Sound for recording video and audio not working

I have tried everything to get the sound to work.  I have reinstalled the audio driver.  When I go to soundrecording.exe to see if I can record sound it gives me a message "An audio recording device cannot be found."  Please help this is driving me crazy.

well, since people can hear you on a call, it's not a hardware problem with the microphone.
It appears to be something wrong with your recording apps -- the camera (in the case of video) and whatsapp.
First attempt would be to:
a) install another camera app with video capability and see if IT will record audio. and
b) uninstall and reinstall whatsapp to see if that fixes the problem.
If that doesn't work, to a backup, then try a hard reset and re-install the apps one by one, confirming that recording works after each install.
/drt

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