Sound but no visual on video

When I try to play a video on Facebook, I get the sound, but it is only a black screen.  I thought the prob was only with FB, but then I tried to look at a video on Moviefone, and I have the same problem.  I changed the website storage settings to unlimited, and I followed all the steps for when having problems running video.
Can anyone help?

Assuming you already disabled hardware acceleration for Flash Player, can you try also doing this for Internet Explorer?  In addition, can you post a copy of your DXdiag report?
http://support.microsoft.com/kb/2528233
If disabling hardware acceleration does not help, please try clearing your cache.
How do I clear my Flash Player cache and settings?
Thanks,
Chris

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