Sound from iPhone 5 only left ear

My iPhone 5 is linked to both Resound Lynx 9 hearing aids. However, telephone calls and music is only heard in the left ear. When I try to listen to stereo music I don't hear the right channel. How do I get sound to both ears?
Thanks.
Dennis

Apple does not transfer data for you. You need to back up your phone before you go. You need to go to the Apple store (not Best Buy)--make an appointment at the Genius Bar so you don't have to wait. Bring your phone. It will be inspected. If a manufacturing defect is found, and not determined to be to accidental damage, your phone will be replaced, not with a brand new one, but with a "service unit", which can either be a new or refurbished phone, with no way to tell the difference.

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Hello yrxm035
I would check out the article to check against the steps that you have done. If you are still cannot get it resolved, there is a link in the article for additional support.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thanks for using Apple Support Communities.
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- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
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Hello shludington,
Thanks for contributing to the Apple Support Communities.
If you are hearing unexpected sounds from your headphones when they are plugged in to your iPhone, try these troubleshooting steps first:
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Try using another headset. If the issue happens with the other headset, contact Apple Support for help. If the other headset works, contact the headset manufacturer.
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By starting a new thread instead of re-viving an old one,
suggestions would be addressed to you directly...
However you may choose to discuss the matter with
an Apple Store specialist or Genius, and contact one
nearest your location for an appointment date/time
for someone to perform diagnostic testing. If the unit
is covered under AppleCare or a the complementary
warranty at that time, further suggestions for repair
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See all worldwide telephone support numbers
Contact a mobile carrier
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
For Apple authorized Sales, Service, Training, Certification
and Consulting, see these links to locate sources:
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Hello JohnBoarkman,
Welcome to the Apple Support Communities!
I understand that you hear no sound from your accessory when you connect to your headphone jack. My first troubleshooting suggestion for this situation would be resetting the NVRAM on your Mac. Please use the instructions in the attached article to complete this process and let me know if the issue continues.
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Hello,
I have a HP 8440p VQ664ET#ABU Elitebook laptop running Windows7 64bit pro.
Since today I'm experiencing the following problem:
1) no sound is heard through speakers when headphones are disconnected.
2) If I connect the headphones, the sounds are heard correctly through them: this is the expected behavior
I don't think it's a speakers hardware problem because I can make the speakers play sounds for one or two seconds like this: while a sound is being played, such as music file for instance, if I move up and down the headset volume cursor (regardless if headphones are connected or not) I can hear the played sound through the laptop speakers for a few seconds, after which the speakers mute again.
So to summarize:
1) Headphones disconnected: no sound from speakers
2) Headphones connected: sound from headphones
I rebooted, suspended and restored without any luck so far.
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Try installing the sound drivers from the following weblink:
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59649.exe
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Offers tested solutions that begin by identifying the exact issue, and then adjusting the settings that will resolve the majority of sound problems on a notebook running Windows 8.
I am an HP employee.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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Sound from iPhone 5 only left ear

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