Sound in the speakers but TOTAL SILENCE in the auriculars!!!!!!!!!!!!

Hi everyone,
I buy for my christmas gift a nice Lenovo 3000 N500.
I buy this lady in Germany and obviously the Windows Vista Home Premium pre-installed was in German. So, I re-install Windows Vista Bussiness in English.
Now the problem is that I have sound, very good, but only in my speakers, when I try to use the auriculars is not sound at all, keep emiting the sound from the speakers.
I prove the auriculars and they are perfect!
Wich can be the **bleep**..... problem???
I try disable the auriculars (in the control panel), re-start the laptop and enable the auriculars again and that didn´t work.
Someone can helpmeeee please?????
Cheers,
Yen

Have you tried any troubleshooting
Start here
http://support.apple.com/kb/HT1430

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Sound in the speakers but TOTAL SILENCE in the auriculars!!!!!!!!!!!!

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