Sound cuts out on DVD slide shows with music

I have tried 5 DVD slide show programs with the same result.  Hewlett Packard says my hardware is OK but I have a compatability problem.  My wife has the same compaint.  Can you help with my computer?

Before doing anything with the computer in question, backup all the music files in question to either a flash drive or CD. Try  that music, etc on an independent computer, either friend's or at a library to see if the files are good and do not exhibit the problems that are being observed on the computer in question.  If they play OK elsewhere, then try the "Recovery Partition Manager" to return the computer to "like from the factory".  With all the software experimenting, it could be a problem between the different software installs. Once the computer is "like from the factory" again, then try to play the music that was backed up on the "factory fresh" installation without any other software installs.  Report back on how that goes.
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    samandsarah wrote:
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