Sound goes up and down occasionally, sometimes it crackles right before

Sometimes my sound goes low and then comes back up to the normal volume when I am listening to music, watching a show, or watching something on youtube. I'm not sure what is causing it and the online chat person couldn't figure it out. She when into my speaker setup and enabled all the optional speakers (center, subwoofer, rear pair) and then under "full range speakers" she enabled "front left and right" and also "surround speakers" but that didn't help. Any solutions for this?
HP H9-1400t system
windows 8.1

Hi Dave,
Did you upgrade to Win 8.1? Try installing this IDT audio driver for Win 8.1.
If this driver does not help then temporarily use a two speaker setup and use the headphone jack on the top of your tower instead of the rear audio out jack. Your rear input/output audio jacks may be failing. If this is true you may have to replace the mainboard.
Jaco
****I am not an HP employee****
Please give a" Kudos" if advice received is relevant or" Accept as Solution" if your problem has been solved.
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Similar Messages

  • The sound goes up and down on my hp pavilion dv6

    Hello guys
    My laptop [ HP notebook dv6 ] with win7 has an issue with sound. The sound goes up and down as I play music (whether it is mp3 or from youtube).

    Hi,
    Can you post back with the full Model No. and Product No. of your dv6 series notebook - see Here for a further explanation.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Sound Goes Up and Down in HP Envy m6-1105dx Laptop Beats

    Yes, Hello.
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    This question was solved.
    View Solution.

    Yeah, thanks for the help, but I found a solution that works for me, thanks to  KGB999
    http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio-e-g-Windows-8/Volume-Swings-During-Songs-wi...
    If any of you lot have trouble with you audio just follow this steps:
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    1) Press [Windows] + [X] on your keyboard and go to Device Manager
    2) Go to Sound, video and game controllers
    3) Click on IDT High Definition Audio CODEC
    4) Click on the Driver tab
    5) Click on Update Driver
    6) Select Browse my computer for driver software
    7) Select Let me pick from a list of device driver on my computer
    8) Select High Definition Audio Device
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    2) Click on Speakers
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    Hi,
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    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    Hi all,
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    Hi,
    Ive been having this problem with my Compaq CQ60-615DX for almost a year now. When im listening to music I can hear the audio going up and down through it. One sec itll be loud and  the next its like the audio being turned down (but the volume bar does not move). I also have SmartAudio with the Conexant High Definition. So, I see that you have figured it out. Ive tried to understand what you said but im not very literate with computers. Could you explain how to stop it step by step? I would appreciate it. Thanks.

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    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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