Sound has stopped working on hp dv6 windows 7

i was using my hp dv6 laptop which runs on windows 7, when the sound just stopped suddenly. i unplugged my speaker and when i did it the sound coming through the speaker was like a clicking, as if the sound is lagging or something. ive tried everything i can think of including searching for driver updates of which there arent any because im up to date. so i tried rolling back and that didnt work so updated again and still doesnt work..please help me. ive only had the laptop for a couple of weeks and it hasnt been abused or anything. i just dont understand it at all and dont want to pay a fortune for some1 to fix it, please help!

Is the external speakers are working fine, and internal speakers has cracking sound - i suspect it to be speaker hardware related issue. you may need to report this ti HO technical support and have the unit serviced if needed.
If none or the speakers work or just external does not work, you can troubleshoot issues related to internal/external audio switching from the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01884922
hope it helps.
Regards,
WW
“I am an HP Employee“
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Sound has stopped working on hp dv6 windows 7

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