Sound coming through speakers

Hi all,
I just got a PC with Windows 7, home 64bit and have added CIT200 to it. All works well with one exception, the sound comes through the speakers instead of through the phone. The phone seems to work but what can I do to make the sound come through the earpiece?
Thanks for any help you can offer.
Phil

Are you sure you have installed the software and drivers.
USB devices such as what you describe often need drivers or software for Windows to recognize it, and the features they have - i.e sending sound to headset at the push of a button.
It's common in the OS installs to forget such things, so I'd like you to rule this out first.
I guess the driver for the CIT200 is not compatible with Windows7..So try to run the setup in a WindowsXP compatibility mode.

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First perform a hard reset of the notebook and if the audio doesn't return afterward, then try reinstalling the audio driver.
Hard reset instructions at the link below.
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