Sound on mac book pro

the sound output sound on my computer is shut off and the headphone adapter outlet is lit up red how can i fix this?
i have already checked system preferences but its told me i should take my computer in. also, every time i open system preferences folder to sound blue tooth pops up and says "continue using headset"

Plug in and  remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
Reset PRAM.  http://support.apple.com/kb/PH14222
Best.

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