Sound cuts out and becomes distant?

# My soundcard plays music without a hitch but if there is audio on a website such as youtube or a soundboard then the sound can barely be heard and just disapears. Music is great but then also when playing games?an issue occurs,?The dialogue or certain sound effects just cannot be heard. An example i had was in far cry 2 i could hear all of the reloading sounds of the gun but not the gunshot. Please help if possible ?

Try turning off CMSS-3d or Creative Multispeaker surround system. It also sounds like you have a set of 5. speakers that have a "matrix" button which upmixes sound from 2 channel to 5 channel, and that may have activated the matrix sound button at the wrong time, or for the wrong kind of content. For example if you have a movie that is already in 5. sound and you try to upmix it with the matrix button on your speakers you will hear nothing of the center channel or dialogue.
Try toggling these options in your mixer,control panel, or on the speakers themselves.
cheers
jmacguire

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Why do the movies i have bought from itunes store the sound cuts out and glitches?

The sound cuts out of the movies I have bought. Can anyone tell me why?

You can't. Sorry. Encrypted movies in no way can be played back thru the VGA adapter.
You could do the following:
- get the Apple TV and stream the video to it. If you only have VGA input in your protector, get a HDMI -> VGA converter box. I use the one at http://www.dealextreme.com/p/hdmi-to-vga-video-converter-71816 for this purpose. It's pretty cool for the price - nevertheless, there're better models for more money; let me know if you need further recommendations on them. (Note that I haven't tested this unit with a direct HDMI output from the iPad yet. Will do it soon.)
- if the projector does have HDMI input, test it with the HDMI adapter. Hope the projector supports HDCP.

Re: On Demand- Sound Cut Out and Counter Doesn't Track

Nice to see that this is neither a new problem (been happening to ppl for over 3 years!), nor is it unique to me. my set top box is direct wired from wall to box to tv...no hdmi and yes, cables are snug... no splitters. the outside wire to the house was replaced less than 2 years ago.. yet any time we watch on demand, MOST shows develop the dreading audio clip. sound goes skippy like watching an old out of synch reel film in grade school... then dies. we have to keep hitting pause then start every 30 seconds to 2 minutes depending on how bad the problem is..'checking the wires' and 'pull out the wires, turn it off for a half hour and plug everything back in ' seems to be comcasts only answer to whatever goes wrong in life. they are very much like the IT support crew in the tv series 'The IT crowd' whose sole customer support 'help' was to ask if their computer was turned on. to learn so many ppl have had this problem for so many years with no apparently resolution shoves me one step closer to ditching cable altogether. that and the fact i pay through the nose and get nearly every channel going infomercials during the night when i am up the most.

zoopy wrote:
Nice to see that this is neither a new problem (been happening to ppl for over 3 years!), nor is it unique to me. my set top box is direct wired from wall to box to tv...no hdmi and yes, cables are snug... no splitters. the outside wire to the house was replaced less than 2 years ago.. yet any time we watch on demand, MOST shows develop the dreading audio clip. sound goes skippy like watching an old out of synch reel film in grade school... then dies. we have to keep hitting pause then start every 30 seconds to 2 minutes depending on how bad the problem is.
'checking the wires' and 'pull out the wires, turn it off for a half hour and plug everything back in ' seems to be comcasts only answer to whatever goes wrong in life. they are very much like the IT support crew in the tv series 'The IT crowd' whose sole customer support 'help' was to ask if their computer was turned on. to learn so many ppl have had this problem for so many years with no apparently resolution shoves me one step closer to ditching cable altogether. that and the fact i pay through the nose and get nearly every channel going infomercials during the night when i am up the most.
Apologies for the issue and the experience that you described above. I have asked a colleague to review your account and reach out to you so that we can get any underlying issues identified and resolved.
Thanks for your patience.

When watching videos in my library, the sound cuts out and it freezes. After a few minutes, the audio returns but the scenes are choppy. Any help?

I have updated Itunes and quicktime and it still does this. I have taken my laptop to get checked, but it seems to be just iTunes that is messing up.

Hello there, smalltowngirl93.
The following Knowledge Base article offers up some great in-depth steps for troubleshooting audio not playing in iTunes or Quicktime:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/ts1362
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I downloaded an album and all of the songs are missing a large amount of audio. For most of the songs, the sound cuts out and skips to the next song.

The album is "The Mantle" by Agalloch. Whenever I try to play a song, it will skip to the next song. For example, the song "Odal" ALWAYS stops playing at 12 seconds in.
If anyone can help, I'd greatly appreciate it.

Does this happen with all tracks? Has iTunes ever played music correctly on the computer?
Check out this Apple document -> iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
If you bought thte album from iTunes and its the only one having a problem, you should contact the iTunes Store with Express Lane.

Video problem - sound cuts out after 29 minutes.

I have put some TV shows from my computer onto my iPod but after 29 minutes, the sound cuts out and I am left with just the video. If I skip past 29 minutes, the screen goes black for a second, then returns to the previous menu.
My iPod is a 30GB 5G with iPod Software version 1.2.
I used iTunes 7 and tried 7.0.1 to copy the videos to my iPod. They play fine on the computer.
I have put films (1hr+) on before and they have worked fine, however that was with iPod software 1.1 and an older version of iTunes.
Any ideas?

Well sounds like the TV shows had transferred errors. Have you tried reloading them?
Also make sure the Frame rate, and Audio rate are working ok. You will know if they are not, if voice and video are off even slightly. Also how long are the TV shows? 30 Min? If they are, then it may just be a corruption or skipped of the last min or few seconds, because the video is ending. That would explain the black screen. It does that after the video finished and it goes back to the last screen. So it just may have not copied the last few sec of the video, that happens sometimes. Try reloading it again!
Also if that does not work, try resetting the Ipod. I would hate for you to “Restore” your Ipod for just 30-60 sec of lost sound of a TV show. Especially if everything else if working well.
Best of luck. Don’t forget, if this post helped you, click Solved or Helped at the top of the post. It makes our rank better!
Have a great day, and hope you fix your problem.
P.s. it could just be that your Tv shows End at 29 min-ish as well IDK?
God life

AX - sound cuts out, becomes metallic, stops

Hi All:
Can't find this issue in the forums. If there's a thread, please point me to it!
For the first time today my 3-year-old AX began to behave strangely. We've always kept it up to date, so it has the latest firmware.
This afternoon we were streaming our fave radio station SOMA.fm when the sound cut out for a moment, then restarted as a thin metallic stream. It sounded rather as if i were listening to weird jazz cymbal solo. After about 20 seconds of that, the stream just died.
We tried changing the channel - no luck. We tried rebooting - no luck. Firmware is up-to-date. Same stream plays fine through our Macbook. Every time we restart, same behavior - streams fine for a minute, cuts out, becomes metallic, then stops.
Any idea of root cause or another troubleshooting idea? It's always "just worked" until now from the moment we unwrapped it and plugged it in, so we're confused!
Ty!
F

If you temporarily connect a pair of stereo headphones to the audio port of the AX, does the sound quality improve?
If not, how about using a different audio source? For example, instead of the Internet radio stream to use an AAC or Apple Lossless file?
If the sound does not improve with either of these, then it is possible the audio circuit in the AX that provides analog output is faulty.

I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?

I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?

The "restore disk" is built into the Mac. See About Recovery.
Need more specifics about what error messages you got while installing Adobe Flash.
However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
Click the Try something new! link at the bottom of the YouTube page.
I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.

HT204380 FaceTime freezes and sound cuts out since updating I Pad2 with IOS7.0.2. Is anyone else having this?

FaceTime freezes and sound cuts out since updating I Pad2 with IOS7.0.2. Is anyone else having this?

reset all settings
settings- general- reset - reset all settings
now reconnect to wifi
settings - wifi- click network name - enter password - join
if issue persists backup info and restore via itunes
Peace, Clyde

Audio and Video sound cuts out when adjusting the volume whilst playing powerpoint presentations

I have just bought a new hp laptop and when running power point presentations with embedded media (for my job) I cannot adjust the volume of the sound when the audio or video file is playing. It simply cuts out and stops the video or sound from playing. I thought at first that this might be an Office 2010 issue but now it seems more likely to be a setting on the laptop. If anyone has any answers they would be much appreciated!! Many Thanks

I hear you on this. I just tested out the 3GS video for a concert where band mixed electronica and guitars.. boom boom satellites and I noticed when close to the speaker side of the stage the sound cut in/out. But when I moved farther away sound remained consistant.
What I may suggest is lowering the volume to mid range when closer to your sound source then
correct (if needed) using outside software.. iMovie Final Cut, etc..
Yes, I wasn't to please about losing sound on a what I recorded.. ~A~

Xfinity X1 - TV Sound Cuts In And Out When Connected to Surround Sound Receiver

I'm a fairly new Comcast Xfinint X1 TV and Internet subscriber. I am experiencing issues with TV sound cutting in and out. The sound cuts out for 2-3 seconds, all the time. The Onkyo surround sound receiver has been used without issue on a different cable TV platform so I know there is nothing wrong with the receiver. System set-up. Voice/data modem - Arris Interactive, LLC - tg862gCable Box - Make/Model - PA px001ancSurround Sound Receiver - Onkyo TX-NR609 HDMI cable run from cable box to Onkyo receiver. HDMI cable run from Onkyo receiver to TV. I have reset all equipment multiple times with no resolution. Any help would be greatly appreciated as it is very difficult when trying to watch TV.

I highly doubt your modem has anything to do with this because it doesn't have MoCA.However it sounds like you an original green power light Pace DVRs and they are well known to have audio dropout issues. I would replace that DVR with a different version.
Is this problem happening on a specific channel? CBS seems to be having issues lately. I am watching the CMA awards right now and I have heard the volume change a couple times but this is the only channel it is happening on which would suggest it is not Comcast's fault.
spv510erp wrote:
I'm a fairly new Comcast Xfinint X1 TV and Internet subscriber. I am experiencing issues with TV sound cutting in and out. The sound cuts out for 2-3 seconds, all the time. The Onkyo surround sound receiver has been used without issue on a different cable TV platform so I know there is nothing wrong with the receiver. System set-up. Voice/data modem - Arris Interactive, LLC - tg862gCable Box - Make/Model - PA px001ancSurround Sound Receiver - Onkyo TX-NR609 HDMI cable run from cable box to Onkyo receiver. HDMI cable run from Onkyo receiver to TV. I have reset all equipment multiple times with no resolution. Any help would be greatly appreciated as it is very difficult when trying to watch TV.

HT1567 my movies are skipping and sound cuts out in other words my Itunes doesn't want to work

i can't watch movies without it skipping or the sound cutting out during a movie

Hello Dillon825,
The following article provides troubleshooting steps that can help get iTunes to play your movies properly.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Cheers,
Allen

Sound Cuts Out During Playback-Sound Card/Audio Interface Necessary?-

I'm a voiceover artist with the following setup:
Sennheiser MKH 416 P48 U3 Microphone
Yamaha HS80M Reference Monitors
Mackie Onyx-i 1220 Mixer
Adobe Audition CS6
Dell Inspiron 1720 laptop (Intel Core2 Duo, CPU T5750 @ 2GHz, 32-bit)
Until recently, I could hear anything I recorded or pre-recorded items with no issues. However, now, as I listen to anything, the sound 'cuts out' (latency issues?). The meters on Audition will still be moving, but I'll get no sound from my monitors. I upgraded to Windows 7, hoping and thinking this would solve the issue, and that Audition would play nicely with Windows 7. This 'solution' seemed to have helped, but ultimately, it did not resolve my issue. At this point, I believe it's my sound card. My studio quality setup seems to be too much for my consumer grade sound card. Because my Mackie has an interface built into it, I did not believe that I needed an interface. However, I'm beginning to question that. So, that's part of my question. Is an audio interface necessary for me even though I have one built into my Mackie? If so, based on what I list for my system, does anyone have any recommendations for interfaces? If I do not need an interface, I'd appreciate any suggestions or ideas as to what's causing the sound to 'cut out' and how to resolve it. Any and all help, I thank you for it in advance!
E

Finally! I wrote a reply a few hours back but the fine folks at Adobe took the site down just before I hit send! Lucky I saved it elsewhere because the "recovered post" was only the first couple of paragraphs.
Anyhow, take 2.
Well, first off, your Mackie Onyx mixer has a firewire interface built in so it, in effect, becomes your sound card. The one in your computer isn't involved in the recording/playback process at all (at least not unless you're trying to do something like monitor via the computer card rather than the mixer). Therefore, buying another sound card/interface won't help at all.
Similarly, audio dropouts aren't a latency issue, at least not directly. Latency is the delay in the audio as it does the round trip via you sound interface (mixer) and computer. It's more of an issue for musicians trying to be beat accurate as they over dub tracks. However, the latency controls could be affecting your drop out problem. The latency control in Audition is effectively controlling the buffer size--and having a larger buffer (which increases latency) also gives you playback more protection against glitches when your computer gets busy doing something else. So...the first thing to try is increasing the latency/buffer size on the Edit/Preferences/Audio Hardware menu.
Another thing to check is that you're using the latest drivers from Mackie--check their site and download/install the latest if there are some available. If there's a choice, go for ASIO drivers rather than MME if there are some available.
Also, I mentioned your computer getting busy with other things--for serious sound work shut down everything else on your computer. Pay special attention to networking, wifi, and anti virus software, all of which are usualy prioritised to grab processor cycles over your sound work. Also make sure you shut down all system sounds.
Hope at least one of these suggestions works for you.

Sound Cutting Out on Standard Def Channels with or wthout DVR

Hi!
We are having occasional sound drop-out problems. They seem to only be happening on standard def channels although we have a hi-def box. (We often record sitcoms and kids shows in standard def to save room on the DVR.)
The problem is that the sound cuts out for a fraction of a second (just long enough to notice) at random spots. If we rewind and play it back, it still drops out in the same spot so it seems the issue is with the signal getting to the box from the outside line, not an hdmi cable issue as I've seen mentioned elsewhere.
The issue occurs whether we're watching a previously recorded show or a "live" one (understanding that even the live shows are delayed a few seconds to enable the DVR to record it).
I've seen other sound issues related to switching channels but this is not the case here.
I've also had it happen on a small TV with no box. We just have the coax going right into the display to watch standard def network shows on it. This leads me to think it's a signal issue, not a DVR one.
Anyone else have this and/or have any luck in getting it resolved?
Thanks!
Jeff

Hello Jeff,
I am sorry to hear that you are having trouble with the sound on the Set Top Boxes. I sent you a private message to further assist you.
Thanks,
Shamika_Vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Audio cut out and midi miss sync

Lately I have been getting audio cut out, and the missing, 'error while trying to sync audio and midi'.
I thought it was that I had too many instances of virtual instruments. So I mixed the song down. Imported that into a NEW song, with only one audio track, and then proceeded to try to do an organ overdub...Well Logic still drops out and gives me the message, even though there is NO midi information in this file...
Then I noticed that even AIF or mp3 files, didn't play properly from the desktop preview mode. They stop too. Activity monitor doesn't seem to be showing anything overworking..
Disk Warrior fixed some volume errors,
Anyone have any ideas to try?

I'm using a motu828. I disconnected the firewire connection, and ran audio from the headphone jack to the motu, and VOILA, no problems... Last year, I went thru two motu units, not really sure if they are the issue.
I think it might be LOGIC's firewire circuitry. Apple techs couldn't find the issue, I had the G5 motherboard replaced. Another factor was I had 3 Lacie firewire drives (2 firewire 800, 1 400) I have had 4 Lacie drives die on me in the last 3 years. They are the only firewire drives I have, so I don't know if the fault lies with them, or the again Apples firewire circuitry, stressing the drives out???
I also put a firewire 800 card in my system.
I have now switched to an external ESATA raid setup. No more firewire drives. So far so good. Since I had the whole motherboard replaced, I don't know what that means in terms of MOTU connected via firewire..
For now, I'm running audio out of headphone jack, using all virtual instruments, so I know it will sound better when I get firewire audio up and running, but I got tired of it cutting out every 3 - 30 minutes. I'm thinking about the apogee duet unit. But again if it's connected via firewire, I don't know where that leaves me..
My G5 is three and half years old, perhaps it's tired and wants to be retired....
The dark part of me wonders, if Apple computers don't start crapping out after three years of heavy use, or is it that technology, software, updates, push the hardware beyond it's capacity after a few years.

Sound cuts out and becomes distant?

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