Sound has suddenly stopped on my hp laptop. how can i fix this?

I have the hp Pavillion dv6 running Windows 7.   The sound stopped after I loaned the laptop to a woman from church whose house was struck by lightening, until she could buy another computer.   My computer was not in her house when it was struck by lightening, and I don't want to tell her about the problem, because she has enough on her hands right now.
I have tried to adjust the sound myself, and have used the sound diagnostic tools, but every tool says that it can't find any problem.  But there is no sound.   Can you help me?
This question was solved.
View Solution.

Hi,
If I were you I would restore the system to the point before you loan this notebook because from this what you wrote I understand that everything worked fine before this person received it from you.
Resource:
How to Do a System Restore in Windows 7
How to Do a System Restore in Vista
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