Sound card fails when modem taken out- no longer wo

My OS is Windows 98 First Edition.
I recently replaced an internal, PCI slot LT Winmodem and put in a USR internal, ISA slot modem. I didn't follow exact instructions for this sort of change but the Creative website says that one of their sound cards can fail to work when some piece of hardware is changed. I took out my sound card and see that it only says "Ensoniq" on it and doesn't have any of the usual Creative ID markings on it. [My software to identify hardware says it's a "Creative Sound Blaster Audio PCI 64V" sound card. Another hardware-identifying app I have calls it "Creative SB PCI 28 (Ensoniq ES37) sound card".]
When I want to listen to a webcast or play any WAV or MID file, I get:
"MPlayer2 (Windows Media Player, v. 6.4.07.24) has performed an illegal operation and will be shut down. MPLayer2 caused an invalid page fault in module Kernel32.dll at
05f:bff9dba7." [Same message when I use Real Player.]
At this same time, the following message appears: "Windows Media Player error: Can't play back the audio stream: no audio hardware is available, or the hardware is not responding. Error=80040256."
I got this Creative sound card back in June 999 when I got the computer that contains it. It's worked fine up 'til the recent modem change.
In an attempt to fix this problem, I removed all entries and driver files for it, deleted a bunch of files that Creative says should be deleted for such a problem. I turned off the computer and took out the sound card and put it into another PCI slot. Then when I turned the computer back on, Windows says it found new hardware and wanted to install software for it. But I used the hardware drivers CD I got with the computer and installed the Creative files for my sound card. But this didn't help: I still cannot play any sounds.
The sound card fits firmly and squarely into the PCI slot.
What is the correct order of steps to take in order to end this problem and restore to the sound card the ability to produce sounds? I'm still annoyed by the error message due to the sound card apparently causing some problem - by use of Windows Media Player or RealPlayer - with Kernel32.dll?
Would getting the latest driver files from Creative's website fix this or does it sound like something else is wrong?
[My OS is Windows 98 First Edition.]
Thanks

dwh wrote:
I doubt newer drivers would help this.
I'd suggest checking your IRQ settings a conflict (sharing), particularly between the new modem and the soundcard. You can determine the resources using device manager, but using the System Information tool isn't quite as tedious.
Do you have another PCI slot to try?
-Dave
[email protected]
I'm not at home now (so I can't give here in this forum the best of info right now) but I have looked at IRQ settings several times when at home. I know I've seen the Sound Blaster/Ensoniq sound card holding the same IRQ as my USB port. [Both are on IRQ 0 along with some "computer steering" entry which I've read is OK to be with any hardware item's IRQ.] [I've never used my USB port. Perhaps I can just disable it and thereby free up the IRQ just for the sound card. Does this sound reasonable to do?]
I'll report back here later on what I was able to do with the IRQs and if any change there helped. [Should I take out the card and put it into some other PCI slot? I have 4 PCI slots, one being occupied by the sound card.]
Thanks for your help

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