Sound Blaster PCI Express - No option for AUDIO CREATION mode.

I need help. ?I purchased another computer from Dell, with a Sound Blaster board just as I have done with three other computers. ?This makes four.
I ordered it with the Sound Blaster board because of the THREE MODES, Entertainment Mode, Gaming Mode, and Audio Creation Mode. ?The Audio Creation mode is really what I want because it allows to add reverb.
So when I get this latest Dell with the Sound Blaster card it is a
Sound Blaster X-Fi Xtreme Audio PCI Express
The Volume control does not show the three modes. GAMING, ENTERTAINMENT, and AUDIO Creation. ?It only shows the ENTERTAINMENT mode.
So I thought perhaps those were enhancements that had to be installed from the Creative Sound Blaster CD that Dell provides. ?I put the CD in the dri've, and it goes into install mode and then when you start the install it says do you want to add additional software to which I answer YES.
Then it says install your CD in the CD dri've, which of course it is already in there. ?The CD looks funky. ?No scratches, it is new, but it has an uncharacteristic distortion on the data side so it is probably bad.
I download the drivers off the Creative site and it says, you have a newer version already installed on your computer.
I have called Dell 5 times over the course of 2.5 hours being disconnected all 5 times after speaking to people with extremely thick accents that know as much about computers as I know about brain surgery.
BOTTOM LINE
1.Does the Sound Blaster X-Fi Xtreme Audio PCI Express have the ability to support the three modes: ?Entertainment, Gaming, and AUDIO CREATION.
If so, how do I get it to workHow do I get a new CD
2. If this card does not support the three modes, what card doesThe Sound Blaster cards in my other three Dells all support these three modes.
Thanks!
Doc from Las Vegas

No the Xtreme Audio doesn't not support the three modes, it only has Entertainment mode. Any X-Fi card that is not a Xtreme Audio does support the three modes.

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