Sound Blaster X-Fi Pro Hardware Help

$ I have the SB X-Fi Pro with the consoul.
I am unable to get the consel to turn on or work. With this inot working I am unable to record from the mic or even use the headphones. Plus can not plug any external deci'ves to it.
I have unstalled all of the software even down to the regedit files and reinstalled it and still will not work.
Does anyone have any suggestions as to how to get? the consel to turn on.
Tks,
Jeff

Okay so I uninstalled everything and just reinstalled the latest drivers with creative autoupdate and the sound is pristine
BUT
I still hear the FAINTEST static.. When my mic is muted and i sleect "listen to this device", I mute my mic and I hear pfffffffffff.
Also, when myf riends mute their mic's.. I hear pffffff
My headset is awesome and has never had this problem, nor have I ever experienced this..
What is going on creative

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