Sound not working after checking for driver updates and resetting bios

I am running a (HP Pavilion dv7-6c60us Entertainment Notebook PC)
I had muted the sound and did a system upgrad prompted by my HP assistant after logging on. Now when I try to get sound nothing happens. So I went out to the support site and checked for driver updates and none were found. So I then went into my system bios and reset it as stated in a support for sound not working and still no sound. HOW DO I GET MY SOUND TO WORK AGAIN?

From your models support page Download & Save the latest Audio driver.Go into Control Panel,Programs & Features- Uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5218...
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Pavilion dv6-6c35dx - Sound not working after a HP Support update

Pavilion dv6-6c35dx with windows 7
I recently did a factory reset, and with the reset had to do all the updates. One of those updates from the HP Support assist was IDT High Definition Audio CODEC version 6.10.6381.0 on driver stwrt64.sys. And with that update i no longer have sound. When i put the cursor over the sound icon on the toolbar it says no headphones or speakers are plugged in. I already tried disabling and re-enableing the AMD HDMI output audio device through the control panel menus, didnt work, also it says its not plugged in. When i go into the hp supprt assist, to troubleshoot, to audio and sound, the status on the IDT says Error(52).
How do i fix this?

Hello everyone,
Thanks for posting on the HP Forums!
It would appear that you two are experiencing different issues. I will definitely address both of you!
First, I feel it would be wise to perform a System Restore. You can return the computer to a point before the issue existed. Here's how to do it: Using Microsoft System Restore (Windows 7)
If that doesn't work, then look at the below suggestions:
*Before any real troubleshooting, please put your computer in a clean boot state. This should prevent third-party programs from interfering. This document provides information on how to do it: How to perform a clean boot in Windows*
*Next, unlock a new Administrator account, so we can troubleshoot on a clean account. Open Command Prompt as Administrator, and hit Enter after typing the following: net user administrator /active:yes
You will be able to log out of your current user account, and log into the Administrator one.
*Finally, make sure all of your Windows updates are complete:
1. Open "Windows Update" in Control Panel.
2. Click "Settings", and then click "Install optional updates".
3. Next, click "Check for updates".
If that step doesn't work, then look below for the appropriate troubleshooting:
@epicness50 , you need to perform all of the steps in this document: No Sound from the Speakers (Windows 7)
Also, since there is a Device Manager Error 52 issue, you may want to look here for additional information and suggestions: Code 52: Windows cannot verify the digital signature for the drivers required for this device
*The above Microsoft document is for Windows Vista and Server 2008, but the troubleshooting can be done in Windows 7.
@LENNY12 , you mentioned you uninstalled and reinstalled Support Assistant. However, I'm going to ask you to do it again, but with a little more troubleshooting to address what could be causing the issue.
Source of the troubleshooting is my own post: HP Support Assistant Windows 8.1
Uninstall your version of Support Assistant in Control Panel, Programs and Features, then restart the computer.
Solution: Download Support Assistant from its own special home
1. Click on the following link: HP Support Assistant. It will bring you to the following page:
2. Click on "Notebooks, laptops, netbooks " under "Download HP Support Assistant". It will prompt you to download it. So save it, then run it AS ADMINISTRATOR.
If either of you are still experiencing issues, I would perform a System Recovery to reinstall Windows. This will rule out which of the above options are to blame.
First, you should backup your data. I will provide information on how to do that: Backing Up Your Files (Windows 7)
Once this is done, it is safe to do the System Recovery. Here is some information on how to do this: Performing an HP System Recovery (Windows 7)
Thanks and have a great day!
Mario
I worked on behalf of HP.

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For aibcje
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Hi,
How did you clone the HDD ? One-for-one or different method ?
Regards.
BH
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Greetings Kwnez
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Nvidia is not working after upgrading nvidia driver and kernel

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[ 281.180]
This is a pre-release version of the X server from The X.Org Foundation.
It is not supported in any way.
Bugs may be filed in the bugzilla at http://bugs.freedesktop.org/.
Select the "xorg" product for bugs you find in this release.
Before reporting bugs in pre-release versions please check the
latest version in the X.Org Foundation git repository.
See http://wiki.x.org/wiki/GitPage for git access instructions.
[ 281.181]
X.Org X Server 1.10.0.902 (1.10.1 RC 2)
Release Date: 2011-04-08
[ 281.181] X Protocol Version 11, Revision 0
[ 281.181] Build Operating System: Linux 2.6.38-ARCH i686
[ 281.181] Current Operating System: Linux localhost 2.6.38-ARCH #1 SMP PREEMPT Wed Mar 30 07:14:27 UTC 2011 i686
[ 281.181] Kernel command line: BOOT_IMAGE=/boot/vmlinuz26 root=/dev/disk/by-uuid/b766e332-2aad-4047-8562-567180150189 ro quiet
[ 281.182] Build Date: 11 April 2011 10:49:12AM
[ 281.182]
[ 281.182] Current version of pixman: 0.20.2
[ 281.182] Before reporting problems, check http://wiki.x.org
to make sure that you have the latest version.
[ 281.182] Markers: (--) probed, (**) from config file, (==) default setting,
(++) from command line, (!!) notice, (II) informational,
(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 281.183] (==) Log file: "/var/log/Xorg.0.log", Time: Thu Apr 14 17:11:37 2011
[ 281.183] (==) Using config file: "/etc/X11/xorg.conf"
[ 281.183] (==) Using config directory: "/etc/X11/xorg.conf.d"
[ 281.183] (==) ServerLayout "Layout0"
[ 281.183] (**) |-->Screen "Screen0" (0)
[ 281.183] (**) | |-->Monitor "Monitor0"
[ 281.184] (**) | |-->Device "Videocard0"
[ 281.184] (**) |-->Input Device "Keyboard0"
[ 281.184] (**) |-->Input Device "Mouse0"
[ 281.184] (**) Option "Xinerama" "0"
[ 281.184] (==) Automatically adding devices
[ 281.184] (==) Automatically enabling devices
[ 281.184] (WW) The directory "/usr/share/fonts/OTF/" does not exist.
[ 281.184] Entry deleted from font path.
[ 281.184] (==) FontPath set to:
/usr/share/fonts/misc/,
/usr/share/fonts/TTF/,
/usr/share/fonts/Type1/,
/usr/share/fonts/100dpi/,
/usr/share/fonts/75dpi/
[ 281.184] (==) ModulePath set to "/usr/lib/xorg/modules"
[ 281.184] (WW) Hotplugging is on, devices using drivers 'kbd', 'mouse' or 'vmmouse' will be disabled.
[ 281.184] (WW) Disabling Keyboard0
[ 281.184] (WW) Disabling Mouse0
[ 281.184] (II) Loader magic: 0x822e120
[ 281.184] (II) Module ABI versions:
[ 281.184] X.Org ANSI C Emulation: 0.4
[ 281.184] X.Org Video Driver: 10.0
[ 281.184] X.Org XInput driver : 12.2
[ 281.184] X.Org Server Extension : 5.0
[ 281.185] (--) PCI:*(0:1:0:0) 10de:0322:0000:0000 rev 161, Mem @ 0xfd000000/16777216, 0xe8000000/134217728, BIOS @ 0x????????/131072
[ 281.185] (WW) Open ACPI failed (/var/run/acpid.socket) (No such file or directory)
[ 281.185] (II) LoadModule: "extmod"
[ 281.185] (II) Loading /usr/lib/xorg/modules/extensions/libextmod.so
[ 281.185] (II) Module extmod: vendor="X.Org Foundation"
[ 281.185] compiled for 1.10.0.902, module version = 1.0.0
[ 281.185] Module class: X.Org Server Extension
[ 281.185] ABI class: X.Org Server Extension, version 5.0
[ 281.185] (II) Loading extension MIT-SCREEN-SAVER
[ 281.185] (II) Loading extension XFree86-VidModeExtension
[ 281.185] (II) Loading extension XFree86-DGA
[ 281.185] (II) Loading extension DPMS
[ 281.185] (II) Loading extension XVideo
[ 281.185] (II) Loading extension XVideo-MotionCompensation
[ 281.185] (II) Loading extension X-Resource
[ 281.185] (II) LoadModule: "dbe"
[ 281.185] (II) Loading /usr/lib/xorg/modules/extensions/libdbe.so
[ 281.185] (II) Module dbe: vendor="X.Org Foundation"
[ 281.185] compiled for 1.10.0.902, module version = 1.0.0
[ 281.185] Module class: X.Org Server Extension
[ 281.185] ABI class: X.Org Server Extension, version 5.0
[ 281.185] (II) Loading extension DOUBLE-BUFFER
[ 281.185] (II) LoadModule: "glx"
[ 281.186] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[ 281.216] (II) Module glx: vendor="NVIDIA Corporation"
[ 281.217] compiled for 4.0.2, module version = 1.0.0
[ 281.217] Module class: X.Org Server Extension
[ 281.217] (II) NVIDIA GLX Module 173.14.28 Wed Sep 29 10:17:05 PDT 2010
[ 281.217] (II) Loading extension GLX
[ 281.217] (II) LoadModule: "record"
[ 281.217] (II) Loading /usr/lib/xorg/modules/extensions/librecord.so
[ 281.217] (II) Module record: vendor="X.Org Foundation"
[ 281.217] compiled for 1.10.0.902, module version = 1.13.0
[ 281.217] Module class: X.Org Server Extension
[ 281.217] ABI class: X.Org Server Extension, version 5.0
[ 281.217] (II) Loading extension RECORD
[ 281.217] (II) LoadModule: "dri"
[ 281.217] (II) Loading /usr/lib/xorg/modules/extensions/libdri.so
[ 281.217] (II) Module dri: vendor="X.Org Foundation"
[ 281.217] compiled for 1.10.0.902, module version = 1.0.0
[ 281.217] ABI class: X.Org Server Extension, version 5.0
[ 281.217] (II) Loading extension XFree86-DRI
[ 281.217] (II) LoadModule: "dri2"
[ 281.217] (II) Loading /usr/lib/xorg/modules/extensions/libdri2.so
[ 281.218] (II) Module dri2: vendor="X.Org Foundation"
[ 281.218] compiled for 1.10.0.902, module version = 1.2.0
[ 281.218] ABI class: X.Org Server Extension, version 5.0
[ 281.218] (II) Loading extension DRI2
[ 281.218] (II) LoadModule: "nvidia"
[ 281.218] (II) Loading /usr/lib/xorg/modules/drivers/nvidia_drv.so
[ 281.218] (II) Module nvidia: vendor="NVIDIA Corporation"
[ 281.218] compiled for 4.0.2, module version = 1.0.0
[ 281.218] Module class: X.Org Video Driver
[ 281.218] ================ WARNING WARNING WARNING WARNING ================
[ 281.219] This server has a video driver ABI version of 10.0 that is not
supported by this NVIDIA driver. Please check
http://www.nvidia.com/ for driver updates or downgrade to an X
server with a supported driver ABI.
[ 281.219] =================================================================
[ 281.219] (II) NVIDIA dlloader X Driver 173.14.28 Wed Sep 29 09:55:18 PDT 2010
[ 281.219] (II) NVIDIA Unified Driver for all Supported NVIDIA GPUs
[ 281.219] (--) using VT number 7
[ 281.222] (II) Loading sub module "fb"
[ 281.222] (II) LoadModule: "fb"
[ 281.222] (II) Loading /usr/lib/xorg/modules/libfb.so
[ 281.222] (II) Module fb: vendor="X.Org Foundation"
[ 281.222] compiled for 1.10.0.902, module version = 1.0.0
[ 281.222] ABI class: X.Org ANSI C Emulation, version 0.4
[ 281.222] (II) Loading sub module "wfb"
[ 281.222] (II) LoadModule: "wfb"
[ 281.222] (II) Loading /usr/lib/xorg/modules/libwfb.so
[ 281.223] (II) Module wfb: vendor="X.Org Foundation"
[ 281.223] compiled for 1.10.0.902, module version = 1.0.0
[ 281.223] ABI class: X.Org ANSI C Emulation, version 0.4
[ 281.223] (II) Loading sub module "ramdac"
[ 281.223] (II) LoadModule: "ramdac"
[ 281.223] (II) Module "ramdac" already built-in
[ 281.223] (II) Loading /usr/lib/xorg/modules/drivers/nvidia_drv.so
[ 281.226] (II) Loading /usr/lib/xorg/modules/libwfb.so
[ 281.226] (II) Loading /usr/lib/xorg/modules/libfb.so
[ 281.226] (II) UnloadModule: "nvidia"
[ 281.226] (II) Unloading nvidia
[ 281.226] (II) UnloadModule: "wfb"
[ 281.226] (II) Unloading wfb
[ 281.226] (II) UnloadModule: "fb"
[ 281.226] (II) Unloading fb
[ 281.226] (EE) Screen(s) found, but none have a usable configuration.
[ 281.226]
Fatal server error:
[ 281.226] no screens found
[ 281.226]
Please consult the The X.Org Foundation support
at http://wiki.x.org
for help.
[ 281.226] Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[ 281.226]

bilgee0629 wrote:
Arjann wrote:
I think the new xorg-server is the problem as it isn't supported by this nvidia driver yet.
You could try to install the nouveau driver until nvidia comes with a new version of the 173 branch that supports xorg-server 1.10, see: https://wiki.archlinux.org/index.php/Nouveau for information. As lower-grade options, you might also consider xf86-video-nv and xf86-video-vesa.
Should i uninstall nvidia driver, then install it?
I think thats the easy way yes, else you have to blacklist the nvidia kernel module.. check the wiki link of nouveau for details.

HDMI output not working after Windows 8.1 update

I am using an Envy TouchSmart 15 and I have just run an update of Windows 8.1 based on the system auto update (it ran 5 updates). Prior to the update, I used a 27" monitor as the main screen and this was connected via the HDMI port. Right after the update, the system doesn't seem to recognise the HDMI port anymore and it goes back to using the Envy laptop screen as the main screen. I changed the HDMI cable but it made no difference. I subsequently connected another laptop to the 27" monitor via HDMI and it worked fine. So it appears both the monitor and the HDMI cable are fine. Please can you help ?

Hey yawbus,
I would first like to welcome you to the HP Forums!
Thank you for sharing the troubleshooting steps that you have done already, and I will say you are correct that the issue is not with the HDMI Cable, or the 27" monitor. From what you have described in your post, it does sound as though the issue is with the drivers, possibly a conflict.
I would like to start of with installing the original video drivers that came with your notebook. I have included the document 'Using Recovery Manager to Restore Software and Drivers (Windows 8)'. Please follow through the steps for just reinstalling the original video drivers. After the original drivers have been installed, please restart your computer.
Now once the computer has restarted, you will need to install any updates that are available for both HP, and Windows. You can install both of these through the HP Support Assistant. I have included the document 'Using HP Support Assistant (Windows 8)'. Scroll down the page about halfway, and you should see an option for Updates and tune-ups. Please follow the options for HP updates, and Windows updates.
If you are still experiencing the same issue after the above troubleshooting steps, please let me know the full model number of your Envy TouchSmart 15. I have included the document 'Guide to finding your product number'. As well, please confirm the current version of Windows that you are running. If you need assistance in finding the version, I have included the document 'Which Windows operating system am I running?'.
Looking forward to your reply!

Drobo not working after 10.5.8 update

My drobo stopped working after 10.5.8 update. Now I lost all my data on the drobo. this doesn't make me happy.

'We are using the USB interface (as opposed to firewire) because we want to share the drive across the network - it's not always about speed.'
This makes absolutely no sense to me.. but maybe I am wrong : Because firewire is much more reliable than USB and manages to keep highest transfer rates (without jumping up and down as USB would do as soon as I/Os go up...) Especially on a Mac ! (only for the latency I am not too sure, but I guess it is similar on fw and USB.. just increase the caching if you stream hd movies on the network...
From my experience, sharing a USB drive on the network is probably much worse.. you can find example on the web.. (Orb, Plex and else will start drop frames when connecting to a USB shared drive.)
I currently use my drobo plugged to my Mini with a fw800 to 400 cable,4*1.5tb hdds, I also share it on the network with gigabit ethernet, and get much better performances than any usb shared drive.
Sorry I do not have any precize measurement, but I can upload or download a 6tb file in about 10minutes over gigabit ethernet, and I guess the bottleneck is now the Drobo controller...
The protocol you use may have an impact as well (afp, smb,...) but whatever you use, I suppose Firewire will be faster.
As a general advice, do not update or upgrade anything in general before you have a backup of your data, this is true for any storage system, Drobo or not.
Oh, and Data redundancy on a raid is not a backup of course.
Vincent
Message was edited by: v1ncen7

Sound not working after checking for driver updates and resetting bios

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