Sound Blaster Live Drive Won't reco

I installed a SB Li've dri've in my uncle's computer and I can't get it to record through the mic2/Line-in2 input. I have done everything I know to fix the problem (uninstall - re-install the drivers and software, removed and re-installed the hardware). The problem is that the mute is always on in play control, in the recording control, it is selected, but it is still muted. I can't disable the mute.
TIA

Here is what I have found with the old li've dri'ves. I bought one of the first li've dri'ves with my very first Sound Blaster Li've!'s then I bought the 5., and then the Audigy 2ZS with its I/O bay. i/o bay and li've dri've are interchangeable terms to me. I have used my very first Li've dri've with my Audigy 2Z and Fatality Pro Pci-regular. Simply plug in the "old style 40 pin ide type cable" and the power source. Reboot your machine. Then you will have a new tab in your Creative Control Panel. The panel will now have options for Line2/Mic 2 etc. These are not alternate inputs and recording sources. These are usable in Windows 7 and Vista as well as XP.
Older Li've Dri'ves work with newer cards, but not all newer Li've Dri'ves work with older cards. For example, the Audigy 2 ZS has a firewire connector that plugs on to the sound card, so if your card has no firewire port connection that part of the dri've wont work. But the microphone, input and midi connectors will. Just make sure that the I/O bay/Li've Dri've is plugged in with the floppy power source connector and that your ribbon cables pink edge is plugged in on PIN on the card and I/O bay. Otherwise, some of the bay's functions will work and others will show up in the control panel but will not work. Hope this hel
ps.

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