Sound from speakers and headphones alike are glitchy

Hey I have an Enyv ultrabook 4 core i5 and whenever i play music or watch something the sound is always glitchy. Anyone out there who can help?

I have same exact problem, Did u contact to HP support? wat did they say?
Even HP support couldn't help me.... they asked me to troubleshoot in all ways and asked me to format but still i have that problem. They couldn't even replace or exchange my product(ENVY 4 Touchsmart 1215dx).
Possible reasons why this happen:
1. Hard drive isn't fast enough.
2. Audio drivers not properly installed.
3.VIA Chipset issue.
4.Soundcard problem.
For me 1 & 2 are fine, so problem is between 3or 4 may be both.
Try to check where problem exsits from above 4 points

Similar Messages

Sound from speakers AND headphones

I'm getting sound out of the speakers when I plug in headphones on my G5. It goes mute when I first plug in the headphones, but then comes back on. If I go into System Prefs, it shows the headphones as being the line out. Also, if I click the Digital Out, it still comes out of the speakers. The speakers are JBL Creatures. Any ideas?

I have same exact problem, Did u contact to HP support? wat did they say?
Even HP support couldn't help me.... they asked me to troubleshoot in all ways and asked me to format but still i have that problem. They couldn't even replace or exchange my product(ENVY 4 Touchsmart 1215dx).
Possible reasons why this happen:
1. Hard drive isn't fast enough.
2. Audio drivers not properly installed.
3.VIA Chipset issue.
4.Soundcard problem.
For me 1 & 2 are fine, so problem is between 3or 4 may be both.
Try to check where problem exsits from above 4 points

Suddenly no sound from speakers and only from headphones

Hello,
I have a HP 8440p VQ664ET#ABU Elitebook laptop running Windows7 64bit pro.
Since today I'm experiencing the following problem:
1) no sound is heard through speakers when headphones are disconnected.
2) If I connect the headphones, the sounds are heard correctly through them: this is the expected behavior
I don't think it's a speakers hardware problem because I can make the speakers play sounds for one or two seconds like this: while a sound is being played, such as music file for instance, if I move up and down the headset volume cursor (regardless if headphones are connected or not) I can hear the played sound through the laptop speakers for a few seconds, after which the speakers mute again.
So to summarize:
1) Headphones disconnected: no sound from speakers
2) Headphones connected: sound from headphones
I rebooted, suspended and restored without any luck so far.
I'm under the impression that there might be a problem with the headphone jack: it is like the laptop always thinks that the headphones are connected and therefore cuts the output to the speakers.
Any clues?
Thanks
Sergio

Try installing the sound drivers from the following weblink:
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59649.exe
If the issue persists, try the troubleshooting steps mentioned in the following weblink:
HP Notebook PCs - No Sound from Speakers (Windows 8)
Offers tested solutions that begin by identifying the exact issue, and then adjusting the settings that will resolve the majority of sound problems on a notebook running Windows 8.
I am an HP employee.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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No sound from speakers or headphones on my hp pavilion dv6-6c50us

no sound from speakers or headphones on my hp pavilion dv6-6c50us. Speakers are not muted and volume is up. May have happened after a system update

Hi,
Try the following.
Download the relevant IDT Audio installer on the links below and save it to your Downloads folder.
IDT Audio Installer - Windows 7.
IDT Audio Installer - Windows 8.
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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Microsoft MVP - Windows Experience

No sound from HP G62 laptop and can no longer get sound from speakers or headphone jack . USB sworks

have an HP G62 laptop. I can no longer receive sound from speakers or from headphone jack. If I plug speakers into usb - I will get sound. Any ideas?

I don't think I have anything to offer that you haven't done. In Device Manager, Device status says "working properly" and you've reinstalled this driver.
Realtek Audio Driver for Windows XP
Right?
The only other thing I know to do is restore the hard drive to its original factory fresh contents.
-Jerry

My Iphone 4s has no sound from speakers and no text tones.

There is a red tag in the dock indicating water contact.
I cannot work out how this is. I have never used the phone in the rain and if i did i would expect the red tag to be in the headphone port.
I carry my phone at all times in my jacket pocket.
I never use the phone to listen to music in bathroom or shower.
It has never been near spills or dipped into my cup of morning coffee.
So.....how do I prove this to Apple and get a replacement??? Everything else works, just no sound from music and texts etc.
Done a restore and doesnt work.
HELP!

Hello,
Sorry about your situation. We do shell out some money for this phone (some more than others) but at the end of the day we are humans and these phones are also made by workers that cannot even afford and iPhone. Don't blame Apple (blame Foxconn?).
I normally use the vibrate with the Bluetooth headset and send the audio through the Bluetooth speaker, so this is not a big issue for me. However if your settings are correct they can verify this issue at the store immediately but not sure about the turn around but the Apple genius should have some estimate.
Hope the the Bluetooth can help.

Hp pavilion g6 notebook PC. No sound from speakers or headphones

Hi, I just did all the recommended updates for my computer this week due to it working so slowly. It started working like new again with one problem, I now have absolutely no sound. A big problem for me since I use this laptop as a TV and love listening to my music. Product number: LW354UA#ABA. Serial number: [edited Serial Number by Moderator]. I hope this is enough information to get help.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55036.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' ( or Speakers/HP ) once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

No Sound from speakers but Headphones work on HP All-In-One 23-p142

I recently purchased my computer HP Pavillion 23-p142 with Windows 8.1 64bit on July 9, 2015 and everything was golden...couldn't be happier with it for my needs. Now, in just the last few days, the sound doesn't work at all. No sound from Windows Media Player, Youtube etc. Absolutley nothing. Not even system sounds. I've tried troubleshooting tips such as going into Computer Management> Services> Windows Audio and restarting that service...still no luck. I've uninstalled and reinstalled the Realtek HD Audio drivers several times and it worked on the very first attempt then the sound went away again after a few hours. I'm at a loss for what to try next...Any help would be greatly appreciated. Thanks. PS. I forgot to mention my headphones work fine. And here are some screenshots of devices...if that helps with anything.

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how you are not able to get sound from the speakers of your desktop computer, and I would be happy to assist you in this matter! Do you speakers work on another computer? Is there any software you need to install to properly configure your speakers on your system? In the meantime, I recommend following the steps in this document on No Sound from the Speakers (Windows 8). This should help return the sound to your computer using your speakers. I also recommend returning your system back to a previous restore point before the issue occurred. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 8).
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards

X220 tablet - sound suddenly stopped working from speakers and headphone (but not bluetooth)

X220 tablet (about 2.5 yrs old, out of warranty) was working completely fine last night; this morning, no sound is coming from the laptop, either through speakers or through headphones (audio jack). I am, however, able to get sound through a bluetooth-connected speaker.
I had hoped this was a software issue. Tried uninstalling/installing all sound devices, updating BIOS, updating drivers, system restore to previous date, rebooting a million times, etc. No joy.
When I run the sound troubleshooter, it says that no speaker, headset, or headphone appears to be plugged in. The sound icon has a little red circle/white X next to it. When I try to plug in headphones, nothing happens -- does not seem to detect the event. When I press the mute and volume buttons on the tablet, no response.
Also, under Device Manager -> Sound, video and game controllers, it lists only "Bluetooth Hands-free Audio" and "Intel Display Audio". I don't think either of these is the normal X220 audio driver, is it? What else should be there? I downloaded the Conexant Audio Software from Lenovo's site (this is what came up when I searched for audio drivers for the X220 tablet), and tried to install it, but halfway through, it said the install failed because it couldn't locate the device for the driver.
This sounds like it's a hardware problem -- any way to verify? Also, which piece of hardware exactly? Is it the sound card (that's presumably integrated into the motherboard --> no easy fix)? I'm guessing it's not the speakers themselves since the headphone jack is also affected, but what is my best line of testing at this point to confirm that? If it IS the sound card, any suggestions on the best fix?
Many thanks in advance!
Solved!
Go to Solution.

I was wrong - I did upgrade to a 3 yr warranty (had forgotten about this) so hopefully it's covered!
Thanks for having me double check!

Toshiba L655 No sound from speakers or headphones

<HTML><H3>Hi, Hope you can help. I have a Toshiba L655 Laptop with 4.06mb ram and a 64 bit operating system. I have windows 7 with the upgrades now to I am sure vista and maybe win 8 
about 8 months ago the sound just quit. I checked all of the volume controls, tried headphones and it just would not work. I tried the system troubleshooter and it said the system was functioning correctly. THen after 2 weeks it started working for a couple days and then quit again. It has not worked since. I uninstalled the sound driver and reloaded the driver it called for from the internet. I forget where I found it. Anyway new driver installed and nothing....System still says it is functioning normally. PLEASE HELP... Sincerely GR </H3></HTML>

Can you check the laptop's full model and part numbers from the label on the bottom? Don't include the serial number.
- Peter

No sound from speakers or headphone jack on M35X-S114

Help. I haven't had sound on my laptop for quite sometime. I don't know if it just a driver issue/conflict, though I have downloaded the current RealTek Audio driver, which didn't help, or if my sound card is dead. Any suggestions would be greatly appreciated. Here is what I have tried, the volume control on the side is turned up. The card is enable and it states that the device is "working properly". I have plugged headphones into the jack and still have no sound. I have tried the troubleshooting and that still didn't work. Any suggestions would be greatly appreciated. Thanking you in advance!

I don't think I have anything to offer that you haven't done. In Device Manager, Device status says "working properly" and you've reinstalled this driver.
Realtek Audio Driver for Windows XP
Right?
The only other thing I know to do is restore the hard drive to its original factory fresh contents.
-Jerry

Sound coming from both speakers and headphones at the same time in probook 4440s

I have a Probook 4440s with windows 8 pro(64 bit) with IDT high definition codec installed. Yesterday when i was playing some songs i noticed that the sound was coming from both headphones and speakers even when my headphones are plugeed in and my lappy was having no such problems a few hours earliers while i was watching a movie. Please help..

It may be because you have both the internal speakers and headphones enabled at the sametime on your laptop. This might just happen automatically when you plug your headphones in. You need to manage your audio devices on your laptop.
Go to Control Panel> Hardware and Sounds> Manage Audio Devices> Playback Tab (which should already be selected)
In the playback tab there should be a list of all the audio devices you are using on your computer. Right click on the one you don't want to use and click disable. This should stop the sound coming from that audio device.
Remember: You will need to enable that audio device if you want to listen to sound through it again. Your internal speakers won't work once you enable them again. This might also be the case with your headphones. You may also have to do this every time your plug in a device or once you restart your computer.
Another note: Sometimes disabled devices will not show up on the audio device list so once you disable a device it will dissappear. This is an easy fix too. Just right click on an audio device and make sure show disabled devices and show disconnected devices is checked.
I hope this helps.
(I was using a computer with Windows XP to explain the instructions but it should be similar with your Windows Operating System. You may however have to play around a little on your computer because it may be slightly different)

New headset, but certain programs are transmitting sound through speakers and not headphones.

Spoiler (Highlight to read)
Hello,
Hello,
I just recently purchased a new headset for gaming but have been having some issues with it and the system sound. One major issue is when I call someone on skype, the sound from Skype or the call will go through the headphones, but any other audio comes out of the speakers. I have also notices that iTunes also does not function when I am in a call as well. Some examples would be if I were to want to watch a YouTube video while in a call, the sound would come through the speakers and not the headphones. However, I did find a fix for it. All I had to do was disable the main speakers and the audio was transmitted to the headphones. Another example would be if I wanted to run games via Steam (Garry's Mod, TF2, ect.), I wouldn't get any sound whatsoever from the game. Not through my speakers or headphones. With one exception, Garry's Mod volume I can hear through the speakers while in a Skype call, but I want the sound to come through the headphones. But with TF2, I get no sound whatsoever. If you need any more information about my issue, please feel free to ask. Thank you.
This question was solved.
View Solution.

Hello @LayneStaley,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how certain programs are transmitting sound through speakers and not the headphones, and I would be happy to assist you in this matter!
To ensure that your headphones are utilized when plugged into your notebook, I recommend following the steps below:
1. Click the Start button
2. Click Control Panel
3. Click on Hardware and Sound (sorting the control panel icons by "category"), and then click on Sound
4. Under Playback, you should see one or two speaker icons. One of them should already have a green checkmark next to it (which will be your notebook's main speakers). If the second Speakers icon is not visible, right-click in the list of devices and select Show Disabled Devices
5. A second, disabled icon of "speakers" should appear. Right-click this icon and click Enable
6. Select the newly enabled speaker device, right-click it, and select "Set as Default Device".
7. Click Apply.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
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Audigy 2 zs - moved pc from one room to another and now no sound from speakers (headphones

As the title says,
I just completed moving my pc from one room to another. Low and behold I get no sound from speakers (just some stereo speakers with powered sub). I do get audio out of the headphones (fully disconnect headphones from front panel when attempting to get sound from speakers). I know this probably points to a faulty speaker setup but that's pretty straight forward and looks to be fine.
Anyone encounter this problem before or have any suggestions?
Thanks!

Mr. Jefferson, Thanks for the quick response!
A mystery! Usually, it's easiest to have FiOS patched into your home's cable TV wiring, so I'm curious why you don't have a coax router that provides you with the ethernet (internet) jacks. Some questions:
Do you watch TV from some other source (like satellite or cable TV) but are using FiOS only for Internet?
I have both fios tv and internet
You said 2 cables are going from your router to a box in the wall. What are the 2 ports labeled on the router?
One of them is just the main "internet" port I guess you could say while the other is just one of the ports labeled 1-4 (plugged into #2 I believe)
Is there any labeling on the jacks on the wall box? On the other box in your room?
On the wall box in this room theres labeling on the jacks on the wall box that says IN and OUT (in marker), while in my room there's the same box but with only ONE, unlabeled jack (I think there's supposed to be another jack but it seems to be closed/sealed off)
Do you know where the Internet jacks connect to? Like a patch panel or box somewhere in your garage or near where your FiOS/cable tv/phone service is? Somewhere these cables have to terminate.
I believe they somehow connect to this box in my garage (did some research and I believe it's called the ONT? and there's another box below it which I believe is the battery)
Hope this info helps!

When I plug my headphones in the my laptop I still have sound from my speakers and headphones

Hello, I'm having trouble with the sound on
my laptop and it's only just started to happen.
When I plug my headphones in the my laptop my speakers don't get muted, So I
have sound from my speakers and headphones at the same time.
I've reinstalled the drivers and this didn't work, So I'll hoping you can help me.
HP Pavilion g6 Notebook PC, Product number A8M62EA Windows 7 64-bit

Here's the trick (and it's been verified on 3 other Win 7 systems):
1) R click on your speaker icon, select 'Recording Devices' (if you have the sounds dialog up, it's the 2nd tab 'Recording')
2) R click in the white space, be sure that BOTH "show disabled devices" AND "show disconnected devices" are checked.
3) **Now this step is going to take a little bit of thought for each computer being used: on my laptop (HP Elitebook) I get a device "Stereo Mix", ENABLE this device.
4) Click on Properties, go to the tab 'Listen'
5) Check the box "Listen to this device", also change the drop-down box below "Playback through this device" to be your second audio device
-- To verify that you've done this correctly, go back to the Sound dialog tab Playback, you should now see both of your audio devices showing the little green graphs moving.
Here are the specific settings that I have on my laptop, maybe this will help with your settings:
Speakers- GN9350 (Default Communications Device)
Speakers- SoundMAX Integrated Digital HD Audio (Default Device)
Stereo Mix- 'Listen' feature points this device to my GN9350 headset.
Let us know how it goes!
"I work for HP."
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****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Sound from speakers and headphones alike are glitchy

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