchonise a business partner from vendor, but to synchronise the vendor via the business partner (which works using transaction BP) when the issue is received.
Any ideas as to why I cannot do the operation manually which works via automation and why the error is not appriate?
Regards
Joe

Good morning,
I had a similar problem and solved by disabling
the integration of the PI / XI of the PPO.
To make sure that the PPO is working properly.
You can check this setting by BUPA_CALL_FU transaction.
Checks if the items are BUPA_OUTBOUND_MAIN and BUPA_OUTBOUND_REL
integration of the disabled for PI / XI, according to the objects you need to be replicated.
If they are uncheck them and rerun your tests.
Use MDS_PPO2 the transaction log to check the copy of BP
to the Vendor.
I hope it helps, Good luck,

PCUI - Cant create Acitivity from a new Business Partner

Hey
I have a question / issue thats really bothering me.
First; let me present my system components:
Portal with BP for CRM 5.0 (SP 1) and CRM 5.0 in backbend.
The issue is that when I am creating a new Person from Accounts of the Account & Products(The role Service Manager). I fill in all the required information, press save, and the new person is created and assign an account ID.
I now press the tab Activity, and beginning to fill inn the information..
After choosing a Transaction Type (Any transaction type), all the entry is closed, and the person I created that is the heading over Activities is goone.
It seems to me that is close the created person, and if i press "Add Entry" again on Acitivites, i can start to fill inn all the fields again, but then its not related to the person i created.
the only way to make this happend, is to:
First create and save the person
Close the iview
Search up the person again
Press Acitivites
Add an activity and save
What i want to do is:
First create and save the person
Press Acitivites
Add an activity and save
Close the iview
But this must be a program error? I found this note (724992), but its related to an older version (4.0).
Can any of you help me out?
Best Regards
Kristoffer Engh

Hey again !
I am on Support Package 06 on BBPCRM.
Do you also use the Business Package CRM Productivity in your system? I can only find it for CRM 4.0.
Best Regards
Kristoffer Engh

Problem in Creating a Business Partner Role

Hi Frns,
I am trying to create a BP Role from CAC->SAP Business Partner->Business Partner->Business partner Roles->Define BP Roles.
I copied BUP003 and given my BP Role name as ZEmp.
When i try to save it, it is giving an error message saying
"NO STANDARD ASSIGNMENT DEFINED FOR BP ROLE CATEGORY BBP003".
I have checked in BBP003 Category in the same.
What could be the problem?
Thanks in Advance
Rohan

Hi Roshan,
You have Created a BP Role,
You must also have assgned the Same to a BP Role Category Check the Settings for BP Role Category Assignment and when Appropriate you shall Assign Std Assignment of BP Role Category to your BP Role by Selecting the Check Box
Referal Notes:
BP Role Category
Attribute of a BP role.
Use
The role category makes it possible for SAP and customer programs to program on the BP role.
Dependencies
The role category depends on a differentiation type.
Any number of BP roles can be assigned to a role category, with one role always acting as the standard role per role category.
It is possible to control the update of a role by assigning a role category to a role.
Hope it Anwers your Queries..
Thanks and Regards,
RK.

DTW : Business Partner without PAN No.

Dear All,
client having lots of customer with having PAN No. When i Data Trasnfer from DTW of Business Partner then its giving me an error :
PAN No. must be provided with the business partner if the subject to withholding Tax Checkbox is selected.
after that i unselect the with holding tax from general settings.
then again i try but its giving me same error.
Please help me regarding for the same.
Thanks
Mohit

Do you want to add these two fields to DTW template ?
After login DTW,Tools---> maintain interface,Select Business Object,oBusinesPartner,
expand tree,ensure udf's fields are in tree,right click business object,select Create template for this structure,
save the template.
Import datas to busines partner master.
Edited by: Jeyakanthan A on Sep 1, 2009 4:48 PM

ROS - External supplier directory -- Conversion of Business partner

Hi ROS gurus,
We are working on a ROS scenario with SRM 5.0 and the backend as the ECC6.0
We send a link to the supplier and the supplier sends us back the details and then the detailed questionaire, he answers.
The supplier is accepted and through transfer it has created a BP in both the SUS and the EBP system.
The SAP doc says that this BP needs to be converted to ur purchasing organization thru Manage organization data.
Manage Organizational Data will be displayed. In register Company Data scroll down to the area Address Data of Business Partner and in field Tax Jurisdictn enter the code: 3306120101
I dont find any with the admin login.
I tried to add manage business partner but no help in SUS.
I am little bit confused how to proceeed from here.
This a BP number in both the EBP and SUS system which I can see from the monitor business partner in EBP system. If I tried to change data there it says that this BP cannot be changed in the EBP system.
Any clues/ thoughts/links of what all the steps involved in bringing the external business partner to SUS.
Best regards,
Sridhar.

Hi,
The conversion can be done from Manager Business Partner --> enter the BP number in the EBP --> Copy as Vendor (in the dropdown) and execute.
After this the vendor has to be added to the purchasing organization.
But I am getting an error while doing this.
Organizational unit 00000000 does not exist; check entries
Message no. BBP_BUPA034
Any thoughts/suggestions/links please.
Thanks in advance.
Best regards,
Sridhar.

Question about purchasing data of business partner in SRM 7.0

When we create vendor in ECC with transaction XK01, we can create pruchasing view and company code view of vendor.
But in SRM 7.0, I have not find any place abount company code and purchasing data about business partner?
Any one could provide some suggestions?
Tanks in advance!

Hi Justin,
As in previously releases, SRM 5.0 f.e., not all business partner data available in ECC is replicated in to the SRM procurement system (this can be enhanced via developments). The business partner structure in SAP SRM is different from the ECC business partner structure. SAP SRM business partner data only uses 1 view which holds all the data a vendor can have (BP function: vendor). There aren't any views/tabs in SRM.
Company code and purchasing data is determined via organisational schema (ppoma_bbp) and a company and purchasing organization have their own business partner master record in SAP SRM as well.
Note: Certain vendor business partner settings/parameters are better to maintain via the web transaction 'maintain business partner'.
Hope this helps.
Kind regards,
Tim
Edited by: T. Schuffelen on Mar 21, 2011 11:45 AM

DMS-Object link to business partner (ISU-Module) required. Plz help.

Hi all,
I require to give an object link from DMS to Business partner of ISU module t code BP.
So checked up in SPRO- Control data- maintain key feilds, & i found that BUT001 is the transparent table which is used here. so i inserted the same in object link for my document type, but there was no screen no defined to it so i gave the screen no as 500, the tab has appeared under the objectlink tab in DIR, but the screen is not appearing, it is blank, also in the business partner Transaction the DIR table is not appearing.
What should i do? is there any other setting required, or the table which i have found is wrong. Plz help.
Regards
Tushar.

Hi,
Have you solved your issue? I want to have the same link. If you have please give me a step by step description.
I saw the screen number for general business partner is 1249, maybe you can use this.
Regards Camilla

Caller identification for business partner inactive.

Hi Guys,
When you receive a call from a business partner with status "inactive" or lock "Central block", system automatically identify business partner using ANI. However business partner is marked like "Inactive" because is a old record and this telephone number possibly is from a new business partner.
How system can only identify business partner active using ANI?
Regards,
Lyda

Thanks,
Can I enhacement this method, but which is the Class?. Or inside a BADI?
Regards,
Lyda

Organizational Units with Business Partner

Hi Experts,
I'm creating my organizational structure on CRM system: on transaction "PPOMA_CRM" I'm creating all the organizations I need. But I 'm facing with a problem: I'm not able to assign them a business partner. I mean: in the transaction "PPOMA_CRM" under the column "Business Partner" I'm not able to insert any business partner.
And on the other hand, if I go on transaction "BP" in order to define a new organization, when I select which is the BP role to use for the creation of the organization, I don't see BUP004.
Do you have any suggestions.
Why I can't see it?
And what I have to do to assign a business partner to an organization?
Full point sif it helps.
Thanks a lot.
Best regards,
Stefano

Hi,
Please find below my answers:-
In a first moment I configured the HR-CRM integration and when I go on transaction PPOMA_CRM in order to display the Organizational Structure I can see, for each Organizational unit downloaded from HR, a business partner ID under the column "business partner". This is the same number ID which allows to identify the same Organizational Unit on transaction BP.
Answer- In Transaction BP you can find the same Org unit business prtner created in PPOMA_CRM.
Suppose you have created BP_Org in PPOMA_CRM which has got generated with certain BP number.But this will not reflect in transaction BP. All the Business Partners created under BP_Org will be getting reflected.
Now I deactivated the HR-CRM integration and when I create a new Organizational Unit on PPOMA_CRM I'm not able to fill the column "Business Partner".
Ans- If you have not maintained in HR-CRM Integration there will be no number range.
If I insert the Organizationa Unit ID (displayed on PPOMA_CRM) in transaction BP I don't get any results.
Ans- While searching in BP , first you donu2019t have option of searching BP with Org Unit ID but you will find number instead. But as I told you earlier this will search the Business Partner under your Root Organization in our case it is BP_Org. You cant search for BP_Org in Tx-BP
I need to assign a business partner to my organizational unit for escalation purposes since the escalation is succesfully only for the organizational units with that business partner ID, i.e. all the organizational units downloaded from HR.
So at the moment the escalation process doesn't work for the organizational units just created only on CRM standalone system.
I think it is possible to make it work also for these organizations, but I don't know how!
Ans- You will have to maintain as below-
Customer Relationship ManagementMaster DataBusiness PartnerIntegration Business Partner-Organization Management Set Up Integration with Organizational Management
HRALX- OBPON =ON
HRALX- ONUMB
HRALX-OSUBG
HRALX-HRAC=
Regds...
Arup

How to Create Approval for New Business Partner Master Data

Hello Experts,
Is it possible for creation of an approval query such that while creation of New Business Partner:
if
a user forgets to add data in a field say TIN No. which is present in Tax Information,
then
the Business Partner Creation is withheld and sent for approval .
Can someone please help me with creation of such an approval procedure ?
Thanks and Regards,
Manish Saluja

Hello Manish...
Sorry to say there is no way to create an approval template on master data (BP, item, etc). However, we once had a similar problem and used the Alert Management to catch critical information that was missing during the creation process. Everyone had to enter a credit limit with no exceptions. I do not have the exact SQL in front of me, but it went something like this...
Very simple...
SELECT
T0.CardCode,
T0.CardName,
T0.CreditLine
FROM OCRD T0
WHERE
T0.CreditLine IS NULL
Then we set an Alert Message to go off every minute and sent it to the Accounting Department. Although it did not STOP them from adding the Business Partner, it sure did give someone the heads up to call the person who created it after looking at the Change Log. Sort of a compromise...maybe that helps you???
Take care - Zal

ERP plant number for SRM business partner

Hello,
how is it possible to replicate plants from ERP to SRM by using an external number range?
Example: Plant 0100 in ERP should be Business Partner 0100 in SRM
We have the issue that the replicated plants get new IDs from the internal business partner number range.
In Customizing we defined a corresponding number range set to external. A new grouping is set up linked to the number range object.
Thanks for help
Regards Trevor

Hi everybody,
I closed this thread. In SAP SRM 7.0 there is no possibility to take over the plant numbers from ERP as Business Partner numbers. This would be an approvement for future EHPs of SRM.
We solved our issue by showing also the ERP Plant number in the Shopping Cart from Table BBP_LOCMAP. But this is an enhancement.
Regards
Trevor

Possibility of grouping open items per business partner during FPY1

Hello all,
In my test case, I have a business partner that is connected to two contract accounts.
On each connection I have two open items, so four in total.
When executing the payment program (FPY1), I would like to group the open items per business partner into 1 payment that goes to the bank.
Can you tell me whether this is possible and, if so, how to implement it?
Thanks in advance!

Hi,
If I've got you right, there are several open items posted on different Contract Accounts. Let's assume a simple case. There are two Contract Account Relationships to one and the same Business Partner:
CA1-BP1 and CA2-BP1. BP1 is the holder of CA1 and CA2. In parallel BP1 is the only premium payer. There is no further Business Partner involved.
Additionally there are two Insurance Objects with relationships - each - to one and the same Business Partner: IO1-BP1 and IO2-BP1.
The first Insurance-Object-Relationship IO1-BP1 is assigned to CA1, and the second Insurance-Object-Relationship IO2-BP1 is assigned to CA2.
In FS-CD standard it's possible to group and summarize several open items on Business Partner level within a Payment Run (FPY1) cross different Contract Accounts. Therefore follwoing master data is required:
IO1-BP1: “IO: Settings Active for Contract Account” is set active
IO2-BP1: “IO: Settings Active for Contract Account” is set active
Master data in CA1-BP1
Incoming Payment Method "1" (example for Direct Debit)
Bank Details ID for Incoming Payment Method "0001" (example for 1st Bank Account of BP1)
Master data in CA2-BP1
Paid By [in 'Payment Data (General)']: "CA1" (means the number of Contract Account CA1, as Contract account used for payment transactions)
The challange is to populate initially or change these attributes from an external system properly, for instance from a Policy Management system, a Claims Management system, or an Incentive & Commission Management system. In many cases they have neither an understanding of the concept "Contract Account", nor capabilities to adjust or maintain FS-CD master data. Thus, it could be efficient to build specific UIs dedicated to such scenarios - intended to set the attributes properly.
If, and only if a payment aggregation, consoldiation or summarization is required regularly cross different Contract Accounts <without using FS-CD transfer postings and without using FS-CD Broker Collection>, it can be wise to create a dedicated Contract Account with relationship to the Payer (or Payee) as the relevant Business Partner for incoming or outgoing payments - initiated by the insurer.
It's a special ContractAccount-BusinessPartner-Relationship CAx-BPy that just holds the payment method and bank details ID as master data. This Business Partner is acting as Payer in Payment Transactions. If, and only if this Business Partner "BPy" differs from the relevant Business Partner "BP1" that is linked to the Contract Account, and is also the relevant Partner within the posted open items, than Partner "BPy" is the alternative business partner to the contract partner; used for clearing and paying the items of the contract account. Overall that's a powerful workaround for payment aggregation, consoldiation or summarization cross different Contract Account, even the Business Partner "BPy" is a different one. Under this precondition one has to feed the two fields
Payer [in 'Payment Data (General)'] with BPy
Paid By [in 'Payment Data (General)'] with CAx
In addition: within all subordinated InsuranceObject-BusinessPartner-Relationship master data the flag “IO: Settings Active for Contract Account” has to be set active. Therefore the InsuranceObject-BusinessPartner-Relationship master data doesn't control payments anymore, but the ContractAccount-BusinessPartner-Relationship master data.
Please test and let me know.
Best regards,
Jochem

Business Partner with Classification not replicated from CRM to ECC

Dear CRM gurus,
We have a problem with the replication of Business Partner from CRM to the ECC system. Here's the story:
When we create a Business Partner (General) in CRM, it gets replicated to ECC. But when we create a Sold-to-Party Business Partner with Classification Customer, it does not get replicated to ECC. Can anyone of you advice to me what could be the possible error in the configuration? I have already make the neccessary mapping in tcode PIDE.
In ECC system, do we have to maintain the same number range value for SD customer AND also for Business Partner?
Desperately need help! Points will be generously rewarded.

Hi guys,
most likely your field settings on the ECC side for the different BP role will be different. I assume you will have a mandatory field for the sold-to party role in ECC that yo don't provide during the replication. If you check the BDOC errors in txn SMW01 it will give you an error "fill in all required fields".
One standard stumbling block is the field "language key" under communication data....
I hope that's what is causing the problem
cheers
Jens

Business partner change Valid From Date field

How can I change the Valid From Date field in tables:
BUT000
BUT020
BUT0BK
BUT100
Currently the of date of creation of the business partner is in this tables' Valid From field.
In transaction BP the Address of the Business Partner is valid from 01.01.1990 but still I get a warning that the business partner is not valid for date 01.11.2011.

Sounds like the problem is the valid to date. What is that date set to?

Sound advice from BT's business partner Lithium

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