Sound key not working

volume key not working ofter last update

Hello Amandodsouza,
It sounds like you are experiencing some unexpected behaviour with the on screen keyboard after updating to iOS 7.1.1. I would start by closing all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
All the best,
Sterling

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