Sound not working, but itunes works

i dont know what happened. im assuming i pressed some configuration of keys and did something. itunes works, plays music, if you select a ringtone it works, but only for the preview and not when my phone is ringing. no other sound effects works. what gives? i turned it off and back on and nothing.

http://www.pinssible.com/blog/2013/07/padgram-has-no-sound-when-playing-instagra m-video/
I finally have sound thanks to this site!...
Essentially:
- double tap the home button
- swipe finger to the right & the orange music icon + play controls will appear at the bottom of the screen
- the sound icon will likely have a slash through it, indicating that the sound is muted --> tap the sound icon to remove this slash and turn the sound on
That's it!
*I also discovered that this set of controls provides quick access to altering screen brightness (located beside the sound icon), as opposed to adjusting it via settings (which is more time consuming)!!
Below are the directions provided on the site I referenced, which I paraphrased and provided additional details to above. Read these if you need further explanation:
"Open iPad “Settings” -> “General”, if “Use Side Switch to: ” is set to “Mute”, then make sure your iPad’s Side Switch is not turned on.
If “Use Side Switch to: ” is set to “Lock Rotation”, then double tap the “Home” button, swipe from left to right on the task bar, until reaching the first page. Make sure the “Sound” icon is not set to Mute."
I hope this solves your sound problem!

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