Sound Blaster Audigy 4 pro optical In probl

Hello, I recently purchase a audigy 4 pro, My current setup is 3 wires(green, black, orange) going from my Logitech X-530 5. speakers to the audigy 4 sound card, from there, the AD_Link and Ad_Link2(firewire) going to the Audigy's External I/O, now when i Plug in any toslink cable from the *Optical In* port to my game system(xbox, xbox 360, dvd player, ps2), there is no sound. but when i use the standard A/v cable(red/white) and plug it into the back of the external I/O(Line IN 3), the sound works. Everything else also seems to be working fine. any idea what could be the problem? also note, that i'm kinda new at this, so sorry if i dont fully understand your reply.

What seems to be a problem is the I/O box is powered on, but not connecting to the card. The power light is on, but the volume knob isn't doing anything and the extra inputs aren't recognized. I didn't touch any of the cables, and they're all secure so I have no idea what's going on.

Similar Messages

Audigy 4 Pro Optical In Probl

Hey everyone,
I've had an Audigy 4 Pro for about a year now and it's an amazing piece of hardware, but I seem to be having some kind of problem.
I recently had an HD cable box put in my room and I want to connect the optical out port on the cable box to the optical in port on the Audigy 4 I/O box. I made the connections and the optical cable is lit and sending a signal, but I'm not getting any sound out of my speakers. I went into the volume mixer and turned on "S/PDIF-In"?and still nothing. Are there any other settings I need to check? I checked some of the other inputs on the I/O box and they seem to work so I don't understand why this one won't. Thanks in advance for any help you can give me.

What seems to be a problem is the I/O box is powered on, but not connecting to the card. The power light is on, but the volume knob isn't doing anything and the extra inputs aren't recognized. I didn't touch any of the cables, and they're all secure so I have no idea what's going on.

Sound Blaster Audigy 4 Pro & Sound Blaster ZS Video Edi

Im from New York city, and im looking every were to find Audigy 4 Pro & Audigy ZS Video Editor and i cant seem to find it any were any one from new york knows which shop has it and is selling it, and my friend from Ireland, was emailing me about the ZS Video Editor and he wants me to get him one would it work if i sent him that over to Ireland can some one help me! its driving me crazy i cant find those two.

you aren't the only one....
recently did an upgrade to my system and wanted to get a little more heavily into video editing/capture, did the homework and comparisons and settled on the audigy ZS video editor as i was very impressed with everything i saw on creatives canadian site, so i told my puter guy to get me a price and availibility on one
GUESS WHAT, he contacted creative directly and they told him that they had not yet released it and had no idea when they would..didn. teven have a ballpark price!!!
makes you wonder why they post it on their site, list all the features except price and where you can get one!
when they don't even know if or when it will be released in north america...
unfortunately for them, i bought from their competitors...
sorry, i don't mean to be so negati've, just didn't want to see someone spend a lot of time looking for something that may not be there

Sound Blaster Audigy Plantium Pro prob

my ext dri've was working fine this morning then after i formatted my computer a bit later its unpowered for some reason and yes, i checked all cables they r connected correctly just like when it worked but now its still unpowered, the green light is not onanyone has any idea what causing this?

You might just check to see if the card is seated correctly in the PCI slot. I assume the card still works without the external box?

Creative Sound Blaster Audigy ZS And Vista Driver installation prob

HI!
I encounter Installation problems with that file:
Creative Sound Blaster Audigy Value/SE/LS and Sound Blaster Li've! 24-bit XP and Windows Vista Pack .04.0077
I Use Vista 64Bit Ultimate and when I try to install this package I have an error message after my language selection. Is there a known issue for this
Thanks!
Julien

estebandit wrote:
Is there a known issue for this
Yes it is called trying to install the wrong driver for your card. Will work much better if you try installing the correct one,
SBAX_PCDRV_LB_2_8_000.exe
Also helps if you click on the "Show Details" link on the download page, then you would see that the one you tried to install doesn't support your card,
Requirements:
Microsoft Windows Vista 64-bit, Windows Vista 32-bit, Windows XP Professional x64 Edition, Windows XP Service Pack 2, Windows XP Media Center Edition 2005 or Windows XP Media Center Edition 2004
Sound Blaster Audigy Value/SE/LS, or Sound Blaster Li've! 24-bit audio devices
whereas the correct driver shows the following,
This download supports the following audio devices only:
Creative Sound Blaster Audigy including Platinum and Platinum eX series
Creative Sound Blaster Audigy 2 including Platinum, Platinum eX, and Value series
Creative Sound Blaster Audigy 2 ZS including Platinum and Platinum Pro series
Creative Sound Blaster Audigy 4 Pro and Sound Blaster Audigy 4
Creative Sound Blaster Audigy 2 ZS Notebook PCMCIA

SOUND BLASTER AUDIGY SE AND VISTA DRIVERS WITH FULL FUNCTIONALITY- WOOOOO

(ONLY DRAWBACK IS THAT YOULL HAVE TO FIND ANOTHER MEDIA PLAYER BESIDES WINDOWS MEDIA PLAYER FOR YOUR SAVED AUDIO FILES: I WENT WITH WINAMP)
CONTINUE ON-
Download RAR file with ISO inside and install if you don't have the installation CD
installation cd with EQ download: http://files.filefront.com//;689430;;/
If you do or after you finish downloading goto step A.
A) Take your Creative Driver/Install CD, copy it to your hard dri've.
B) Goto Setup.exe right click, goto properties, goto the Compatibility tab.
C) Set it for Windows XP SP2.
D) Run install the Creative Audigy and if you need MediaSource *WMP Will pop and hiss while multitasking I reccomend MediaSource as it does not although the "Sources" is glitchy.
E) Restart when told to
F) Part ) Right click on the speaker icon by the clock, click Audio Devices... Right Click on Playback Control, goto properties click Configuration Set it to Stereo hit apply.
F) Part 2) Goto Speaker Settings, Set the configuration to 5./7. depending on what you need, then make sure Sync with Control Panel is UNCHECKED I found that is the critical element! Enjoy your multichannel!
G) Part ) Right click on the speaker icon by the clock, click Audio Devices... Right Click on Playback Control, goto properties click Configuration Set it to Stereo hit apply.
G) Part 2) Goto Speaker Settings, Set the configuration to 5./7. depending on what you need, then make sure Sync with Control Panel is UNCHECKED I found that is the critical element! Enjoy your multichannel!Message Edited by jeepbme on 03-08-200708:49 PM
Message Edited by jeepbme on 03-08-200708:50 PM

estebandit wrote:
Is there a known issue for this
Yes it is called trying to install the wrong driver for your card. Will work much better if you try installing the correct one,
SBAX_PCDRV_LB_2_8_000.exe
Also helps if you click on the "Show Details" link on the download page, then you would see that the one you tried to install doesn't support your card,
Requirements:
Microsoft Windows Vista 64-bit, Windows Vista 32-bit, Windows XP Professional x64 Edition, Windows XP Service Pack 2, Windows XP Media Center Edition 2005 or Windows XP Media Center Edition 2004
Sound Blaster Audigy Value/SE/LS, or Sound Blaster Li've! 24-bit audio devices
whereas the correct driver shows the following,
This download supports the following audio devices only:
Creative Sound Blaster Audigy including Platinum and Platinum eX series
Creative Sound Blaster Audigy 2 including Platinum, Platinum eX, and Value series
Creative Sound Blaster Audigy 2 ZS including Platinum and Platinum Pro series
Creative Sound Blaster Audigy 4 Pro and Sound Blaster Audigy 4
Creative Sound Blaster Audigy 2 ZS Notebook PCMCIA

Sound Blaster Audigy 2 ZS Platinum Pro Ad_link Cable

Hi,? I have the Sound Blaster Audigy 2 ZS Platinum Pro and my Ad_Link cable has been damaged. I have contacted every on line auction house and everyone in and out of the United States and no one has this cable available. What I am looking for now is one of 2 things;? the specs of this cable (which is not listed in any of the documentation that came with the product, nor is it on the web-site, nor does Customer Support seem to have this information), or a comparable cable that will work in it's place.
Thanks for any help that anyone can offer.
A very frustrated,
Jody

Hi Joko,
Please check your private message.

Sound Blaster Audigy 2 ZS Probl

Alright, so here's the scoop on my problem. I have a pre-built computer, an e-machines T4892 that I have been upgrading on my own. I added a Radeon 9800 PRO graphics card and that works just fine. Today for a late birthday present I got the Sound Blaster Audigy 2 ZS Sound Card I asked for. Before installing it I had the integrated audio of Realtek AC'97 Audio. I believe I removed those drivers but I'm not quite certain, I want to Add/Remove Programs and removed Realtek AC'97 Audio and it's now gone. Yet when I go into C:\Drivers\Audio the Realtek Icons are still there plus the Installation icon. So when I started up my computer after I put the card in, I bought this card from www.newegg.com by the way, the things in the bottom right hand corner that tell you you have new hardware popped up and all of that, it asked me to install from a specific location such as the installation cd or an advanced location, I clicked specific location because I put in the CD. It said it could not find it. So I just shrugged and went double clicked on the icon for the D: dri've and the autorun started. I installed the drivers and the Music player I forget the name. Everything was good, so I restarted my computer. When I log into my account (this is a shared computer) everything starts up fine except about 5 seconds later I look at my taskbar and Audigy.exe pops up and all of a sudden my computer restarts. I continued to log into my account and this kept on happening. So when I logged in for the last time I quickly did CTRL+ALT+DEL and went to processes, endeded audigy.exe and I was able to keep my computer on, this is currently how I am running. So I decided the audio driver was probably out of date so I went and downloaded the new drivers and restarted my computer. When I logged into my account, there's usually a windows sound that plays, that did not play, and 5 seconds later the computer restarted again. Plus when it restarted in the bottom right hand corner a little box would come up saying a Multimedia Audio Controller has been detected and it would come up and say Install the Software automatically (Recommended) and Install from a list or specific location (Advanced), before it would restart. So now I'm stuck with the problem of my computer restarting if I don't quickly end audigy.exe and I have no sound. If you could help me that would be great.

I've been fiddling around in the Device Manager and it has Other Devices and under it is Multimedia Audio Controller, I can choose to either reinstall the driver udate the driver, disable it, or uninstall it. Here's what comes up on properties
This device is not configured correctly. (Code )
To reinstall the drivers for this device, click Reinstall Driver.
Help would be appreciated here. I'm a big gamer and would like to have this up and running before our first CAL Match.

Sound Blaster Audigy 2 ZS Platinum Pro Prob

Recently I've purchased the Creative Power Pack Pro 7., it included the <SPAN class=textbluebold>Creative GigaWorks 7. S750
<SPAN class=textbluebold>speakers, and <SPAN class=textbluebold>Sound Blaster Audigy 2 ZS Platinum Pro soundcard. I've installed my Sound Blaster Audigy 2 ZS Platinum Pro card and setup my Sound Blaster GigaWorks S750 speakers but so far after many attempts haven't gotten them to work. I've tried all updates off the Creative site and gone through the cards settings. For some reason in the speaker settings it only lists Headphones, 2., 4. and 5. speaker settings, leaving out 7.. I've checked all plugins and hookups, and am stuck for now. I have a brand new Sony Vaio computer, so i know that my computer is not the problem. I read through all the forms and I was only able to find one other question like mine, one person answered saying that the <SPAN class=textbluebold>Sound Blaster Audigy 2 ZS Platinum Pro is not compatible with 7. speakers. I have no clue why Creative would sell the Audigy 2 ZS Platinum Pro and GigaWorks S750 7. speakers if they are not compatible with each other. Someone please help me. Thanks.

Hi Joko,
Please check your private message.

Microphone Issue - Sound Blaster Audigy 2 ZS Platinum Pro Audio C

Hey there, sorry to post but I've got a little issue which I'm sure is me being stupid but its racking my head so here it comes. I have recently started using talk programs such as vent, skype blah blah to speak to people back home and since moving abroad I have found that now I need the mic to contact these people (which it used to fine before I arri'ved on foreign soil). On clicking on volume control and advance or properties I have nothing in recording for mic and this is where im lost. If I enable the mic on any of the programs people are hearing whatever happens to be coming out of the computer speaks such as games or a movie etc. i've just tried a full removal and reinstallation of the sound drivers for the model in my comp (Sound Blaster Audigy 2 ZS Platinum Pro Audio Card).
All my mates are saying surely you cant lose mic from the volume control but yet its gone and I have no idea how to reactivate it. People seemt o think the card is buggered but it seems fine with everything else I fire out.
Any help on how stupid I'm being would be great.
Thanks in advance.

Hi Joko,
Please check your private message.

Sound blaster Audigy LS install probl

HI, I just bought a sound blaster Audigy LS, and after installing the card Windows finds the new hardware,but when I put in INSTALLATION CD I get "setup could not detect any sound blaster audio card on your system" I`ve disabled all onboard sound and old drivers,and tried ALL pci slots now as well. Im very sure the card is fitted correctly, the model no is: SB030. any advice would be very helpful. Thanks alot ` WILLEEEE `

All,
In order to give any helpful suggestions to these kinds of problems we will need a couple of extra bits of information:
) Steps already taken to resolve problem
2) System Specs including processor and chipset
3) Model Number of the sound card
4) Operating system and service pack
Willeeee provided most of this, however he has also done all of the steps I would suggest without knowing #2 and #4. In all of these cases it is worth trying to install the latest drivers from our website. I know that the original Audigy can be installed using only the drivers found on the webpage and I would suggest trying that first. Also make sure that you have tried different PCI slots in your system.
Jeremy

Sound Blaster Audigy software CD probl

For a few years now, I have been running the old Sound Blaster audigy card, and have never needed to upgrade as it's such a good card and it does everything it's required. The problem comes in the form of the original software CD distributed with the card. (I've already read the faq and have already found a solution) The software CD is very terrible, in the great many years I have had to reinstall my system for various reasons, the part where I install my audigy card software is by far the most tedious, and completely unpredictable.
When I say tedious, the installation takes forever, even if you set the most minimum of installation requirements. On top of that, if the program in itself loses focus, it halts the installation, so no playing Freecell in the background to pass the time. Otherwise, the installation generally halts at around the 97% mark and says "updating drivers..." I've left this one night and gone to bed and it's still been at 97% over 0 hours. This one really gets me, there's no error message. So the only way around this is to ctrl-alt-del, and uninstall, and then restart.
On the other hand, as I recently found out, installing of the playcenter that comes with the CD, often stalls the installation completely. During the install playcenter wants to know which media formats to assosiate. The problem is, it brings that screen up behind all the windows, and the only way you know it's done that is by clicking "show desktop". It's not possible to bring it to the foreground, so basically the installation has to be killed.
But then I get to the unpredictable part, half the time the installation isn't complete, and if you open up the surround mixer, most of the information is missing, no speaker settings or EAX.
So for a long time I looked for a remedy to this problem, often downloading the Webupdates didn't seem to always work, they too had their similar problems. And only now have I finally come up with the answer, the new OpenAL beta drivers. Completely different installation program, and works perfectly. To think an installation of the size of around 20mb has fixed such a long problem, thankyou Creative I can now chuck out this completely useless CD and replace it with the quick and very easy OpenAL beta. I thought it was supposed to be the beta products that were more buggy.
Anyone else noticed these style problems?

I've been fiddling around in the Device Manager and it has Other Devices and under it is Multimedia Audio Controller, I can choose to either reinstall the driver udate the driver, disable it, or uninstall it. Here's what comes up on properties
This device is not configured correctly. (Code )
To reinstall the drivers for this device, click Reinstall Driver.
Help would be appreciated here. I'm a big gamer and would like to have this up and running before our first CAL Match.

Sound Blaster Audigy Platinum BIG Proble

I have sound blaster audigy platinum and in few weeks I have got this strange problem that I?ve hadn't before. If I use old drivers for it, windows gives me blue screen with "bad pool caller" very often when I play or just listen music. With new drivers it gives me "driver irql not less or equal". At the same time in linux it works fine. In windows I've checked viruses etc. reinstalled windows many times, used memtest and so on. Finally 2 days ago I took my Sound blaster off my computer and ever since I haven't got any problems. So it obviously is the problem. But I just don't know what to do anymore to get it work? Now I use the sound card that comes integrated with my motherboard but it's not as good. Btw I don't use integrated sound card same time with sound blaster. Please Help!

Hate29,
You might find something useful here.

Capturing laserdisc AC3 signal with Sound Blaster Audigy 2 ZS Platinum

I'm considering converting my laserdisc collection over to DVD.
As far as PC hadware is concerned, I have the ATI All-In-Wonder 9800 Pro and the Sound Blaster Audigy 2 ZS Platinum Pro.
My system in a 3.2G P4 on a Intel D875PBZ board w/ 2Gig of memory. Connected are 3 dri'ves, (2) 250G SATA dri'ves and () old 250G IDE dri've that I keep archi'ves on.
The laserdisc player has the following:
AC-3 Bit Stream / PCM Optical Output AC-3 Bit Stream / PCM Coaxial Output PCM Coaxial Output
I was planning to use the optical input of the soundcard but was unsure what to use to capture the digital stream to capture the entire surround channel info. Normally audio is captured as an uncompressed WAV and then converted to AC3 which to me is a wasted step since it's only going to wind up as AC3 again
I've used Virtual dub in the past to capture TV broadcasts, but I seem to be at a loss on this current venture. Any assistance will be great

Alright, let me just double check...
As long as the output from my laserdisc is 48K then things should work fine and I should receive the entire unadulterated stream, no data padding or modification. If it's not 48k then it won't. This is as long as I save it as 2. PCM audio stream
The audiobitrate for AC3 should be at 384k, and this will be preserved using the above method?
From what I'm reading, this unprocessed stream should sound like white noise. Once processed by cooledit , Soundforge or besweet I should have the DD 5. soundtrack intact and not a 2 channel AC stream?
Sorry if I am rephrasing things but I just want to be absolutly certain when I start this project .
Message Edited by madmax66 on -6-2004 02:40 AM

Sound blaster Audigy 2zs platinum setup with creative inspire 5.1 digital 5

what should the setup be for the sound blaster Audigy 2zs platinum and the reati've inspire 5. digital 5500 because with the decoder in i only get center fl fr on games. i dont get sound from the rear speakers.but when i take the decoder out and just plug the 3 leads straight into the back of my sound card i get 5. any help plz.i done a thx sound test with the decoder in it does fl i can hear it but i can hear the center as well
and no sound comes out on the 2 rear speakers when doing the test.but when puting the 3 cables straight into the back of the sound card i runed the test and i could hear all the speakers fine even the rear speakers any help plz is this ment 2 happen or do i have to change some settings thanks for any help plz help me thanks.

I Have had a problem for ages. I have the Audigy 2 ZS Platinum and Inspire 5. digital 5500.
I have copied the advice I received/didnt recieve from creative.
Best of luck
Dear Martin
Thanks for your reply
I am sorry for the problem you are facing.
To achieve outputs from all the speaker during speaker test, you will need to have an analog connection, or digital DIN connection.
That will be possible if you connect the three line out jacks on your soundcard, to the three audio input (analog jacks->green,black,orange) on your speaker, if it has this connection. Or, you may connect them using Digital DIN, if they have this connection.
If you are using digital connection (coaxial, optical), there will be no way to achieve sound output from all the speakers during 5. speaker test, as they carry stereo signal.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe:
Original Message Follows:
Hi
I understand you must be busy, so no problem.
No I do not hear EAX when in Pro-logic mode. I only hear (depending on the game in question)
Half life two: front left-right and centre. NO rears
Fear: Front, left, right, & centre. No rears
Farcry Front left, right & centre. No Rears
When I run your speaker test HISSSSS, No Rears, no front left or right
Beats me?
Regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 24 January 2006 5:44
To: Martin
Dear Martin
I apologize for the delay on the answer.
If you select Dolby Prologic mode on the decoder, are you able to listen
the game audio, with EAX, in all of the speakers?
Regarding to the optional bay dri've, you can purchase it from ou
Best Regards
(Mod Note: Name Removed)
Original Message Follows:
Hello
Your email was helpful, unfortunately, not for my unit, you see I would
have
connected the Jack leads in by now if the inspire had Jack lead inputs
as
you describe
Please don't think I am being sarcastic, but from reading the
correspondence
below it would seem as if your department is having difficulty
understanding
my problem.
Also it would seem your department doesn't have the necessary technical
information on your very own product, so to help with your dilemma I
have
taken photos of the input/outputs on the Inspire unit.
You will clearly see the inspire has no inputs other than Coaxial and
Optic.
This leaves me back to my last post. I think the solution would be for
me to
purchase the correct processor, which would have come with the original
sound card had I not been a little tight on the money front.
I have attached a photo of the sound card with the processor, I would
love
to buy this processor but find myself unable to locate this product on
your
web site. Would you possibly be able to send me the correct link to this
item so I can buy this Processor Please?
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 8 January 2006 0:3
To: Martin
Subject: RE: CLE -
Dear Martin
Thanks for your reply
Your soundcard is Audigy 2 ZS
Your speaker is Creative Inspire 5. Digital 5500
You will need to have a 3:3 cable(with the color green, black, orange)
to connect your soundcard to your speaker, to achieve the 5. effects
with games.
Below is the connection:
- Connect line out jack of Audigy 2 ZS
to 'Front' of Creative Inspire 5. Digital 5500 using the green color
connection
- Connect line out 2 jack of Audigy 2 ZS
to 'Rear' of Creative Inspire 5. Digital 5500 using the black color
connection
- Connect line out 3 jack of Audigy 2 ZS
to 'Center/Subwoofer' of Creative Inspire 5. Digital 5500 using the
orange color connection
Once you have done the correct connection, play the game DOOM3.
Ensure you have selected either the EAX or surround option in the game
settings.
Does it work?
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe
Original Message Follows:
You have lost me. Your sound card clearly states that I can have EAX
surround decoding from the sound card I have purchased.
All of the games on your web site claim to give me an environmental
effect
that will blow my mind, hence EAX.
All I have done wrong is NOT buying your decoder that comes with the
sound
card. My mistake.
All I want to do is re-address this issue and buy the correct
decoder/processor.
Can you point me to the correct link on your web site so I can buy the
correct decoder/processor?
As for the PCM out of the above cables, this foxes me as my other
equipment
only use Optical cabling on my Lexicon processor and from that I have DD
7., DTS 7. and meridian 5. lossless.
My issue is more to do with NO EAX from the rear and centre channels
while
in-game.
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 6 January 2006 09:3
To: Martin
Subject: RE: CLE - Technical Support Request (KMM887805I6636L0KM)
Dear Martin
Thanks for your reply
All commercial digital connection eg. optical or coaxial cable will only
carry PCM stereo signal. If you want to output the signal to a surround
5. with extra EAX environment effects, it will not be possible at all
since it is only restricted to stereo channel signal.
As per current industry limitations, we are bound to follow the standard
one-signal output for all our SPDIF and Optical output jacks. This is
something that is currently shared by all vendors for all products.
Please note that all games are not dolby digital, even they are , it
will require certain motherboard to encode it to dolby digital signal,
which our soundcard does not support.
You can only use analog connections to gain true 5. surround for
gaming..
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe
Original Message Follows:
Hi Joong
I don't fully understand your email, but I do get the gist of what
you're
saying and understand I need to connect the analogue cable to fully
appreciate the sound in EAX.
Would you be able to tell me what product I could buy from your
catalogue
which would marry up with the sound card I have, as I understand now
that
the Inspire 5. will not do the job.
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 6 January 2006 04:00
To: Martin
Subject: RE: CLE - Technical Support Request (KMM8875697I6636L0KM)
Dear Martin
Thank you for the reply.
Computer games written with support for 3D audio do not require a Dolby
Digital Interacti've Content Encoder (DICE) to output multichannel sound,
with no exceptions. Sound devices that support the real time encoder
technology from Dolby will simply receive the multichannel wave file
output and encode it in real time to a somewhat modified Dolby Digital
bitstream. Creative does not support the Dolby Digital Interacti've
Content Encoder on any of its sound cards.
The only difference between a Sound Blaster card and an audio card that
has a real time encoder, is that you can make a one-wire, digital
connection from your audio card to your home theater receiver and enjoy
discrete multichannel sound from the game. However there will be a
continuous, slight delay, known as "latency", as the encoder is creating
and transmitting the bitstream, and of course the compression scheme
being used is "lossy" (i.e. not bit-accurate).
If you want to enjoy 3D audio in 3D enabled PC games in multichannel
surround sound with a Sound Blaster card, it is recommended that you
connect the analog outputs of the sound card directly to the analog
inputs of the receiver. This will require 3 cables for 5. surround
sound, one for front right and left, one for rear left and right, and
another one for front center and subwoofer. Though it requires more
cables than a real time encoder system, it will not have any latency
issues. When connecting PC audio to a home theater receiver, Creative's
latest sound cards such as Sound Blaster Audigy, Sound Blaster Audigy 2
are likely to provide higher quality audio than any Dolby Digital real
time encode system available for the PC today.
Please retain all the previous correspondence when replying to this
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Please do not use this link to submit technical queries
Original Message Follows:
Hi
One particular game which has "in-game" DD is Farcry; I used this as my
benchmark disc for DD and to push my Nvidia 7800 GTX GPU's (I have tried
it
on friend's machines and they get the full surround effect so I Know
this
version is ok. I also have ALL of the game patches & updates.
I would like to point out that while playing Doom 3, Half Life 2,Fear,
Colin
McRae rally 04,FIFA 2004,Meddle of honour pacific assault, Rome, Shadow
ops, All these games have EAX HD, which is enabled within the options
menu
"in-game", But I do not get ANY use out of the rear's and I might as
well
listen in stereo.
No, inspire 5500 does not automatically switch while "in-game" when DD
is present as you would expect, but does if it was a Movie, which makes
me
think the DD stream isn't getting to the processor.
I originally thought I could put all this to rest if I could buy the
control
panel that would have come with the Sound card if I had not tried to
save
money, but every time I search your accessories site I get completely
lost,
it really isn't user friendly, the sub-menus are very time consuming and
point you in the wrong direction because they are not categorised as Joe
public would understand
I downloaded your TEST Movies and creative demo player utility, ran it
but
still no EAX HD or DD if that were present.
I want to put this card and Processor into my boys computer (which is
the
same Spec as mine and I will update to the FX series, but I am unwilling
if
I cannot find a logical reason why this set-up cannot work first.
Would it have anything to do with the pins on the Digital out on the
sound
card plug, the one I bought and was attached to the last email? Only
sending
certain channels down to the processor?
Regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 5 January 2006 08:09
To: Martin
Subject: RE: CLE - Technical Support Request (KMM8868993I6636L0KM)
Dear Martin
Thanks for your reply
Your speakers are fine as you mentioned that there is sound from all the
speakers when you are playing movie.
May i know what game are you playing when there are no sound from the
rear speakers?
Have you done the appropriate settings in the game to achieve the 5.
sound?
Is there any game patches that you will need to update?
Does the Dolby Digital LED light up when you are playing the game?
Please retain all the previous correspondence when replying to this
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Servic
Original Message Follows:
Hi
I am sorry; I should have said the Inspire 5. was model number digital
5500
S/N SW330030026.
The inspire has these connection on the back of the processor
>From top/back of unit
Audio Outputs
Front
Rear
Centre/subwoofer
Audio inputs
Audio line in
Coaxial
Optical
DIN
The Din to a remotely located Subwoofer which has the speaker leads
inputting into it. Plus power.
Attached is the creative view of the controls menu and I have attached
the
invoice I was sent, it shows the lead I was told to fit.
As I said, I can now hear DD5. while within a movie from ALL speakers
BUT
no sound from rears during IN GAME DD5.
I do not use this PC for films only games.
Regards
Martin
If you are having a digital connection, it is normal for only get only
front left/right is you use the speaker test option.
http://us.creative.com/support/kb/article.asp?l=3&sid=4858
Speaker test only outputs from two front speakers?
You mentioned that that you are unable to get any sound from the rear
speakers when playing game right? May i know are you using a digital
connection? May i know what speaker settings have been made under
Creative Speaker settings?
Do get back to me on the above.
Thanks
Original Message Follows:
Operating System: Windows XP Professional x64 Edition
Creative Model Number: SBO 350
Computer Brand/Model: home made
Processor/CPU: AMD 64
Memory: Gig DDR 4
BIOS Type/Revision: 5. 39
System Board/Chipset: ASUS A8N-SLI Deluxe
Detailed Problem Description:
I have the above Sound card.
I also own Inspire 5. amp/processor
I Wanted to save money by connecting above sound
card to amp/processor
Connections on sound card made life very difficult
I contacted Creative for help. you told me to buy
an RCA to mini jack cord which also has other connections, from your
web site, (I tried to find
the product number for you, but your sub-menu
system is so poor I couldn't locate the RCA/mini
3.5 /to phono link for you) this cord connects
directly into the digital in, on the sound card (3.5 Mini jack) to the
coaxial input on the
inspire 5. amp/processor.
I have enabled ALL sp-diff settings and digital in
setting on every program/utility/kitchen sink and all.
I have an SP-Diff wire from DVD burner to creative
sound card, and yes its enabled and digital only
is selected.
I can play a DVD and see the inspire 5.
automatically change from Pro-logic to Dolby
digital when it See's an AC-3 stream.
when I try and play ANY game you say has EAX
,2,3,4 I cannot get any sound from my rear
speakers (see above in Dolby Digital ALL speakers
work correctly)
when I enter the set-up menu within the creative
software you supply with the sound card and select
5. speaker, digital only, test the speakers via
the white noise function, all i hear is left and
right noise. no centre, no rears.
I phoned you tech support line, the boy on the
phone didn't have much of a clue about your
product and I had to tell him what connections sit
on the inspire 5. series amp/processor.
I want to build another PC for my son, I want to
add the FX series sound card and amp, but i am not
willing to buy anything until i feel you have
helped me to solve this problem first.
please can you help, I am at the end of my tether
with this sound card.
kind regards
Martin Waite
Message Edited by Daniel-CL on 0-28-2006 :36 PM

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