Sound issues with Ipod 5th Gener

When I plug my headphones into my ipod the music continues to play through the speaker. I have to twist the headphones jack around some in order for the music to finally play through the headphones. If I bump the ipod or try to exercise with it the music stops playing through the headphones or plays through the speaker. Is anyone dealing with a similar issue or does anyone have any suggestions? I sent it in to apple, they ran diagnostics on it and found nothing wrong. Is it really that sensitive?
Thanks!!!!
Ivey

I'm having the same issue with my Ipod and this is the first big issue I've had with it in over 4 years.
I have been told by a lot of people that it's the audio jack gotten loose. At one point I actually had my headphones taped down on it for my to get music and only through the left earbud.

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    Message was edited by: laverne's mom

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