Sound Distortion - Music and Events only

My iphone 3gs 3.1.2 seems to have a software issue playing sounds. when playing music from the speaker or using the headphone jack the sound is incredibly distorted and unrecognisable, even with the volume low. i have done several soft and hard resets which fix the problem for a short time and it then returns, sometimes part way through a song, video or application. interestingly the sound whilst making standard voice calls is ok, but maybe this is not as noticeable as it is at a lower volume and has less bass tones. Any ideas?

I am having the same problem. Have sent an email to customer support to see if any feedback. Since music file that was purchased on iphone plays fine when synced to PC and played in Itunes I suspect is hardware or software problem with Iphone 3GS. Seems to have been happening ever since I purchased though.

Similar Messages

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     Cheers, Tom

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    Hello Community!
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    You need to forward this to Xperia care as this is only a user led support forum - http://www.sonymobile.com/global-en/support/contact-us/
    For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

  • Distorted music and sound from headphone socket

    I've just started having an issue with my iPod touch, which is just over one year old. Whenever playing sound (music, videos etc.) the sound is distorted and "echoey" from the headphone socket, unless I apply some pressure to the connection. When I let go of the connection, the distortion returns. I have tried different headphones, but this makes no difference to the problem. Playing music on speakers via the dock connection is problem-free.
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  • IPad only plays sound with music and some games

    My iPad was working great until a week ago but now I only have sound for my music. I have no sound when I type (yes I checked to make sure that the keyboard clicks were on). On certain games I have no sound. When I put my headphones on I have sound on Geometry wars but when i take the headphones out I got nothing. Also when I lock my iPad it doesn't make a sound. Any ideas?

    I don't fully understand what's involved but I've found that a System Reset cures many ills.  It's easy, quick and harmless:
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    Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark.

  • Ipod classic sudden sound distortion from dock connector only

    I have an ipod classic 160gb 7th generation.  When I docked it one day the sound was very distorted and unplayable.  This happens in different docking stations yet they play with other ipods.  I can still sync and charge (through some but not all chargers) and can play through headphones.   
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    Thanks for your reply
    Do you mean take it to a physical store?  The closest one I have is just over an hours drive away, if they'll look at it for me though I guess it's worth it.
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  • Suddenly lost sound on music and games but it ring perfectly

    I use an iPhone 4s i've encounter a problem with my phone that suddenly lost the sound when i'm playing games n listening to music but if there were an incoming call it is rang perfectly with sound.. Please help me.. I dont know what the problem is.. Thank you

    Hi Jefrizalo,
    If you haven't already done so, you may want to restart or reset the iPhone:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Restarting your iOS device
    1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    2. After the device has turned off, press and hold the Sleep/Wake button until the Apple logo appears.
    Resetting your device
    If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
    If the above does not resolve your issue, the next best step will be to restore your iPhone using a computer with iTunes. Please be sure to backup your iPhone first.
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    http://support.apple.com/kb/HT5262
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thanks,
    Matt M.

  • ITunes Backup, Music and Podcasts only

    Dear Discussion members,
    I would like to back up my iTunes Library. I have a read a few posts first but haven't quite found the answer I'm looking for.
    I have a lot of podcasts and music on my internal drive.
    I do have an external but don't want to back up there, instead I want to do the backup to DVDs (a bunch of them for sure)
    I know there is the iTunes database file and from what I've read it may be worth backing that up but I am not sure how in the future I will merge the current database file with any current version. That's one question.
    Aside from that what I want to do is backup my Podcasts. I know I can do this manually but I would like to do it through iTunes…is this possible and recommended over a manual backup?
    In terms of songs, can it be done via iTunes as well?
    Any and all feedback is welcome. IIf something is unclear please let me know and I will try to clarify as best I can.
    Sincerely
    Alex

    Hi, Thanks for your post.
    Problem being that there is a few thousand file
    I am thinking that I should just re-import them but this does take a while and it may happen again.
    Obviously isnt a known issue as such

  • My sound is gone and the only time it comes is when i use a speaker

    my sound does not work the keys do not work too

    Go step by step and test.
    1. System Preference > Sound > Output > Internal Speakers
        Highlight  Internal Speakers.
        Make sure that Mute is not enabled.
    2.Plug in and  remove the headphone.
        If you see red light in the headphone port, plug the headphone
        in and out of the port 5 or 6 times to flip the microswitch inside.
        Sound output may be stuck in the digital mode.
        Try this even if you don’t see the red light.
    3. Reset PRAM.  http://support.apple.com/kb/PH14222
    4. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:    "Resetting SMC on portables with a battery you should not remove on your own".
    5. Applications > Utilities > Audio MIDI Setup
        Audio Devices window
        Side Bar
        Click the Built-in Output.
         Make sure that no box is checked under “Mute”.

  • My sound for music and apps is not working. when i try to turn the volume up it says "Sound Effects" ...Anyway to fix?

    I need to kno how to fix this problem

    Try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod

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