Sound from one channel only + Apple Support

Hey,
I've had my 30 gig iPod 5G since February, and the sound only comes out of one ear (the right channel). To make the sound return on the left channel, i can do two things:
Pull the headphone jack out 2mm, but the music sounds much duller from both sides (I am not using any kind of case which prevents me from putting the headphones fully into the jack)
Or
Squeeze the ipod just below the bottom right corner of the screen.
Either of these 'solutions' didn't seem acceptable to me, so i can onto this forum to see what people have done. I then ordered apple online service for me to return the iPod. I put in the online notes about my problems with the iPod thinking that I would get a new one (like the previous similar problems).
I get my original iPod returned a few days later with some A4 sheets saying that there was 'No trouble found on iPod' and the diagnostic tests all went ok.
So... where does this leave me now? Do i send the iPod back, only for them to send it back to me unrepaired?
What can i say to apple to get them to look at my ipod a little more thoroughly??
Thanks in advance
30gig Black iPod Video   Windows XP  

hey,
much happier now!
managed to 'fix' my ipod myself! instead of holding the ipod together just below the screen, i squeezed a bit harder than i should have and the sound now comes out of both sides!
Who needs Apple support when brute force will fix anything!
if you're willing to do it, than i'd try squeezing the ipod front and back sides between the screen and 2 o'clock on the wheel.
hope that helps

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