Sound not working for apps

The sound is not working for game apps, and possibly other apps. Sound effects work. Side switch is not on mute. Nothing, I repeat NOTHING, is muted. YouTube videos work. System sounds work. Games that are supposed to have sounds no longer have sounds.
I also cannot update the iOS system. It says that there is no internet connection but the internet works fine for everything else. I am posting this from the device. Resetting and restarting have not worked. Also, the keyboard seems to be having minor problems as well, such as capitalizing, autocorrect, etc, which used to work but now doesn't.
I have not used the iPad in over a year because of forgotten passcode, and now it has a bajillion problems!
btw, how do I change the Apple ID username and email information?

You said that you "reset" and that means different things to different people so we could use some clarification on that.
For now, I would start with this. If you have already done this, please remember that is where the clarification is so important. Go to Settings>General>Reset>Reset all settings. The iPad will start up on its own when you do this. No data is lost. It all settings have to be entered again.
IF you changed your Apple ID, go to settings>ITunes & App Store>Apple ID. Sign out in there and sign in with the new ID. This is worthwhile reading and should help.
What to do after you change your Apple ID email address or password - Apple Support

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