Sound card is not detected under Windows 8

Hi there,
I bought an Asus Xonar DGX PCIe soundcard. When inserted it is not detected by the system; it is like it doen not exist.
I have a new Dell Inspiron 660 pc with 3mHz I5 processor, 8Gb memory, 4 extension slots, one full lengthand 3 PCIe, Nvidia Gforce GT640 graphics card (in the full length extension slot). Its running Windows8. The Xonar is inserted in the 3rd slot as the
second is blocked by the vent of the Gforce card.
I loaded the latest driver form Asus and disabled the on-board soundcard in the "Bios" but to no avail.
The first card was returned to the distributor with those problems as they expected it to be defect. Now i got a new one and installed it has the same problem.
Can anybody help me with this one??
Regards Steffen

Hi,
Please try the following:
1. Check if the card can work on other Windows 8 computers.
2. Update chipset driver and BIOS.
As this is a hardware issue, it is also recommended that you contact Asus and Dell for help.
Thanks.
Nicholas Li
TechNet Community Support

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Sound card is not detected under Windows 8

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