Sound Blaster USB left ear died

The left ear on my sound blaster USB headset just died today for no reason.
I was listening to the headset, just fine...
Took the headphones off for 3 seconds to talk to someone, put them back on, left ear was flickering on and off
5 seconds later it was totally dead...
Still is of course..
I dont have serial number or warranty papers, nor the reciept for the headset but I have all the original boxing and packaging plus the disk it came with and installation information... Even the little california lead poisoning paper.
I tried using support submit RMA request but that needs Serial #, tried using some other method and the site is broken.
HELP ME. The headset is only 3 or 4 maybe 5 at most monthes old, still in warranty.

Hi,
I am not sure which headset you have but the serial number is usually listed on the back of the box as well as on the support leaflet. Please write to support using this form, do let us know if you still encounter difficulty writing to them.
PS: If you still cannot find the serial number, just key in a random number and explain your situation to support in your email.

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