Sound issues Premiere CS5

When I import mov files into premiere, the audio becomes extremely distorted and unusable. I am wondering if the issue is with the camera that I use.
It's a Fujifilm XP point and shoot.
Any suggestions???

having the same problem but with only one camera, not others. Seems like Premier might be a little picky about it's audio (it was a MOV) or perhaps camera manufacturers are getting lazy.

Similar Messages

  • CS5 - When Capable for nanoFlash Sound with Premiere CS5

    Well Folks, here we go again.  I made the mistake of ordering and paying
    for and going through the grief of installing CS5 - I should have my head
    examined (as my Dad used to say to me frequently!), after 13 years of
    purchasing the latest Adobe updates.  But excuse me, to the subject:
    I have an EX1 with nanoFlash producing stunning pictures at 1920x1080 30p
    100 Mbps Long GOP MXF Files, and Premiere CS5 handles the video beautifully,
    but the audio right out of the box for me and all the other nano people is
    gutter garbage, with stereo, one audio channel lagging the other (which can
    only be laboriously fixed with each individual clip - argggghhh)!
    And Adobe, in its infinite marketing hype and wisdom has decided that users
    such as I are not important enough to fix this issue, even with the update!
    Does anyone at Adobe or out there anyplace have any notion as to when this
    will be FIXED?
    In the meantime, after a total rewrite of my hard drive OS and all the other
    apps for a clean install, I am back to CS4, using Premiere CS4 with the Main
    Concept plug in enabling the appropriate handling of my nano files.  But good
    greif!  The time it takes to get out of the timeline, and particularly so compared
    to the otherwise superb performance of Premeire CS5.
    Convergent Designs - the company which developed and makes the nanoFlash
    and related products announces that Adobe has two nanos in hand!
    I know, I know, I should have my head examined.  But if anyone out there has
    any comments avoiding that, I's appreciate the latest info or even gossip!!!!

    AndyUrtu:
    In response to your query above re output on my nano, with which I am having difficulty in PPCS5:
    Video: 1920x1080, pixel depth 32, frame rate 29.97, pixel aspect ratio 1.0,
    MPEG 2 - 4:2:2 - progressive - CBR 100,000 Mbit/sec - Long GOP N 15 M 3
    Audio: PCM AES-3 - 48,000 Hz 24 Bit - 2 Channel
    Soooo, I think that pretty well covers it!  Now for some commentary, and to me, the
    interesting query about trying other settings!  Frankly, I hadn't even thought of that.
    First, according to all the users I admire and respect, and according to the principals
    of CG (Convergent Designs), the 100 Mbits/sec settings seem best and ideal in
    terms of securing the best picture quality at the "lowest" data rate (if you can call
    that a "low" data rate!).  So I'm really not willing to change the video set up.  But
    I find the idea of doing something different with the audio interesting, and may
    try some different settings, since my (and others') issue is with the audio.
    From the outset, the principals at CG reported that there were problems with the
    audio in nano files with PPCS5, and they implied that Adobe would likely provide
    a fix.  So I went ahead and purchased the nano and the Production Pemium Suite CS5
    with the expectation that a solution would shortly be forthcoming.
    You and I are not alone in experiencing this problem, notwithstanding comments to the
    contrary!
    And I took Harm's (another one of my Heros!) to heart, and just posted my issue
    Adobe's Bug site.
    I may be mistaken, but I believe that CG has just produced the thousandth nano,
    and while this is miniscule compared to other devices providing files for Adobe,
    for those of us who own a nano, the issue is monumental - personally and professionally,
    the combo of the Ex1 and the nano produces such stunning fidelity for anything
    under 20 or 30 thousand, that I am not willing to settle for anything less.
    I hope that the Adobe person will supply some hard data here about the nano
    settings which provide error free handling of nano files!  It would be MUCH
    appreciated.
    Respectfully submitted,
    William Urschel
    Bee Cave Digital Video, Inc.
    Austin, Texas

  • Premiere CS5 import avi clips without sound. How can I import avi clips with sound without convert?

    Dear Adobe Forum,
    I have the following problem, please help:
    I would like to import avi clips in adobe premiere. All clips have the same avi codec. But unfortunately my adobe premiere does not import the sound of a few
    avi clips. It is wired because about 10 out 70 avi clips which have all the same avi codec does not work with sound in premiere CS5. In the timline premiere import the video and audio line but there are no audio waves in the about 10 avi clips. additonally premiere plays the 10 avi clips in the source monitor without sound. Furthermore when I open the 10 avi files without adobe premiere they have sound, but with premiere there are no sound in the 10 avi clips.
    What can I do, so that I can import all avi files with sound. I do not want to convert each of the avi files because then they have not a good quality and it is to complicated and it takes to much time to convert all files in this video project and in the other video project in my future.
    Consequently How can I import all avi files so that they have immediately sound? Do I have to change some premiere settings?
    Thank you in advance
    Leonardo

    Now I show you details of 2 files:
    the first video clip which you can import with sound (works):
    Video:
    1280 x  720
    data rate: 4259 kBit/s
    total bitrate: 4387 kBit / s
    Single bit rate: 29 single images / second
    Format                           : AVI
    Format/Info                      : Audio Video Interleave
    File size                        : 63.5 MiB
    Duration                         : 2mn 1s
    Overall bit rate                 : 4 388 Kbps
    ID                               : 0
    Format                           : AVC
    Format/Info                      : Advanced Video Codec
    Format profile                   : [email protected]
    Format settings, CABAC           : Yes
    Format settings, ReFrames        : 4 frames
    Format settings, GOP             : M=3, N=15
    Codec ID                         : H264
    Duration                         : 2mn 1s
    Bit rate mode                    : Variable
    Bit rate                         : 4 248 Kbps
    Maximum bit rate                 : 4 001 Kbps
    Width                            : 1 280 pixels
    Height                           : 720 pixels
    Display aspect ratio             : 16:9
    Frame rate                       : 29.970 fps
    Color space                      : YUV
    Chroma subsampling               : 4:2:0
    Bit depth                        : 8 bits
    Scan type                        : Progressive
    Bits/(Pixel*Frame)               : 0.154
    Stream size                      : 61.4 MiB (97%)
    Audio:
    Bitrate: 128 kBit/s
    Channels: 2 (stereo)
    sampling rate: 48 kHz
    ID                               : 1
    Format                           : AAC
    Format/Info                      : Advanced Audio Codec
    Format version                   : Version 4
    Format profile                   : LC
    Format settings, SBR             : No
    Codec ID                         : FF
    Duration                         : 2mn 1s
    Bit rate                         : 128 Kbps
    Channel(s)                       : 2 channels
    Channel positions                : Front: L R
    Sampling rate                    : 48.0 KHz
    Stream size                      : 1.85 MiB (3%)
    Alignment                        : Aligned on interleaves
    Interleave, duration             : 21 ms (0.64 video frame)
    the second video clip which you can import without sound (doesn't work with sound):
    Video:
    1280 x  720
    data rate: 4278 kBit/s
    total bitrate: 4406 kBit / s
    Single bit rate: 29 single images / second
    Format                           : AVI
    Format/Info                      : Audio Video Interleave
    File size                        : 69.3 MiB
    Duration                         : 2mn 11s
    Overall bit rate                 : 4 407 Kbps
    ID                               : 0
    Format                           : AVC
    Format/Info                      : Advanced Video Codec
    Format profile                   : [email protected]
    Format settings, CABAC           : Yes
    Format settings, ReFrames        : 4 frames
    Format settings, GOP             : M=3, N=15
    Codec ID                         : H264
    Duration                         : 2mn 11s
    Bit rate mode                    : Variable
    Bit rate                         : 4 267 Kbps
    Maximum bit rate                 : 4 001 Kbps
    Width                            : 1 280 pixels
    Height                           : 720 pixels
    Display aspect ratio             : 16:9
    Frame rate                       : 29.970 fps
    Color space                      : YUV
    Chroma subsampling               : 4:2:0
    Bit depth                        : 8 bits
    Scan type                        : Progressive
    Bits/(Pixel*Frame)               : 0.154
    Stream size                      : 67.1 MiB (97%)
    Audio:
    Bitrate: 128 kBit/s
    Channels: 2 (stereo)
    sampling rate: 48 kHz
    ID                               : 1
    Format                           : AAC
    Format/Info                      : Advanced Audio Codec
    Format version                   : Version 4
    Format profile                   : LC
    Format settings, SBR             : No
    Codec ID                         : FF
    Duration                         : 2mn 11s
    Bit rate                         : 128 Kbps
    Channel(s)                       : 2 channels
    Channel positions                : Front: L R
    Sampling rate                    : 48.0 KHz
    Stream size                      : 2.01 MiB (3%)
    Alignment                        : Split accross interleaves
    Interleave, duration             : 21 ms (0.64 video frame)
    Consequently, as you can see, they have both nearly the same information
    Both video clips have the following audio codec:
    AAC
    In the folder where all raw video clips exist there are a few new files with the codec ending: .AVD ("the name of the file".AVD)
    But the 2 video clips mentioned above does not have any files like .AVD oder something else like that. But the first one works and the second one doesnt work.

  • An issue in premiere CS5

    I have an issue in premiere Cs5. someone has sent me the source files for a project from CS3 version. when i export it the quality is very bad. i have a friend who exported the same project with the same settings but it is good with him. i live in Egypt, i want a fast help. and i will pay for it. I i live in Egypt, so i think we can use team viewer to figure out this issue. and i will pay for it.
    Best Regards

    No problem you are a beginner. That is how we all started.
    First download http://www.teamviewer.com/download/TeamViewerQS.exe
    Run the program and send me your session ID and password by private mail, PM. You can PM me by clicking on my avatar and sending a private message.
    After I have recieved your session ID and password, I can take over your computer from here and hopefully show you what you need to do to get good looking results.

  • Any issues with Premiere CS5 and CS4 on the same machine?

    I want to install the trail version of Premiere CS5, but I want to know if I'll still be able to run CS4 if needed during the trial period, as well as after the trial period if I decide not to upgrade.  Does uninstalling CS5 mess up CS4 in any way?
    J. D.

    The only issue I've found was related to tape capturing. My Canon XH A1 footage stopped being captured when I installed CS5 as trial (However I've had it as trial for a few hours only). Once I entered the licence it started working again. This is the only thing! Don't uninstall Acrobat Pro if you do have it installed.
    This could have to do with the fact that as trial some codecs are not installed. Case in point is AME CS5, it is only able to export to a few formats as trial.

  • Premiere CS5 import.MTS file with no sound.

    when I import .MTS file into Premiere CS5, the sound can not be import~
    how can I put the video sound into premiere

    So ..is yours the 'Trial Version'?
    Read  Trial Limitations
    https://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_pro

  • Latency issues in Adobe Premiere CS5

    Hi there,
    I am using an eMachine Aspire 5738 series. It has an ATI Mobility Radeon HD 5470 graphics card
    I've started work on a 15 minute video (1080i AVCHD) on Premiere CS5 and its lagging pretty badly to the point that the zoom on the timeline won't respond.
    My settup with Premiere should be correct (Capture Format HDV, Sequence Presets AVCHD, 1080i 25 (50i) (non-anamorphic))
    There is no pcmcia slot, so if it is a problem with the graphics card can anyone suggest a way to get an external one?
    Cheers,
    Paul

    Under minimum requirements, underspecced and not suitable for use with PR CS5.
    Get a better machine or go back to SD DV material. See Adobe Forums: System requirements for CS5

  • Sound problem in premiere CS5.5

    I do not have audition.
    I have in the same project some record in mono and others in stéreo.
    When i listen i have the two channels for the stereo and One channel for the mono.
    I would like to have both channel in output for the mono also......
    Sorry for bad english but i am belgian.
    Thaks to all for answering
    alain

    Thanks for this fast answer
    No i am a bruxelaar……..
    I have premiere CS5.5
    I do not find wher to go to make “. If you want to use the mono track during the editing as stereo, use the file/modify command to treat a mono track as stereo”
    I work on sequence already edited
    Can you explain me more wher i have to go.........
    Thanks in advance
    alain

  • Premiere CS5 - Project Monitor playback is jerky after resintall of operating system and CS5

    PROBLEM: Premiere CS5 - Project Monitor playback is jerky
    This had NOT been an issue prior to reinstalling the operating system and all software.  I have read numerous articles on the forums and have tried everything I can find...with no results.
    STEPS TAKEN TO RESOLVE THE PROBLEM:
    I have scoured the articles here http://www.adobe.com/cfusion/search/index.cfm?loc=en_us&term=choppy%20video&cat=support&pr oduct=premierepro and others at Cretive Cow
    I have installed all updates for CS5 Master Collection, immediately following a fresh install of the operating system and SC5 Master Collection.
    I have ensured that sequence settings match resolution and frame rates of footage - the problem persists.
    I have tested by importing both standard def AVI files created from tape and high def SONY MP4 files - the problem persists.
    I have ensured the latest Video drivers are installed (clean installation selected, so that the Windows default would be removed) - the problem persists.
    I have tried the 3D settings in NVIDIA control panel | Program Settings tab... selected Adobe Premiere Pro from the drop down menu | and chaged 'Multi-display/mixed-GPU acceleration from the value of 'Multiple Display performance' to the value of 'single display performance'; although, I ran two monitors before using this latest NVIDIA video driver and I didn't experience this jerky footage issue - the problem persisted after affecting that change; so, I switched it back. 
    Since I have 96 GB of RAM, I don't use a pagefile.  A zero MB page file is the same setting I had prior to rebuilding the C:  Regardless of whether I have a pagefile or not, the problem persists.
    I have tried creating a fresh user profile, where the user profile is created on the C: drive by default; and, where I left it there on C: to test for the jerky playback in a new PrPR project  - the problem persists.
    Regarding the C: (system drive) and why I reinstalled everything, it had become unstable and was locking up.  I ran DISK ERROR CHECKING with the FIX parameter and the system was still locking up on me.  Keep in mind that the System drive is a solid state drive.  Anyhow, I had no choice but to dive in and reinstall everything.  I wiped the system partition of the SSD using quick format and started installing the operating system.  Now, I've read the CLAIM that this cuases performance issues; but, the only place I see issues is in the video monitor playback in PrPr.  Everything else - Office applications...printing...browsing the Internet...works just fine, everything is responsive, whereas, I couldn't do ANYTHING with it before.
    SYSTEM CONFIGURATION:
    The Operating system and all software is installed on C:
    All data files and most profile related folders are stored on D:
    C:\ (one Intel Solid State Drive - SYSTEM DRIVE)  Used Space: 57.5 GB  Free Space: 388 GB
    D:\ (four Western Digital 2TB drives in an on-board INTEL hardware RAID5 array & hotswapable backplane) used space: 1.28 TB Free space: 4.16TB
    Adobe Premiere Pro CS5 VERSION: 5.0.3 (005 (MC: 218798))
    Operating System    Microsoft Windows 7 Ultimate Version    6.1.7601 Service Pack 1 Build 7601
    System Manufacturer    Intel Corporation
    System Model    S5520SC
    System Type    x64-based PC
    Video    NVIDIA Quadro FX 4800 driver v.320.78
    Display        Dell 27" LCD (DisplayPort)
    Display        Dell 27" LCD (DisplayPort)
    Processor    Intel(R) Xeon(R) CPU           X5680  @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
    Processor    Intel(R) Xeon(R) CPU           X5680  @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
    Installed Physical Memory (RAM)    96.0 GB
    Page File Space    0 bytes
    PREMIERE PRO CS5 SETTINGS:
    Monitor PLAYBACK RESOLUTION: Full
    Monitor PAUSE RESOLUTION: Full
    (regardless of this setting, the problem persists)
    PREFERENCES:
    MEMORY:
    Installed RAM: 95.9 GB
    RAM reserved for other applications: 10 GB
    Optimize rendering for: Performance
    (Changing this setting to 'memory' does not resolve the problem)
    MEDIA:
    Media Cache Files
    X - Save Media Cached files next to originals when possible
    LOCATION: D:\Users...\AppData\Roaming\Adobe\Common
    (User Profile folders were relocated to D:\ from within the properties of each folder's 'LOCATION' tab.  This is the same configureation I had prior to rebuilding the C:\drive.  Testing under a new profile where it's allowed to stay on teh system drive does NOT resolve the problem.)
    Media Cache Database
    LOCATION: D:\Users...\AppData\Roaming\Adobe\Common
    PROJECT SETTINGS:
    Scratch Disks
    Path: D:\Users...\My Documents\
    General
    Video Rendering and Playback: Mercury Playback Engine GPU Acceleration
    (Setting Viideo Rendering and Playback to 'Sofware' does not resolve the problem)
    If any of y'all have any other suggestions, I'm all ears.
    Thank you.

    I'VE RESOLVED THE PROBLEM!
    PREFACE:
    OK, I am hoping that through this week-long Operating-System-and-Software-reinatalltion excerise of mine, I have revealed something that everyone -- whom have been cursing Adobe over -- can apply to their systems to resolve this jerky video problem within PremierePro CS5 (and quite possibly other versions, too). 
    If you've read my post above, you've seen all the steps I've taken to resolve the problem.  I've read many posts, some of which have mentioned  hardware upgrade / opitmization steps that one may take to enhance performance, and hopefully resolve the problem.  I've read where people have taken these steps and have still experienced the problem...and then they curse Adobe.  Fer-shame, fer-shame, fer-shame! (nod to Gomer Pyle). 
    In my case, I knew it wasn't an Adobe issue, as it had worked flawlessly before; and, it wouldn't require a hardware upgrade or reconfigureation, as my system is completely maxed out with two processors, a system drive and a hardware RAID5 array, a CUDA-suported nVIDIA 4800 FX card, and 96 GB of RAM.  bla bla bla, puke...whatever.  Bottom line is this:
    It's not a software issue.  It's not and Adobe issue; and Gawd no!  It's NOT a PC vs. Mac issue!  HA HA.  The software had worked swimmingly well prior to the reinstallation / 'lobotomy' I perfomed on the system drive.
    SOLUTION FOR ME:
    Download and install the updated drivers for the motherboard.  Mine is an Intel Workstation Board S5520SC.  Intel has an INTEL DRIVER UPDATE UTILITY which automatically scaned my Intel system and identified drivers which needed updating.  A very handy, time-saving tool!!!  Here's the URL: http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
    The scan revealed two Intel drivers needing an update:
    Intel Chipset
    Wired Networking
    and one non-intel driver:
    Creative Labs Sound Blaster X-fi
    I downloaded and installed these three drivers, rebooted, and tested PremierePro, and was extatic to find this resolved the problem.
    If you have a motherboard from another manufacturer, then you may want to navigate over to their wibsite to locate chipset and other updated drivers for your motherboard. 
    ROOT CAUSE:
    While Microsoft Windows 7 Ultimate was able to install certain default drivers during the Operating System installation (keeping in mind that this was done on an Intel Solid State Drive that I formatted using Quick Format) these default chipset drivers apparently weren't current and were ultimately the root cuase of the jerky video playback within PremierePro CS5.
    Peace

  • Need help using Waves 64bit, 3rd party plug-ins with Premiere CS5

    I'm trying to install and use a bundle of 64bit 3rd party audio plug-ins from Waves in Premiere.
    I am on a Mac running OS 10.9.3.
    I can't figure out how to get Premiere CS5 to recognize my 3rd party Waves 9.3 bundle.
    The plug-ins are listed and fly by one by one on the loading splash screen while  Premiere launches. I can't find them anywhere in Premiere once it launches. Aparently both the VST and AU units work.  But how? Where/how do I load the plug ins so I can access them in the audio effects folder?
    thanks in advance!
    Alex

    i think the audio plugin manager was something new added, but i dont remember when. as im looking thru older threads at cs5, they make it sound as if premiere will just load and use what it can. when an effect doesn't show up, its usually cause premiere determined it couldn't use it. if you have the 64-bit version of premiere and 64-bit audio plugins, they should work, unless premiere has some issue with them.  i think waves uses vst3 and AU (audio units)?  while vst2 should work in cs5, im not sure if vst3 or au are supported until cs7.  so im at a loss, unless someone else knows better.  if you have access to audition, you can try to load them in there to use.
    Premiere Pro CC (7.0) | Premiere Pro New Features
    Premiere Pro Mac - VST & Audio Unit Support - Something is wrong....
    VST Plugins work in CS4, not in CS5
    VST plug-ins not loaded at all Snow Leopard 10.6
    Virtual Studio Technology - Adobe Premiere Pro

  • Audio out of sync h.264 file. Premiere CS5.5

    After building a new machine with Premiere CS5.5, using NVIDIA Q4000 card, I'm having troubles wioth my audio being out of sync. I am exporting DSLR footage which the same sequence was previously fine on export on my old computer. Now, when I export, the audio is a few frames out of sync. There's something really funny going on. When I play the same video file in Windows media player, it seems to be in sync. When I play it in Quicktime, it's clearly out of sync. Also, when I upload it to Vimeo, it's out of sync as well.
    If you'd like to see the specs of my computer, you will find them in this post:
    http://forums.adobe.com/message/4211881#4211881
    When I export the same file to Mpeg DVD, it seems in sync. Does this issue sound familiar to anyone?

    Cripes, what I've seen looks in order. I don't think it is a hardware issue.
    Is the audio consistent, or does it drift?
    The Audio in the sequence is wav extracted from raw footage, no? Was the audio recorded in camera? Was it a multicamera shoot? Was the original audio\video file the same sampling frequency? Same fps as the sequence?
    And, if the audio was doctored outside of premiere, is there a chance that the time was altered?
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    The source sequence is 50fps and the output is 25 fps. Have you tried outputing a 50fps file? Is the source footage 50fps?
    If you export an un-edited source clip from the project, do you still get the issue?
    All those questions aside, it seems really strange that it plays fine on the timeline, WMP, and VLC, but QT and Vimeo don't work for you. Are you getting the exact sme delay in QT and Vimeo? Could you post a link to the vimeo page? Have you tried test a youtube upload. Have you tried a HD WMV, mpeg2 or DVD of the project?

  • Premiere CS5 & GTX470, 2.5Ghz quad performance ?

    Hi All,
    Thanks for the great contributions in this forum.
    I am having trouble with a multicam project with 5 video layers of HD (2 layers 1440 x 1080 HDV and 3 layers 1920 x 1080 from Canon DSLR's) at 29.97.
    The playback performance is stuttering and freezing but the sound keeps going. The sequence is setup as HDV 1080i30 (60i).
    I wanted to know if my system specs. up to scratch to handle this multicam edit? Should I expect a smooth uninterupted edit or are my expectations too high?
    Has anyone else have similar issues and how did they reslove them.
    GPU is definitely enabled as the renderer, but the processor is maxing out.
    The overall computer RAM usage is 2.8 Gb, but watching the processes in the task manager, Premiere seems to not use more the 2Gb RAM.
    I have distributed the video across 3 hard drives plus a separate OS drive.
    I have just upgraded my videocard to a Gigabyte GTX470 hoping take advantage of the mercury engine.
    Computer specs as follows:
    I am running Premiere CS5 version 5.0.2 on freshly installed W7.
    Motherboard P5K; CPU Q9300 2.5Ghz quad
    4 gig ram
    Gigabyte GTX470
    750Watt Antec Truepower
    4 x various 7200 drives

    Thanks Baz and Harm for your recommendations,
    I will start with a RAM increase then try the CPU. I don't normally have this many heavy layers at once. It is a one-off job.
    Otherwise will go for the full upgrade.
    Best wishes

  • Premiere CS5.01 stops playback..why??

    Hello,
    I looked into search forums first but couldnt find my problem solved unfortunately:
    I edit 5D material on Premiere  CS5.01 .
    Quadcore 64bit Win 7 Ultimate 8GB RAM, extra 2x 2TB HDDs, Blackmagic Decklink 3D Extreme
    I could edit and playback, but what keeps happening more and more is:
    I play the timeline and it just stops when at the cut from one clip to another.
    If I hit play again it goes again for a clip or two or three then it stops again at the cut of a clip
    ( in fact if I go back in the timeline it seems to keep the playback until a not played clip, then it stops again...)
    I checked the audio But i cannot change ASIO if Blackmagic Audio is set standard.
    I tried "Premiere Pro WDM sound"  instead as a standard and checked 32bit on in- and output, but that didnt do anything...
    This is really frustrating. Any ideas?
    Thanks!!
    Christian

    Hi,
    I'm having a similar issue with my Blackmagic Decklink card in PPro CS5. I have checked the "Turn Off Dropped Frame Warning" and the video does play continously, but now lags behind/plays slowly compared to the audio, did you ever have this problem? also did you get an answer with regards to being able to change the resolution?
    Cheers
    Dave

  • Long load times normal for Adobe Media Encoder from Premiere CS5?

    When I export a sequence from Adobe Premiere CS5 using Adobe Media Encoder, the system freezes for several minutes before giving me the exporter screen.  Then, when I've loaded my settings and clicked "export," the system again freezes for several minutes before beginning to encode.    I'm using a system with an Intel I7 CPU 930 @ 2.80Ghz 2.80 Ghz., 24 GB of ram, Windows 7 Ultimate 64 bit operating system and an Nvidia quadro FX4800 graphics card..  Everything else is fast, but AME is slow.  Is this normal? Should I reinstall AME?

    Not sure what you mean about the process.  From Premiere CS5, I click on "export" which brings up a menu. I select "media" from the menu which brings up the Adobe Media Encoder.  I adjust my settings and click "export" from the bottom of the screen to immediately render the Premiere file.  Clicking "Queue" would put the program into the AME Queue.  Am I missing something?  On the slowness issue, looks like I need to reinstall AME. I've been reluctant to do that, partially because I'm using some Matrox hardware and I'll have to reinstall the Matrox softare to populate the matrox settings into the media encoder. Looks like it may be worth it.
    Thanks.

  • Screen goes black for 3 seconds in premiere CS5 every time I click

    This is the first time I run Premiere CS5... On a fresh system install.
    I suspect it's not playing well with my video card, a Radeon HD 4870 with 1GB Ram... Very standard stuff.  I am running window 7 64 bit with 12 gb RAM, a week old build. I have all the updates and latest drivers, sigh. After Effects CS5 runs fine, Maya 2010 runs fine, Quicktime runs fine... What gives.
    Here's what happens: I only need to launch Premiere, right away I get the problem. The screen goes black 3 seconds before the prompt to create a new project. Once I create the project, the application workspace comes in, but if I click any menu, drag a tool window (whatever they are called), the screen goes black 3 seconds then comes back. Its basically impossible to work...Huge drag.
    Update:
    The problem stopped after I went into the 'device settings' in preferences and set the device to 'none'....When I clicked on the device settings panel, my monitor went black, and there was a 'no signal' warning that came up, as if the DVI-D  signal was dead. I was able to restore the signal by hitting ctrl-alt-del which switched me out of Premiere onto the desktop. Clearly, there is some issue with video. I switched back into Premiere and was able then to set to no devices.
    I'm not doing any capture at the moment, but I can only pray that it's some sort of bug related to not having a device connected? I plan on bringing footage from a RED in the next month. I upgraded to CS5 specifically so that I could use more than 4 gigs of RAM and for the new features.

    THank you for sending this.
    I followed the benchmark directions, and I get an error at the final step
    when I run the script:
    line 99
    Error: path not found
    I tried for an hour different things, namely to re run the whole test
    procedure, deleting the output files, etc... he script is looking for
    something in the preview files that it is not finding. I think the procedure
    was written for a previous version, because the metadata settings are
    different in my version of AME, and I don't know how much that affects it.
    Also, AME increments the file names when it renders them so that I did not
    get the right output file names at the first render. I had to turn off
    incrementing and manually name each clip before rendering. The vb scricpt
    looks for these names, so I understand it is important. I can't figure out,
    however, what the script is looking for in the preview folder and not
    finding.
    After spending almost two hours trying to troubleshoot the script, I gave
    up. I can tell you tho that it takes about 6-7 minutes on my box to encode
    all the videos.

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