Sound Blaster Arena Gaming Headset: Microphone not working. Please help.
I am using Vista. I have used Creative Software AutoUpdate and all my drivers are up to date.
So I had the set for about month before tonight I plugged the detachable microphone into it. Its as if it doesn't exist. When I go to sound/recording It shows: Headset/SB Arena Headset/Working. It is set as default. But it doesn't specifically say microphone. Just the headset stuff. The line volume is at 00. But when I talk into it... Nothing.
A look at the Arena FAQs turned up this:
"Are there any indications that the microphone is working?
You should see an orange circle light at the Inline controls. If this orange light blinks, it indicates that the microphone is switched off."
Google searched for Inline controls and I'm still not sure what they are. I've never used a gaming headset before so the trick to this could be overly simple and I'm just not seeing it. Its really starting to tick me off though. Did I just get a brick set and now its to late to return?
I even tried uninstalling my mobo audio drivers. That didn't do anything. Tried using windows audio recorder. Nothing.
Please help me.
Hi,
Please download & reinstall this driver and see if helps. If it is still not working, please write to our Customer Support for further assistance.
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Sound Blaster Arena Gaming Headset Microphone Issue
I have a problem with my SB Arena Gaming Headset, but for the life of me have been unable to contact Creative Support about it. I tried to create an RMA on Creative's support site, but the site told me that the product serial # was unrecognized or active. I had previously registered the headset on Creative's website. When I try to send Creative Support an e-mail via the website, the connection times out, stating that the server at 203.2.42.97 is taking too long to respond. Very frustrating. The boom microphone on the headset isn't working properly. In order for anyone to actually hear me, I need to hold the microphone so close to my mouth that it is brushing my lips. If I leave it at its default location, then nobody can hear a word that I'm saying. If I put it where they can hear me, it is so muffled that I'm unintelligible. Has anyone else experienced this (either the mic issue or the support issue)? I would love to get in touch with Creative, as the warranty ends in less than a month.
Hi,
Sorry about that, please use this link to write to our Customer Support. Please let us know if the connection still getting times out. -
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