Sound Blaster EVO Zx - Not recharging

When I bought my Sound Blaster Zx it starting to produce a loud whine in the audio while it was charging. Once charged the whine went away and I just made sure to keep it topped off.
Well recently the whine has been constant ... when I checked the application it showed the battery completely dead and charging. I turned off the headset an allowed it to charge (blinking red LED as normal) for 10 hours. When I plugged it back in to the PC it showed completely dead still and it started whining again.
I have only had this headset for a couple of months. I have made sure it is the latest firmware and application.
System Information
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7845
BIOS: BIOS Date: 09/11/13 11:19:10 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~4.2GHz
Memory: 8192MB RAM
Available OS Memory: 8134MB RAM
Page File: 5468MB used, 10858MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

Since you've tried another cable and still no dice, I would suggest getting in touch with customer support here for further assistance. For some reason, your headset no longer holds a charge.

Similar Messages

Where to download driver for Sound Blaster EVO Usb Headset?

So where can I download driver for my Sound Blaster EVO USB (not Zx, not ZxR) headset driver? There was no CD that came with it. And when I tried to download it from creative it kept saying the site is not available. And I found out that it's been down for a while. So what is going on? Where can I download the driver for the headset? any help is appreciated.

Originally Posted by jincuteguy
So where can I download driver for my Sound Blaster EVO USB (not Zx, not ZxR) headset driver? There was no CD that came with it. And when I tried to download it from creative it kept saying the site is not available. And I found out that it's been down for a while. So what is going on? Where can I download the driver for the headset? any help is appreciated.
Hi jincuteguy,
Can you try one of these links for me?
For Windows: Click Here
For Mac: Click Here

Sound Blaster EVO Control Pannel do not recognize EVO ZxR correctly

Hi,
I have a problem since some days and I don't understand why.
Before I begin, yes I did uninstall and re-install drivers/control panel.
So, normally the EVO Control panel would recognize my Headset EVO ZxR correctly and give me all the option linked to it, as Clear voice, SBX, if ANC is active of not, change the modes (game, music, film), etc...
This per USB and not Bluetooth by the way.
But I don't know why, since some days it will no more, and only give me few option in the control panel.
What I have now is only this :
(In this one I can't even test the sound if I select 7.1, but if tested from windows sound control pannel it works fine as 7.1)
and as you can see, it is up-to-date :
Not to mention that the Headset has the latest Firmware too.
So Any advice to find again this :
It was all working and at some point no more, and I don't know why.
Again, re-installing did not help.
It is perfectly working via Bluetooth on my phone though.
OS : Windows 8.1 Pro.
Any advice, idea would be much appreciated.
Thank you.

Originally Posted by dinopkk
Hi Cavegraffitti,
Since you have tested it on another computer with the same result, there may be a problem with the headset. But do you want to try to do a hardware reset to the headset? It will reset the settings on the headset and maybe fix your problem. This website contains steps to do a hardware reset for the Sound Blaster EVO Zx and it can be used for the ZxR as well.
If you have not updated your headset's firmware you may want to give it a try as well.
I can now confirm what the problem is. After reformatting my whole operating system I was indeed able to get the software to work properly again, however after a windows update the software will not work properly again. Confirmed same thing about the windows update on my other pc as well and the only way to get it to start working again to to do a system restore point before the last update.
I am sorry but this is unexceptionable! So I have to stay on an old version of windows in order to use this product...
I want a full refund please.

Sound Blaster EVO ZxR - mono how ???

Hi
I can only hear with one ear
So I would like use the Sound Blaster EVO ZxR
Is there a way to bring the 2 stero-cannals in the left headphonespeeker or just mix the 2 cannals together in both headphonespeeker ???
Erik
Denmark

Originally Posted by erikrn
Hi
I can only hear with one ear
So I would like use the Sound Blaster EVO ZxR
Is there a way to bring the 2 stero-cannals in the left headphonespeeker or just mix the 2 cannals together in both headphonespeeker ???
Erik
Denmark
Hi erikrn,
I'm afraid the EVO ZxR is not designed for that purpose. However, you may explore software that controls from audio source and to achieve what you want.
Cheers,
JL-CL

Sound Blaster Evo ZxR SBX being weird

Alright, so I got a Sound Blaster Evo ZxR recently, and I love it. My first copy from Amazon was defective, though (Bluetooth and TT buttons were broken) so I got another one. Anyway, I'm having a great time with it EXCEPT for the fact that whenever I get a Skype call, my SBX will instantly turn off and I will be unable to turn it back on (the light on the headset won't go on and audio quality will be horrible) and when I turn the headset on and off I can't get audio from anything except for the 7.1 test in the control panel. It's really annoying to have to restart my computer whenever I get a Skype call to get the high quality sound I paid for.

Originally Posted by erikrn
Hi
I can only hear with one ear
So I would like use the Sound Blaster EVO ZxR
Is there a way to bring the 2 stero-cannals in the left headphonespeeker or just mix the 2 cannals together in both headphonespeeker ???
Erik
Denmark
Hi erikrn,
I'm afraid the EVO ZxR is not designed for that purpose. However, you may explore software that controls from audio source and to achieve what you want.
Cheers,
JL-CL

Sound Blaster live! not found when I try and update dri

I had ordered a Dell PC with Sound Blaster Li've! I double checked and made sure I have the correct Sound Blaster which I do. I have uninstalled and reinstalled sound blaster li've! and it still does not let me update my driver. I took the CD out put it back then tried updating the driver and still it says no Sound Blaster Li've found.
pls help
Driver I am trying to download
Sound Blaster Li've! - Li'veDrvUni-Pack (English) (23.32 MB)

This package upgrades the Sound Blaster Li've! driver and enhances the overall product performance on Windows 2000 and Windows XP. The package also upgrades core applications including Audio HQ and Surround Mixer for optimal Sound Blaster Li've! performance.
div>

VegetaH wrote:
I had ordered a Dell PC with Sound Blaster Li've! I double checked and made sure I have the correct Sound Blaster which I do. I have uninstalled and reinstalled sound blaster li've! and it still does not let me update my driver. I took the CD out put it back then tried updating the driver and still it says no Sound Blaster Li've found. pls help Driver I am trying to download Sound Blaster Li've! - Li'veDrvUni-Pack (English) (23.32 MB) This package upgrades the Sound Blaster Li've! driver and enhances the overall product performance on Windows 2000 and Windows XP. The package also upgrades core applications including Audio HQ and Surround Mixer for optimal Sound Blaster Li've! performance. div>
Dell .... try if you can DL Dell 'made' drivers from Dell Support.
jutapa

Sound Blaster Live 24-bit PCI Sound Card and Creative Sound Blaster PCI Card not detect

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Hmm what other options is there for the bios on PCI slots?Also anything you connect to the motherboard can have oxidization (I think its that) build up on the connection. Check the connector on the card and get a eraser (Pen eraser is better) and give it a good cleaning. The connector might have alot of build-up on it and you can see it by a dark yellowy colour. I cleaned my graphics card and ram connectors after they got alot of the build-up on them. On a older computer my graphics stopped working and this fixed it. Also I went away for a while (like a month) and came back to see that my puter didn't display anything. Opened it up and saw that the graphic card had alot of corrosion? on the card connector and in the slot. Does that if you computer is turned of for a long time. Had a heck of time trying to clean the slot out. One other thing that it could be is the sound card is faulty. I had an audigy 2 and it died a while back . It picks it up and then try and use it computer freezes and the after restart it's not there anymore. Hope it's not that problem. Hope this gives you something to go by.

Sound Blaster SE, driver not install

Hi, I just went out and bought Sound Blaster SE and installed it on my computer. But, no sound... so I uninstalled it fully and came here and downloaded the newest driver, I installed it and still.. no sound. So I came here and followed all of the guides and STILL NO SOUND! So I went into DxDiag and checked DirectSound and this is what is shows:
[img"]http://i7.photobucket.com/albums/y278/Jamlpr/DxDiag.png[/img]
After running the test directsound button I get this:
[img"]http://i7.photobucket.com/albums/y278/Jamlpr/DxDiag2.png[/img]
Note the (No Driver).. odd seeing how it says 3 inches above this that I do infact have a driver installed..
I have onboard sound disabled and I have pcspeaker disabled. I'm running Windows XP Professional. The "no WHQL" wasn't there when I installed the driver via CD, but I still had the same (No Driver) issue.. so I don't think it is that.
If I can recieve ANY help, It will be much appreciated. I would just like to have working sound!

Sorry to double post, but I have heard that reinstalling Xp Pro will fix this problem, but I do not have the CDs anymore.. and I can't shell out the money to buy it again (that's why I got SE, it's cheap). Is there any other fix?

Sound Blaster Audigy Gamer not being recogni

Hi, I own the Sound Blaster Audigy Gamer. It had been working fine before I needed to update the drivers. When I tried to update the drivers it said that no Audigy Card was being detected and that the Setup would close. The first person at Creative I called told me that all I needed to do was to move the sound card to a different slot. I did, but the problem still occured. The second person told me to do a clean-sweep of the card, as persay of SID72, a KB article. I did that, but also it had the same problem. The third time I called he told me that I should try it in another computer, and I do not have any at the moment. What am I to do? I have checked the IRQ, it has IRQ#5 all to itself. I will try to move the PCI slot again though. Windows asks me every time I boot that I need to install the drivers. Should I do that?
-Thanks
Ibrahim

Hi, I own the Sound Blaster Audigy Gamer. It had been working fine before I needed to update the drivers. When I tried to update the drivers it said that no Audigy Card was being detected and that the Setup would close. The first person at Creative I called told me that all I needed to do was to move the sound card to a different slot. I did, but the problem still occured. The second person told me to do a clean-sweep of the card, as persay of SID72, a KB article. I did that, but also it had the same problem. The third time I called he told me that I should try it in another computer, and I do not have any at the moment. What am I to do? I have checked the IRQ, it has IRQ#5 all to itself. I will try to move the PCI slot again though. Windows asks me every time I boot that I need to install the drivers. Should I do that?
-Thanks
Ibrahim

Sound Blaster Audigy 2 not fo

Hey all,
I recently downloaded Creative Sound Blaster Audigy2 and Audigy2 ZS Driver Update .84.55, but when I try to install it I recieve an error message stating:
"Setup could not detect any Sound Blaster Audigy 2 on your system.
Please ensure that your Sound Blaster hardware is properly installed before running this setup program.
Setup will now exit."
In Device Manager, the device is referred to as a Sound Blaster Audigy 2 (WDM). It says the driver date is 0/2/2003 and the version is 5.2.5.44.
I'm not really sure what the problem is, and I'm afraid that if I uninstall the current driver I won't be able to find one that works anymore and I'll be out of luck.
Any help is appreciated,
--Delph

I find myself in the same boat!
Let's just *think* about this one minute.
If Windoze can "see" the card and install "generic" drivers for it AND it works, then the card, the installation, or anything else is not at fault (hardware wise).
It simply becomes a "problem" with the crappy Creative install software.
Oh, and don't believe that it makes one bit of difference OEM, or retail.
I have:
OEM and RETAIL Li've 5. cards doing the SAME thing (driver disks/driver downloads)
OEM and RETAIL Audigy2 cards doing the SAME thing (driver disks/driver downloads)
The ONLY thing in common is Windoze XP SP2 with all the patches, oh, and that damm clean boot nonsense makes no difference, other that wasting time.
It ia absolutely clear to me why everybody is searching for an alternati've to this BS.
Ok so here we are, the card detects, windoze installs a generic Audigy driver, and your audio works, but you have NO features you paid for.
The Creative installer appears broken/incompatable.
*the card MUST be detected by windoze, you MUST have a driver CD*
If the two things above are true then:
Insert your CD, it is going to launch the Creative BS, close it at the first opportunity.
Start>My computer
You can see the CD in your CD dri've (it's called "SB_Install", with a 'hokey' logo of an "A" in it)
Right click on it, choosing "open" from the drop down box, now you have a listing of the stuff on the CD.
The 'stuff' you (might) want is in the "audio" folder, open it.
The folders revealed are fairly self explainatory, I myself would manually install the driver first through Start>control panel>Performance and maintence>System>Hardware device mgr.>Expanding my "sound video and game controllers" (by clicking on it), double click on "SB Audigy" choosing the driver tab and updating the driver from the CD (in the 'audio' under drivers that we explored earlier (you will have to manually steer the driver update to that location).
Now with that done you can go back to your CD in the "audio" folder and add the features you want.
Now, if you do not have a Creative Audigy install CD you are going to have to get one (you should have gotten one with your computer/Audigy card) try to beg, borrow, or steal one. If you strike out I will send you one (a copy) or make it availaible as a bittorrent.
In fact, if you take the complete Beta driver download (SBA2-PCDrvBeta_LB_2_08_0002) and open it up with WinRAR you can get the most recent drivers there in a folder called, strangely enough, drivers, and install as above, again provided that Windoze 'sees' your Audigy (or Li've) card. BTW the newest drivers are dated: 29/08/2005
If Windoze does not "see" your card NONE of this will apply to you, being another 'issue'. If you care to leave the specifics of THAT situation I will try to help, but you *must* remember, some stuff simply will not work with other stuff. Creative soundcards DO NOT LIKE IRQ sharing and DO NOT LIKE being placed in a VIA chipset board (pre 600 series).
Take care ALL!Message Edited by mrfixitx00 on 0-07-2005 07:55 PM

Sound blaster Xtreme Audio not detected by system

I am running Windows xp? sp3. AMD Athlon 64 chip.
My System wont detect the sb card, and won't install any drivers.
Cant get the sb card configured at all.
HELP PLEASE

Is your source a DVD/ Blueray or Mp3 etc?
It depends on your source, if your source is Stereo sound, you will need CMSS 3D to be turned on to upmix the sound into 5. channel.
If your source is e.g a Blueray then it should be fine if you set your output settings under VLC or PowerDVD etc to play 5. sounds.
Which case/scenario are you facing?

Sound Blaster Rage VoiceFX Test button not working

I purchased my creative sound blaster Tactic3D Rage headphones today and so far I am really happy with them. The only thing that bugs me is that the test button for VoiceFX in the control panel doesn't seem to work. I press it and talk through the mic, but nothing happens. I know the VoiceFX works because I tested it out through Skype test call. Only the test button in the control panel doesn't seem to work

Originally Posted by dinopkk
Hi Cavegraffitti,
Since you have tested it on another computer with the same result, there may be a problem with the headset. But do you want to try to do a hardware reset to the headset? It will reset the settings on the headset and maybe fix your problem. This website contains steps to do a hardware reset for the Sound Blaster EVO Zx and it can be used for the ZxR as well.
If you have not updated your headset's firmware you may want to give it a try as well.
I can now confirm what the problem is. After reformatting my whole operating system I was indeed able to get the software to work properly again, however after a windows update the software will not work properly again. Confirmed same thing about the windows update on my other pc as well and the only way to get it to start working again to to do a system restore point before the last update.
I am sorry but this is unexceptionable! So I have to stay on an old version of windows in order to use this product...
I want a full refund please.

My Sound Blaster Live 5.1 Digital won't work with Vista

First off, I wasn't sure whether to put this in the vista or Sound Blaster form so sorry if this is the wrong place.
Anyways. I got a new computer two days ago and just installed my old Sound Blaster li've 5. Digital (model SB0220) card into the new desktop. Vista, the operating system I'm using now tried to find the drivers but failed. Then I tried looking them up on the creative site with the drop down lists but it didn't pull up anything either.
I plan on buying an m-audio 2496 sound card soon but for now I would like to get back to recording and the Sound Blaster card is much better than the stock motherboard audio setup.
If anyone knows of any drivers for this card it would be extremely helpful.
ThanksMessage Edited by 85Dave on 07-0-200707:22 AM

hmm...thanks.
Well its not that bad really. sound blaster cards are not made for recording audio and so I was going to get the m-audio 2496 card anyways.
I'm just waiting for drivers on that which are supposed to come some time in the 2nd half of 2007.
Thanks for the info.

Sound Blaster Sigma config

Hi all....
I have a simple, and probably stupid, question.....
I bought a Sound Blaster Sigma headset some days ago and still have a sound blaster X-Fi Extreme Music sound card.....
To have the better 360° 3D audio, have I to use the X-Fi sound card or the USB sound card that comes with the headphones? Which is better (not only in terms of audio quality, but specifically for 3D gaming audio)?
Hope that the X-Fi is good too......hope it's better also....
Sorry for my english....
Thx in advice for the answers....
Cya

The following is the responses I have received from Creative customer support regarding the THX controller software NOT working (the controller software just hangs) with my X-fi Platinum. I am very confused by the contradicting responses help please!
Detailed Problem Description:
Ok I have installed the Alpha/Sigma software and the cotrol panel just hangs when it opens. I uninstalled, reinstalled in safe mode, restarted, ran update with the same results . . . WTF these are sold as high-eng! I have been in tech support, I am a Intel Product Dealer, and a MS System builder for years. Windows 7 prem 64, Creative SB X-FI Titanium . . . seems like the head set should work with this. Please help...
Thank you for contacting Creative Technical Support.
Are you connecting the headset thru the 3.5mm plug or USB connection?
If using the USB headset connection, please note that you won't be able to use it with the X-fi Titanium soundcard.
Please follow the steps carefully below when installing Sound Blaster Tactic3D Sigma in your Windows 7 computer.
http://support.creative.com/kb/showa...aspx?sid=81537
Solution ID: 81537
How to Install Sound Blaster Tactic 3D Sigma in Windows
The driver for the headset is Sound Blaster Tactic3D Sigma Pack for Windows 1.01.0001.
Download link: http://support.creative.com/Downloads/searchdownloads.aspx?strString=SBTS_PCDRV_LD_1_01_ 0001.exe&Sho...
Requirements:
* Microsoft® Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit with Service Pack 1 or higher, Windows XP Professional x64
Edition or Windows XP with Service Pack 2 or higher
* Sound Blaster Tactic3D Sigma
Notes:
* To install this pack
1. Download the file onto your local hard disk.
2. Double-click the downloaded file.
3. Follow the instructions on the screen.
Hope this helps.
We apologize for any inconvenience caused. Thank you for your patience and understanding on this matter.
Please retain all the previous correspondence when replying to this email.
Best Regards,
**bleep**
Worldwide Customer Response
Creative
Thank you for answering,
I can use the mini jacks but not the features I bought the headset for? The mini jack functioning of this headset seem no better than any $25 headset . . . and I have spent years plugged in in recording studios.
So the features of this headset are not available if I am using your High-end soundcard?!?!?!?!? How is this possible?!?!?!? And why does the box not say this???? Now that I have spent hundreds of dollars on your soundcard and nearly another $100 on your headphones I am just out of luck!!!???
I think this needs a website of its own. What am I to do with this useless waste of money at this point?
So, please, tell me what I am to do?
And please send me contact information for the marketing product leads for both of these products!
Awaiting a reasonable answer,
Thank you for writing to Creative Technical Support.
Please note that when in USB connection, USB devices such as your SB Tactic3D Sigma Headset will create its own USB Audio Device and it will bypass the onboard sound card and the X-fi Titanium card.
Make sure that the headset is properly detected in Device Manager and selected as the default playback and recording device.
When using the mini-jack, please ensure that the X-fi Titanium card is selected as the default playback and recording device.
Thank you for your patience and understanding on this matter.
Please retain all the previous correspondence when replying to this email.
Best Regards,
**bleep**
Worldwide Customer Response
Creative
PLEASE READ YOUR OWN PRIOR RESPONSES YOU ALREADY SAID IT WON"T WORK!!!!!!
Mod notes: Advisor name removed.

MULTIPLE USB SOUND BLASTER in ONE SYS

Hi there
I have a project that I should use 2 till 4 USB sound blaster for input data and store it .
I have bought 4 Audigy USB , for this Sound blaster Windows can not load driver for more than card and for the rest make an error and makes them disable and even when I have used MP3 sound blaster and one Audigy ,,, again no chance ...
but with a cheap sound blaster from Teratec that it used generall windows USB sound Device driver it works up two 4 parallel sound blaster atached to 4 diffrent USB port .
( really it is a GREAT SHAME FOR CRAETIVE :smileysurprised: that could not deli'ver or made it disable )
as it is very important to use 24 bit high quality sound same as Audigy , still I am looking for solution to have 4 parallel Audigy sound card in one SYSTEM ,,,,,,
ANY TIP to save my project (and my life )?
BABAK
Message Edited by abifar on 0-02-2005 04:46 PM

I?m having the EXACT SAME problem. I thought it was something isolated, but apparently it isn't.
Sound just "pops" and "shutdowns" at an irregular interval of time, which is extremely annoying. I've noticed that it depends highly on the usage I'm giving the PC at the moment. When it's jsut sitting there plkaying music, it rarely happens. But if I'm browsing the web, with sites heavy on images or working on several tabs at the same time, it turns into a 0 second thing, making music almost unbareable... installing ANYTHING at the same time kills anything, 2-3 second pops and fades.
Before you even suggest it, I have a rather high end PC, phenom II 4 cored PC with 4GBs of RAM and a Caviar Black Hard dri've, so it's NOT that the PC can't handle the load. Its jsut browsing with music in the background... with half decent drivers, a 5 year old Celeron PC should be able to handle that...
I've read those troubleshooting guides over and over, and it's amazing how they suggest to shutdown/disable numerous things tha twill kill performmance in other areas, so we can have a functional audio solution. The only suggestion that makes a lot of sense is IRQ sharing with components, such as video cards/SATA dri'ves. I haven't checked/tried that, because unfortunately I'm not quite sure how/where to change the IRQ values... any help there?

Sound Blaster EVO Zx - Not recharging

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