Sound problem after upgrading to Yosemite.

After upgrading to Yosemite, Sound driver suddenly stopped working as you see in the image.

There are many possible causes for this issue. Take each of the following steps that you haven't already tried. Some may not apply to your model. Back up all data before making any changes.
1. Start with the steps recommended in this support article. Don't skip any of the steps. It's the starting point for further efforts to solve the problem.
2. Run Software Update and make sure you have a fully up-to-date installation of OS X.
3. If you've installed an application called "Memory Clean" or any other third-party software that is supposed to "clean" or "purge" memory automatically, remove it according to the developer's instructions and restart. You should do that even if the software is not causing the problem, because it's useless.
4. Other third-party software that has been reported to interfere with sound output includes "Boom" and "Samsung Kies." If applicable, uninstall according to the developer's instructions (not by dragging something to the Trash.)
5. If an AirPlay device is selected for sound output from iTunes (or from other applications via third-party software such as "Airfoil"), deselect it.
6. Launch the application "Audio MIDI Setup" by entering the first few letters of its name in a Spotlight search and selecting it in the results (it should be at the top.) Select Built-in Output from the list on the left. If the Mute boxes are checked, uncheck them.
7. If a red light is visible in the audio-out port when sound should be playing, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by the warranty.
If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.
8. Disconnect all wired peripherals except keyboard and mouse, if applicable. If more than one display is connected, disconnect all extra ones. Restart and test.
9. If you have a MacBook Air, turn off Bluetooth and restart.
10. Start up in safe mode. Don't log in; just restart as usual when the login screen appears. When you do, make sure the words "Safe Boot" do notappear in the login screen. If they do, the system is still in safe mode and sound won't work.
11. Reset the NVRAM.
12. Reset the SMC.
13. Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/Audio
Right-click or control-click the highlighted line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash. Recreate your settings in the Sound preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
14. Reinstall OS X after backing up all data.
15. Make a "Genius" appointment at an Apple Store.

Similar Messages

  • Sound problem after upgrading to 10.6.3

    I'm not 100% sure, if this is related to 10.6.3 but it occured after upgrading today (as far as I remember).
    I often use the headphone with my MacBook - and sometimes I use the normal speakers... it happened earlier, that my computer "forgot" that it has built-in speakers, but plugging in the headphone jack and removing it helped.
    But today, after updating to 10.6.3. my MacBook refused to play sounds of movies etc. permanently. Changing the volume displays a "not available" sign, System Prefs don't now anything about built-in speakers.
    Restarting the Mac plays the normal boot sound on these very speakers, but even repairing permissions or resetting the parameter ram didn't solve the issue.
    I even recognized a red LED light shining out of the headphone socket for a few minutes...
    Anyone expereincing the same problem? Or any idea what else I could try?
    Cheers
    Dirk

    Hurray!! Solved!
    The QTip was the solution. I couldn't see any dirt inside, and compressed air didn't help either. Also the first round or QTipping wasn't working - but then, gently turning and even more gently pressing turned out to be it.
    A little grey color on the white cotton showed, that something definately was not right here. And now it works.
    Thanks guys.
    P.S. Even though I'm lucky to have one of three german Apple Stores nearby, I'm happy to not needing a new logic board..

  • Sound problems after upgrade to OS4

    Good morning,
    Anyone else who has sound problems while phoning after the upgrade to OS4? I have a 3Gs. Sound while phoning has been reduced to absolute minimum.

    Same here as well - I have an iPhone 3GS and noticed this morning, when connected to my in-car bluetooth phone system, if I am running a iOS4 application like TomTom which is multi-tasking in the background, the sound quality is crackly, however if I kill the TomTom apps from the task manager, after a few seconds, sound quality is fine.
    Starting up TomTom again, immediately reduces the sound qulaity back to crackling.
    Not sure if the iOS4 or TomTom to blame.
    If I used a the Speaker option, sound is fine. It appears that only bluetooth is affected.

  • Sound problems after upgrading to 7.1 and Pro

    I have recently upgraded to Quicktime Pro and installed the 7.1 update, to create Podcasts at work. The only problem is now that non of my quicktimes will play sound. I have checked all volume control sections and mutes etc, its definitely a problem with the software. Also once a movie plays through, or if I try and use the play controls, other than initially pressing play, the player crashes and have to go to task manager to close it properly. The same occurs when you try and close the program.
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    I'm also having sound problems with Quicktime v7.1 Pro. If I play a .swf file in Quicktime, the video and audio play great. If I play an .avi file, the video plays but there is no sound. If I play a .mov created by Camtasia Studio using either the default compression or the H.264 compression format, the video plays but there is no sound. The graphic display indicates that the audio is present in all cases.
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  • Anyone with eye strain problem after upgrading to Yosemite please report feedback to Apple

    As this eye strain problem is getting worse and basically I love some new Yosemite features, so please let Apple knows if this new upgrade have some display problems. I am using iMac 27" late 2013. this eye strain problem doesn't occur when using Mavericks (my mac is dual boot Maverick <-> Yosemite)
    https://www.apple.com/feedback/
    Thanks in advance.

    Perform the following, stopping with the first one which works:
    1. Open the Mac App Store's Purchases tab. If you're prompted to accept it and the other iLife/iWork applications into your Apple ID, do so.
    2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
    3. Click here, contact Apple, and wait for a response.
    4. Buy them.
    (116660)

  • [SOLVED] Sound problems after upgrading

    Forgive me in advance for any vagueness on my part. I confess that I'm not entirely clear on how the sound on my system is set up - I've generally just been taking the path of least resistance, and as long as it works I don't worry about it too much.
    I did an upgrade a couple days ago that pulled in a ton of new packages, new kernel, etc. Afterwards my sound is (partly) gone. It seems like maybe PulseAudio is working but Alsa isn't? Clementine, native HTML5 videos in Firefox, and speaker-test all have sound. Mplayer, flashplugin, and aplay do not have sound. I'm plugged into a Creative X-fi. There's also a card on the motherboard, but I don't use that one.
    I checked alsamixer and unmuted anything that I thought might be to blame, still no luck.
    https://i.minus.com/ibqvIkM70QjWVn.png
    Here's the default option in alsa.
    https://i.minus.com/idY2usYPGY6El.png
    Here's the mixer for the Creative.
    https://i.minus.com/ibpRAR9h7SBy2b.png
    Here's the audio mixer applet with the various options. Both Creative options are unmuted and turned up.
    $ sudo aplay -l
    **** List of PLAYBACK Hardware Devices ****
    card 0: XFi [Creative X-Fi], device 0: ctxfi [Front/WaveIn]
    Subdevices: 255/256
    Subdevice #0: subdevice #0
    Subdevice #1: subdevice #1
    <snip>
    Subdevice #255: subdevice #255
    card 0: XFi [Creative X-Fi], device 1: ctxfi [Surround]
    Subdevices: 256/256
    Subdevice #0: subdevice #0
    Subdevice #1: subdevice #1
    <snip>
    Subdevice #255: subdevice #255
    card 0: XFi [Creative X-Fi], device 2: ctxfi [Center/LFE]
    Subdevices: 256/256
    Subdevice #0: subdevice #0
    Subdevice #1: subdevice #1
    <snip>
    Subdevice #255: subdevice #255
    card 0: XFi [Creative X-Fi], device 3: ctxfi [Side]
    Subdevices: 256/256
    Subdevice #0: subdevice #0
    Subdevice #1: subdevice #1
    <snip>
    Subdevice #255: subdevice #255
    card 0: XFi [Creative X-Fi], device 4: ctxfi [IEC958 Non-audio]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 1: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 1: Intel [HDA Intel], device 1: AD198x Digital [AD198x Digital]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 2: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 2: NVidia [HDA NVidia], device 7: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 2: NVidia [HDA NVidia], device 8: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 2: NVidia [HDA NVidia], device 9: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    $ lsmod | grep '^snd' | column -t
    snd_hda_codec_hdmi 27848 4
    snd_hda_codec_analog 79922 1
    snd_ctxfi 97609 3
    snd_hda_intel 34194 6
    snd_hda_codec 102453 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_analog
    snd_hwdep 6428 1 snd_hda_codec
    snd_pcm 78146 4 snd_ctxfi,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
    snd_page_alloc 7426 3 snd_ctxfi,snd_pcm,snd_hda_intel
    snd_timer 18934 1 snd_pcm
    snd 60156 26 snd_ctxfi,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec,snd_hda_intel,snd_hda_codec_analog
    Please let me know if there's anything else I can add to help troubleshoot. Being inexperienced with sound stuff, I don't know where to look.
    -- mod edit: read the Forum Etiquette and only post thumbnails http://wiki.archlinux.org/index.php/For … s_and_Code [jwr] --
    Last edited by youngian (2014-01-03 07:21:28)

    Ok, I finally figured it out. Will document here in hopes that it helps others. Please excuse any vagueness or minor inaccuracies, this stuff is not my area of specialization.
    As I expected, the key was gaining a better understanding of what roles each package plays. ALSA sits close to the hardware and drivers. It's the thing responsible for actually pumping sound into my sound card and out the speakers. PulseAudio sits on top of ALSA, and handles mixing different audio streams coming in from different sources, plus does a bunch of other fancy stuff if you ask it to. So Pulse mixes stuff into one sensible audio stream and pumps that into ALSA, which handles the hardware. Now one final layer: some legacy applications will only work with an ALSA device, but Pulse doesn't want to share ALSA with anyone - it wants everything to go through Pulse first. So Pulse provides an emulated ALSA device for these applications that looks like a sound card, but actually routes through Pulse. That's what the stuff in asound.conf is doing; setting the system's default audio device to be the emulated Pulse device.
    Now to my specific problem. Pulse, for whatever reason, was using the wrong "sink" for audio output. It has several different sinks listed for my soundcard, but only one works. So with asound.conf intact, sound was being routed into Pulse and then out the wrong sink, thus no sound for me. When I added the line to my ~/.asoundrc, I was (I think) actually overwriting the default device so that it was no longer the emulated Pulse device. So even though the Pulse server was running, I was bypassing it and sending all my system sound straight to ALSA. This also explains some weird behavior I was seeing in my web browsers, where I got audio fine from Flash, but not from native HTML5 video.
    To fix it, I got rid of my ~/.asoundrc, and left /etc/asound.conf as is. Then I had Pulse list all the available sinks for my sound card:
    pactl list sinks
    I tested each sink to find one that worked:
    paplay /tmp/volumeTest.wav -d alsa_output.pci-0000_01_00.1.hdmi-stereo
    Once I knew which one was the correct one, I set it as the default sink:
    pactl set-default-sink alsa_output.pci-0000_05_00.0.analog-stereo
    And then tested to make sure that Pulse was working, and that ALSA was routing things into Pulse:
    paplay /tmp/volumeTest.wav
    aplay -D default /tmp/volumeTest.wav

  • Very strange Sound problem after upgrade.

    For the past several months I've been using both onbaord and a second soundcard on my MSI K8N Neo 4 SLI and have had no problems. Yesterday I upgraded from an AMD Atlhon 64 3000+ venice to 3200+ venice and went from a IDE hdd to a SATA 3g/b hdd. Now I can't get sound to work on either soundcard.. I have formatted several times and tried supplied drivers and ones from Creative and MSI. I just can't get the sound to work anymore.. Also I'm powering my SATA drive through Legacy 4pin Molex the same as my previous IDE drive. i can't figure out WHY this is happening, I have the same PSU as before and that should not effect a PCI sound blaster either..

    Try the nvidia drivers
    http://www.nvidia.com/content/drivers/drivers.asp
    Platform Nforce Drivers / Nforce Audio Driver..
    that supports your board

  • Sound problems after upgrading

    Hi,
    After installing the pay upgrade on my iPodTouch last week I can't control the volume. It plays everything on max. There's no way I can use my touch now without losing my hearing. What gives?
    thanks
    alf

    Yeah, a 32 gig.
    It's clearly stuck, but no matter what I try, I can't get it to lower. I thought maybe changing the volume limit in the music settings would fix it, but alas, no.
    I just don't want to have to reset it, and lose everything on there, although I suppose in the end that's what I might have to do.
    Anyway, thanks for your reply.
    alf

  • PDF problem in Preview after upgrading to Yosemite in MacBook Pro Late 2011

    After upgrading to Yosemite , i have a problem viewing PDF's.
    When opening high resolution PDF's  e.g. 2588 x 3368, it will display  distorted image or distorted characters.
    and scrolling normal resolution PDF is very slow.
    Can anyone help me with this?
    Thank you very much!

    Sounds like Notifications app.
    Maybe some other app. In SystemPreferences->Users&Groups->LoginItems tab: remove all entries with the minus sign underneath. This will not uninstall anything, you have to start those apps by hand now. Restart.
    Still there?
    Yes: Restart again while holding the shift key, this will start the mac in SafeMode: only the necessary items are loaded to run.
    Still there?
    Yes: Make an etrecheck list and post it here.
    No: Restart, put the items in the LoginItems back, one by one, restart after each entry, and you will find the "culprit"
    Please report accordingly. I will be back in 24 hours.

  • After upgrading to yosemite my macbook pro late 2011 does a random sound from time to time.

    After upgrading to yosemite my macbook pro late 2011 does a random sound from time to time. Its completely random and i already checked all apps in use and its not from them.

    Sounds like Notifications app.
    Maybe some other app. In SystemPreferences->Users&Groups->LoginItems tab: remove all entries with the minus sign underneath. This will not uninstall anything, you have to start those apps by hand now. Restart.
    Still there?
    Yes: Restart again while holding the shift key, this will start the mac in SafeMode: only the necessary items are loaded to run.
    Still there?
    Yes: Make an etrecheck list and post it here.
    No: Restart, put the items in the LoginItems back, one by one, restart after each entry, and you will find the "culprit"
    Please report accordingly. I will be back in 24 hours.

  • Problem:  this mac is not reading an excell file after upgrading to yosemite.   My Mac is from 2009, it use to work perfectly but it wasn´t able to open some apps, thats why i upgrade it.   Now it once i donwload the zip it appears with an ".ods" ext

    Problem:  this mac is not reading an excell file after upgrading to yosemite.   My Mac is from 2009, it use to work perfectly but it wasn´t able to open some apps, thats why i upgrade it.   Now it once i donwload the zip it appears with an ".ods" extension
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    Thanks in advance for this kind answer!!!

    fsolution wrote:
    Problem:  this mac is not reading an excell file after upgrading to yosemite...   Now it once i donwload the zip it appears with an ".ods" extension...
    If the "it" refers to a compressed (zipped) spreadsheet that you downloaded, the ".ods" extension is used by LibreOffice and probably OpenOffice (which are free versions of MS Office) for spreadsheets, which would suggest that wherever you're getting that "Excel" file from has switched to one of those programs. I've tried opening an .ods file from LibreOffice using MS Office 2013 for Windows and it does open though with a warning that some things have been changed. I don't know if Office for Mac can normally open .ods files. But if your need is to just open .ods files, take a look at LibreOffice.

  • After upgrading to yosemite on my macbook pro the spinning wheel does not go away.i have reset the SMC and PRAM but the problem still persists

    After upgrading to Yosemite on my macbook pro,the spinning wheel doesn't go away.I have reset the SMC and the PRAM but the problem still persists.Can anyone please help

    Try starting in Safe Mode
    OS X: What is Safe Boot, Safe Mode?
    Try booting to Recovery and repairing the startup disk
    OS X: About OS X Recovery - Apple Support
    Reinstall Yosemite
    OS X Yosemite: Reinstall OS X
    This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

  • Anyone having problems with Safari after upgrading to Yosemite?

    Safari takes over 2 minutes to open after upgrading to Yosemite and once open it is not responsive.  What is wrong?  I have redone the download and it still has the problem.

    I found this workaround and it worked for me. 
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    Did iOS 5.0.1 also mess up your iPhone Contacts? Let us know if the workaround helped."
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  • How do I get sound to work on my early 2009 iMac after upgrading to Yosemite?

    The sound on my early 2009 iMac has stopped working after upgrading to Yosemite from 10.6.8.
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    Hi qhaine,
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    Troubleshooting issues with no audio from built-in speakers on Macs
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • After upgrade to Yosemite my MacBook Air does not switch automaticly from wifi to ethernet. How to sloven problem?

    After upgrade to Yosemite my MacBook Air does not switch automaticly from wifi to ethernet. How to sloven problem?

    Have you tried changing the order in Network Preferences pane?
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