Sound Blaster External card and Windows

I recently up-graded from W/98SE to XP I have an external sound card Model SB0270, I have the card (USB) plugged directly into the back of my computer. My card was working just fine until I installed XP now my computer doesn't see my sound card. I have uninstalled and reinstall, re booted afterwards, shut down every running program before hand, everything you should and could do but still no sound. I do a diagnostics and it fails every time. I have tried to download software and driver upgrades but that too has failed because my computer says I need to allow pop-up. I have allowed pop up ads as directed, checked my firewall and it will allow junk in but still no up-dates and no sound. Under Control Panel, devices, Sound and Audio Device, hardware, Creative Sound Blaster, Properties, the message there is "this device is working properly" and it says "Use this device (enabled). I don't understand, Is there any help for this card, it is only 3 month old.
very frustratedMessage Edited by frustratedNJM on 0-20-2004 09:26 PM

FrustratedNJM,
Try running DXdiag on the card and see if the card passes the sound tests. Go to Start/Run and type Dxdiag into the run box then click Ok. Go to the sound tab and run the Direct Sound tests. Does it pass them? If so you may want to try to cleansweep and reinstall the Audigy 2 NX after finishing the USB chipset updates. Here is the article that deals with cleansweeping the drivers out.
http://us.creative.com/support/kb/ar...asp?l=2&sid=72
Jeremy

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Is there a known issue for this
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CONTINUE ON-
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installation cd with EQ download: http://files.filefront.com//;689430;;/
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G) Part 2) Goto Speaker Settings, Set the configuration to 5./7. depending on what you need, then make sure Sync with Control Panel is UNCHECKED I found that is the critical element! Enjoy your multichannel!Message Edited by jeepbme on 03-08-200708:49 PM
Message Edited by jeepbme on 03-08-200708:50 PM

estebandit wrote:
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