Sound no longer comes out of the speakers but will come out of the headphones on a m6-1035dx

I am using Windows 7 Home Premium 64-bit on an HP Pavilion m6-1035dx. Sound still comes out of the headphones but won't come out of the main speakers. I tried the audio troubleshoot buttom and it couldn't detect the problem. I also tried two headphones and neither work. While i was trying to test sounds on skype application I could hear the sounds on speakers for a very short time. Please Help!!

Hi,
Try the following.
First, temporarily uninstall Skype and when this has completed, restart the notebook.
Next, download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56953.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Bios option ( usually f10 ). Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load, then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
If it now works Ok, reinstall Skype
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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[SOLVED] Sound will come out of the speakers, but not the headphones.

So, the headphones won't play any sound (they work with my phone, not on my laptop) when plugged in.
When the headphones are plugged into the jack, the speakers mute, so I know that the laptop is registering that they got plugged in, but still no sound comes out.
$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: VT1708S Analog [VT1708S Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 2: VT1708S Alt Analog [VT1708S Alt Analog]
Subdevices: 1/1
And:
amixer -c 0 contents
numid=21,iface=CARD,name='Headphone Jack'
; type=BOOLEAN,access=r-------,values=1
: values=on
numid=18,iface=CARD,name='Internal Mic Phantom Jack'
; type=BOOLEAN,access=r-------,values=1
: values=on
numid=19,iface=CARD,name='Mic Jack'
; type=BOOLEAN,access=r-------,values=1
: values=off
numid=20,iface=CARD,name='Speaker Phantom Jack'
; type=BOOLEAN,access=r-------,values=1
: values=on
numid=17,iface=MIXER,name='Master Playback Switch'
; type=BOOLEAN,access=rw------,values=1
: values=on
numid=16,iface=MIXER,name='Master Playback Volume'
; type=INTEGER,access=rw---R--,values=1,min=0,max=42,step=0
: values=33
| dBscale-min=-63.00dB,step=1.50dB,mute=0
numid=4,iface=MIXER,name='Headphone Playback Switch'
; type=BOOLEAN,access=rw------,values=2
: values=on,on
numid=3,iface=MIXER,name='Headphone Playback Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=42,step=0
: values=42,42
| dBscale-min=-63.00dB,step=1.50dB,mute=0
numid=26,iface=MIXER,name='PCM Playback Volume'
; type=INTEGER,access=rw---RW-,values=2,min=0,max=255,step=0
: values=255,255
| dBscale-min=-51.00dB,step=0.20dB,mute=0
numid=15,iface=MIXER,name='Mic Boost Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=3,step=0
: values=0,0
| dBscale-min=0.00dB,step=10.25dB,mute=0
numid=10,iface=MIXER,name='Mic Playback Switch'
; type=BOOLEAN,access=rw------,values=2
: values=on,on
numid=9,iface=MIXER,name='Mic Playback Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=31,step=0
: values=18,18
| dBscale-min=-34.50dB,step=1.50dB,mute=0
numid=13,iface=MIXER,name='Capture Switch'
; type=BOOLEAN,access=rw------,values=2
: values=on,on
numid=12,iface=MIXER,name='Capture Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=31,step=0
: values=15,15
| dBscale-min=-16.50dB,step=1.50dB,mute=0
numid=6,iface=MIXER,name='Loopback Mixing'
; type=ENUMERATED,access=rw------,values=1,items=2
; Item #0 'Disabled'
; Item #1 'Enabled'
: values=1
numid=11,iface=MIXER,name='Auto-Mute Mode'
; type=ENUMERATED,access=rw------,values=1,items=2
; Item #0 'Disabled'
; Item #1 'Enabled'
: values=1
numid=22,iface=MIXER,name='Dynamic Power-Control'
; type=ENUMERATED,access=rw------,values=1,items=2
; Item #0 'Disabled'
; Item #1 'Enabled'
: values=0
numid=5,iface=MIXER,name='Independent HP'
; type=ENUMERATED,access=rw------,values=1,items=2
; Item #0 'Disabled'
; Item #1 'Enabled'
: values=1
numid=14,iface=MIXER,name='Internal Mic Boost Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=3,step=0
: values=2,2
| dBscale-min=0.00dB,step=10.25dB,mute=0
numid=8,iface=MIXER,name='Internal Mic Playback Switch'
; type=BOOLEAN,access=rw------,values=2
: values=off,off
numid=7,iface=MIXER,name='Internal Mic Playback Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=31,step=0
: values=23,23
| dBscale-min=-34.50dB,step=1.50dB,mute=0
numid=2,iface=MIXER,name='Speaker Playback Switch'
; type=BOOLEAN,access=rw------,values=2
: values=off,off
numid=1,iface=MIXER,name='Speaker Playback Volume'
; type=INTEGER,access=rw---R--,values=2,min=0,max=42,step=0
: values=0,0
| dBscale-min=-63.00dB,step=1.50dB,mute=0
numid=24,iface=PCM,name='Capture Channel Map'
; type=INTEGER,access=r----R--,values=2,min=0,max=36,step=0
: values=0,0
| | chmap-fixed=FL,FR
numid=23,iface=PCM,name='Playback Channel Map'
; type=INTEGER,access=r----R--,values=2,min=0,max=36,step=0
: values=3,4
| | chmap-fixed=FL,FR
numid=25,iface=PCM,name='Playback Channel Map',device=2
; type=INTEGER,access=r----R--,values=2,min=0,max=36,step=0
: values=0,0
| | chmap-fixed=FL,FR
Anything else I need to show?
Last edited by Ave6 (2013-08-29 07:28:09)

rufus wrote:well you could post your alsamixer but before you do screw around with it turn all volumes up and such unmute everything
usually its the easiest damn thing maybe an F key needs tweaking....good luck!
Like this?
┌──────────────────────────────────────────────────── AlsaMixer v1.0.27.2 ────────────────────────────────────────────────────┐
│ Card: HDA Intel F1: Help │
│ Chip: VIA VT1708S F2: System information │
│ View: F3:[Playback] F4: Capture F5: All F6: Select sound card │
│ Item: Mic Boost [dB gain: 10.25, 10.25] Esc: Exit │
│ │
│ │
│ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ ┌──┐ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │ │ │ │ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │ │ │ │ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │ │ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │ │ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │ │ │
│ │ │ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │ │ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │ │ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │ │ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │▒▒│ │
│ ├──┤ ├──┤ ├──┤ └──┘ ├──┤ └──┘ Disabled Enabled Enabled ├──┤ └──┘ Enabled │
│ │OO│ │OO│ │OO│ │OO│ │MM│ │
│ └──┘ └──┘ └──┘ └──┘ └──┘ │
│ 56 100<>100 100<>100 100<>100 37<>37 21<>21 87<>87 53<>53 │
│ Master Headphone Speaker PCM Mic <Mic Boost>Auto-Mute Dynamic P Independe Internal Internal Loopback │
│ │
│ │
└─────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────┘
Auto-Mute didn't really help...
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Sound no longer comes out of the speakers but will come out of the headphones on a m6-1035dx

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