Sound not working on envy w windows 8

Just purchased a new hp envy and sound doesnt work with any video including online? Has anyone had this problem and resolved or is this a warramty issue?

Hello mblair,
I see that you are having problems with the sound on your HP computer. I would like to help with this issue but I need some information.
Can you provide the full model and product number of the computer? Here is a link that shows how to find that information.
Has the sound ever worked?
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Sound not working Notebook Envy 15 TS windows 8 and windows 8.1 - problem continues

Hello,
My computer sound stopped again.
I posted previously:
http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Sound-not-working-Notebook-Envy-15-TS-windo...
After I`ve followed David`s steps my computer`s sound started working again. But it didn`t last. The sound stopped working just one day after.
I did the procedure again, and it worked. But just for a few hours.
The second time I reinstalled the IDT codec I noticed at the device manager that there is no conflict at the IDT High Definition Audio CODEC.
Instead, the conflict appear in another item of the sound, video and game controllers topic: high definition audio device.
Is there another codec I should reinstall?
Could anyone help me?
Regards,
Luiz

As nobody asked me yet, I`m going to provide some additional information, hoping this can help getting me some help!
The properties device shows the following log:
This device cannot start. (Code 10)
{Operation Failed}
The requested operation was unsuccessful.
Driver provider: Microsoft
Driver date: 22/08/2013
Druver versuib: 6.3.9600.16384
Digital Signer: Microsoft Windows
The Driver File Details shows the following driver files:
C:\WINDOWS\system32\drivers\drmk.sys
C:\WINDOWS\system32\drivers\HdAudio.sys
C:\WINDOWS\system32\drivers\ksthunk.sys
C:\WINDOWS\system32\drivers\portcls.sys
C:\WINDOWS\system32\SysFxUl.dll
C:\WINDOWS\system32\WMALFXGFXDSP.dll
Beyond this files above listed, the driver details sogs these informations:
Provider: Microsoft Corporation
File Version: 6.3.9600.16384 (winblue_rtm.130821-1623)
Copyright: (c) Microsoft Corporation
Digital Signer: Microsoft Windows
More information:
If I ask to Ubdate Driver, with automatic serch engine, I get a message saying the best driver software for me is already installed and that mine driver software for the "High Definition Audio Device" is up to date.
Can anyone help me now?
Thanks,
Luiz

Sound not working on 3000 n200 windows 7 ultimate 64 bit

Hi
MY Sound is not working on 3000 n200, I have windows 7 ultimate 64 bit installed newly, and have all drivers downloaded.
Strange thing is the sound works for windows and for soundcard test applications, yet wont work for media player, vlc, or anything on the internet like youtube or music sites.
Getting realy annoying at this stage as Ive tried many things, all to no avail.
It doesnt specify what soundcard, it just said: " High definition audio"
Any help Please. Maybe its another driver I need for windows 7 compatibility.
Any additional details you require, I will suply ASAP
Thanks
Darran

I encountered a similar issue on my 3000 Y410 laptop that I just upgraded to Windows 7 64-bit. I ended up downloading the drivers from the RealTek site directly. Go to the RealTek downloads page (RealTek Downloads) and click on the "High Definition Audio Codecs (Software)" link. You'll get to (after a page with a checkbox for an agreement) page for "Software: Drivers and Utilities" --- download the "Vista, Windows7 Driver(32/64 bits) Driver only (Executable file)" and run that, then try your sound again (may require a reboot).
Hope this helps...

HP 2000 Notebook PC Sound Not Working C2M21UA#ABA Windows 8 64-Bit

Bought laptop Tanksgiving and gave to my daughter for christmas. Sound stopped working all of a sudden in January. I downloaded the IDT driver and uninstalled the sound driver, power off, unplug, removed battery, press power key for 30 secs, restart, press esc, bios, load defaults, save, install IDT as admin, still not working...

Hello layziboy,
I see that you are having sound issues on your notebook, is that correct?
You have done several appropriate troubleshooting steps. I have a suggestion for you to try. Here is a link to some steps for troubleshooting sound from HP specific to your model and Windows 8.
Let me know if this helps.
If you continue to have issues I would consider contacting HP Total Care for assistance. This will be the quickest way to get a resolution to your problem.
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Sound Not Working for ENVY dv6 after recent updates

Not sure if it was the most recent updates that did it or if it was just random, but...my sound has stopped working. OCCASIONALLY right after I restart, I can get the sound to work for a few minutes, but that's about it. (I'm running Windows 8.1, by the way.)
I've tried the troubleshooter and it claims there's no issue. Sound card is there and working as far as I can tell; it's all enabled. I'm not muted or anything quite that trivial. I would try uninstalling an update, but I'm not sure that would even help. Prior to the update, my sound had started becoming distorted at time and a little crackly. Nothing too drastic or often, so I wasn't too bothered. Obviously, I am bothered by a complete lack of sound.
I have no idea whether or not headphones work still. I haven't been able to get the speakers working long enough to try them. "Fixit" claims it won't work with my computer, so I can't try that alternate troublershooter.
I've read every message board imaginable and updated and re-updated all my drivers. Not the issue. I have no idea what's wrong and no idea how to fix it, but it needs to be fixed.
Any help would be appreciated.

Hello @samajama,
Welcome to the HP Forums, I hope you enjoy your experience!
I have read your post on how the sound coming from your notebook's speakers is not working, and I would be happy to assist you in this matter!
To restore the sound to your notebook's system, I recommend following this document on No Sound from Speakers (Windows 8). This should help to address a specific Microsoft update that has caused sound output issues.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Sound not working Notebook Envy 15 TS windows 8 and windows 8.1

Hi
My notebook Envy 15 TS (product number C8P48AV) audio stopped working.
Since I got it it happend 3 times.
First was after 1 week of usage. After some days it cames back again..
Then I upgraded to windows 8.1 and it stopped again..
Last night, some days after the sound stopped the 2nd time, it started working again.
But today it stopped again.
I`m not sure how to solve it.
On audion settins it says that audio is working well.
If I`m on a call in Skype the microfone works, but I can`t hear anything.
I didn't find what the right codec to try to reinstall it.
Could anyone helpe me?
Regards,
Luiz
This question was solved.
View Solution.

Hi Luiz,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete,download and reinstall the Chipset driver on the following link.
Chipset Driver - Windows 8.1
When the reinstallation has completed, turn off the notebook by holding down the Shift key as you click shut down to temporarily prevent a hybrid boot. When done, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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IMac 20" Aluminium sound not working through headphones on Windows 7 32bit

Okay, so here's my problem. I have Windows 7 Home Premium 32bit and after installing boot camp and all the updates and stuff my audio didn't work. So, I went to realtek and downloaded the driver that people said to. When I installed it normally, it didn't help at all, and when I installed it in compatibility mode with Vista sp2, the audio works only on the speakers on my iMac. My headphone jack does nothing, even when there is something plugged into it the sound still comes out of the iMac speakers. Although through the tray icon, the iMac can seem to tell when something gets plugged in or gets unplugged. So that's my problem and if anyone can help me I would be very grateful.
Message was edited by: mark.554

Unfortunately it's a common problems on the 2008's Imac 20. Here is another discussion about it http://discussions.apple.com/thread.jspa?messageID=10379761 Looks thata the problem is a bug in bootcamp 3.0....the only way to solve it it's waiting that Apple will fix it with a patch or revert back to Vista.

Sound not working in windows vista using bootcamp

hello everyone,
i recently installed vista on my imac 24in 2.4ghz 4gb ram and the sounds not working. searched google and this came up.
http://answers.yahoo.com/question/index?qid=20081023034326AAhBL2A
they gave a few options but i dont seem to fined a driver. my device manager says its fine. ive looked in thw volume settings and its turned on. i dont know what to do now.
any suggestions? thanks

Hey Manuel,
I myself had the same issue, no sound and nothing indicating a problem. Insert your apple disc and click repair, reinstalls all the drivers, this fixed it for me, although I had several other drivers fail some weeks later, so started from scratch and been good for a month or so

Tecra M10 - Sound not working on Windows XP SP3

TECRA M10 Sound not working with Win XP SP3
1. Drivers are installed from the toshiba web site.
2. Chipset drivers and sound drivers were reinstalled no luck,
3. Not Muted FN+Esc
4. Device Manger All drivers ok

Hi
If I understand you right all devices listed properly in device manager and you dont have yellow exclamation marks?!
Normally for high definition sound cards you need two patches from Microsoft:
KB835221 and KB888111.
Normally these patches are integrated in SP3 but this only works if you install the sound driver after SP3. So if you have an older version of XP without SP3 you must update to SP3 first and then install the display driver.
So in your case you should remove the current sound driver and restart the notebook. Then use CCleaner to clean the registry and system folders. Restart the notebook again. Then download and install the newest sound driver from the Realtek Hompage.
Bye

AUDIODG.EXE hogging 80-100% of CPU and sound not working in Vista . . .

I posted this on a Microsoft Answers Forum but none of the techs or people reading have been able to help so far. I'm dying to get to the bottom of this:
Here is my computer:
MSI K8N Neo4 Platinum
AMD Athlon 64 3000+
2GB RAM
XFX GEFORCE 6600 GT 128MB DDR3 DUAL DVI & TV OUT (PCI-E)
200GB WD SATA HDD
500GB WD HDD in external enclosure via USB2
NEC ND-3520A 16X DVD±RW Dual Layer DVD Burner
LG CD Burner
I've been using Vista Home Premium successfully for some time. Recently, not too long after I did a clean wipe of my OS, my audio would stop working. The way it would happen is that everything would work fine until I started iTunes or another audio application and when I would hit play, things would lock up.
Upon inspection of my system resources, I'm noticing that the audio platform for Vista, via the audiodg.exe, is using close to 100% of my CPU resources, even when the computer is making no sound at all.
I've had a Sound Blaster Live! card in my computer for some time but I was not using it; I use the Realtek AC'97 audio drivers that are on my motherboard instead. I thought that the conflict may be the computer wanting to recognize my Sound Blaster, so I took it out of my computer but the problem seems to be worse.
Are there any BIOS setting that need to be adjusted for my sound to start working again?
I'm very reliant on the audio processing power of my computer (I'm in the radio industry, part-time) and this is a huge drag on my productivity.
Any tips would be much appreciated.
REPLY #1:
Thank you for using Microsoft Answers forum. I suggest going to the manufacture of your sound card and download the latest drivers and install them.
MY RESPONSE:
Good suggestion. The problem is this:
I am running on-board audio. I have an MSI K8N Neo4 Platinum motherboard which runs "Realtek ALC Series AC97 Audio Driver" and there is no version for Vista. They have a version for Windows 2K/XP and one for Windows XP 64bit.
Should I use on of those and if not, then what?
UPDATE (from me):
I took a chance and found a Realtek AC'97 driver for Vista.
http://drivers.softpedia.com/progDownload/Realtek-AC-97-Audio-Codec-Driver-Vista-6183-Beta-Download-18114.html
I went to install it and the install hung. So, I closed one of the install windows and then the InstallShield app continued like it was working. So, I hit "Restart my computer". Well, the reboot hung too. So, I reset the PC manually.
When the computer came back up, the sound worked. Hard to tell if this will fix it for good but it's promising. Chaotic. Unpredictable. Annoying.
REPLY #2:
Before you tried updating drivers, did you try rebooting 1st?
I'm just trying to determine if rebooting your system is what resolved the issue - thank you
UPDATE II (from me):
My computer is behaving the same way it was before. AUDIODG.EXE taking up 80-100% of my CPU and the sound not working.
Any other ideas?

Small update: Despite my intelligence, good looks and vast experience I use Google sometimes. To my surprise this file turns out to be a Windows one. Here is someone who is much happier, and since it is some way in my line of thinking I'll quote it, but you might take my previous advice as well:
http://forums.techarena.in/windows-vista-performance/1012315.htm
"- Open up msconfig.exe > Manage startup programs.
- Disable ALL Realtek entries
- Close msconfig.exe
- Right-click on the speaker icon > Audio devices > Speakers (properties)
- Go to the enhancements tab
- Check the box to disable all audio enhancements
- Close the menu
- Right-click on the speaker icon > Recording devices
- Disable all your microphones (yeah..., the actual problem seems to come
from voice inputs rendering..)
- Close the menu
- Restart your computer"

Microphone not working after installing the windows 8.1 on HP TOUCH SCREEN IQ 524

Microphone not working after installing the windows 8.1 on HP TOUCH SCREEN IQ 524,
The system shows everything is ok.
Please any help greatly apreaciated.
Thank you
Valentin

ValentinT, welcome to the forum.
There are no drivers available for Windows 8. I suggest checking in the Control Panel/Sound/Recording to assure that your microphone is selected. It seems that the Sound is one area that gets changed when updating to Win 8.1. At least, this is what happened to me.
Please click "KUDOS" if I have helped you and click "Accept as Solution" if your problem is solved.
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5.1 sound not working

I have a X-Fi fatalty titanium champion series sound card with logitech z5500 5. speakers running vista x64 sp. I cannot fully utilize the 5. speakers for some reason. I have updated to the latest drivers, selected 5. speakers from both windows and the creative console launcher but then i get some butchered sound from only the front left and right speakers. I know the other speakers work bc if i only use 2. then i get the sound but it lacks the entire 5. stereo effects. Please [email protected]

Re: 5. sound not working?
cedricganon wrote:
Ive tried all those options but nothing. Device manager also says it is Creative SB X-fi. whats also suspicious is that if i use the sound card built into the motherboard, i get the same problem.
When testing the speakers i only have sound from the front left and right speakers. the others are silent. thats through both the vista tester and Creative tester
If that's the case I strongly suggest you test the speaker's connections out, probably on a separate PC if possible!
Also check this [url="http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9692">FAQ[/url] out for more details on connection and settings of the Z5500 speakers when used with a desktop PC.
Message Edited by boon2 on 05--2009 09:44 PMMessage Edited by boon2 on 05--2009 09:5 [email protected]

I have pavilion dv6 sound not working hp provide new update idt stil not working

HI .
i have pavilion dv6 sound not working hp provide new update idt stil not working

Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
Go to Control Panel,Programs & Features-Uninstall IDT software and restart the laptop.Next install using the downloaded file.
```````````````````````````````````````
If still no sound,try a hard reset, works sometimes.Disconnect all external devices first.
1-remove power cord and battery
2-press power button for 30 seconds
3-reinstall only power cord for first startup.
4-power on
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My lap top name is hp pavilion dv 600. and my micriophon is not working . i am using windows 7.

My lap top name is hp pavilion dv 600. and my micriophon is not working . i am using windows 7. before that i was using widows vista. in the cotorl panel in the hardware and sound section . in the sound section in the recording tab it is written that microphone is not plugged in while i have microphone in front of my screen . could any one help me.?????

Try to disable transparency in Windows, see:
*[[/questions/804050]]
Right click in a free space on your desktop. 
Left click on Personalization. 
There are four options at the bottom of the screen, choose "Window Color and Appearance". 
Select a border color 
Uncheck: "Enable transparency" 
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
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Soundblaster X-Fi Surround sound not working!!!! HELP!!!!

9Soundblaster X-Fi Surround sound not working!!!! HELP!
!!! officially i hate creative to the what was supposed to be simple registration which in itself annoyed me to now the speakers i have been using for a longggg time for the past 4 days has been bothering me..
Using a Creative Soundblaster X-fi ?sound card with a 7. surround sound speaker set-up and windows vista ultimate (32bit) the sound refuses to come out of all the speakers during the channel test it sometimes picks up certain speakers but never all of them and the sound is pretty much coming out of the left speaker only i've tried uninstalling all the drivers installing every driver i can find together with the console launchers i've changed the config settings in windows itself which doesnt help uninstalled all codecs bought another x-fi card (i was getting frustrated) still nothing the only thing i havent done is re-install windows which i refuse to do because of some creative defect!
I hope someone has a solution or any advice would help i've also used dri've cleaner and sweeper to clear all data from the registry etc rebooted etc etc etc still no luck....
Sort it out creative!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!

**beep** !! a response would be GREAT............
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Message Edited by KokChoy-CL on 02-7-2009 09:50 [email protected]

Sound not working on envy w windows 8

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