Sound option in the control panel

I need to access my sound options within the control panel so I can set my sound for Skype but when I click on the 'sound' option nothing happens - I cannot open the sound menu - any ideas?
I have a compaq cq5307uk
windows 7 home premium 64 bit
Thank you for any suggestions

Hi lj2taylor,
I'm not entirely sure which sound options you are talking about or where you are trying to open them from, so I'm not certain what troubleshooting steps to give you. However, here are some HP support documents for your PC related to sound issues: http://h10061.www1.hp.com/ccsearch/search?pname=cq5307uk&opname=HP+Pavilion+a1747c+Desktop+PC&qry=no...
Perhaps one of these documents will help fix your issue?
Let us know how it goes.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

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Hi,
Open windows Control Panel, open Administrative Tools and open Services. Check that the following services are all showing as Status= Started and Startup Type= Automatic
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Windows Audio Endpoint Builder
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DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

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Attached Images
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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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Sound option in the control panel

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