Sound on laptop

Hello HP,i joined the forum because i have some troubles with the sound of my laptop.The pc is notebook,pavilion dv6 with windows vista home premium.After some updates from the windows update center my laptop lost the sound but everything seems ok.I double checked the sound devices at control panel and everything was enable and good,but the problem is that i cannot listen to any sound.I do not know what new driver updates i have to follow and i do not know where is the problem.Thank you

Hello Nima131991. I understand you've began to experience some sound issues after a Windows Update. Is this correct?
I'd like to find the specific drivers for your notebook so I'd like you to post your product number for me. This document can show you how to locate that.
In the meantime you could try uninstalling the device and allowing Windows to automatically reinstall it. Here are some instructions.
Click Start, type "Device Manager," and press Enter.
Expand the "Sound, video, and game controllers" sections. If you don't mind I'd also appreciate it if you could list what you see here.
Right click on your sound drive and select "Uninstall." Remove the driver if prompted.
Reboot the notebook and allow Windows to reinstall the device.
Verify functionality and post the result.
I will await your response; have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

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    ****Click the White thumb to say thanks****
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