Sound Problems On My MacBook Pro (Retina)

Mysteriously, my computer started to sound very strange when playing anything sound related (See video below). Sounds like a warped "boing boing" sound throughout the music I'm playing through YouTube (it even happens in my itunes). Super hilarious, but concerning nonetheless!
http://youtu.be/4ioa7dC1zBM
Any thoughts other than software malfunctioning?? Whole system is updated, even restarted the comp, but no change

Hi Richard, I had similar problem as yours. There seems to be a problem with the intel 4000 graphic card. Try switching to NVIDIA graphic card. Just go to 'Energy Saver' in 'System Preference', and switch off the 'Automatic graphics switching'. Let me know if this solved your problems.

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    Anonymous UUID:       92D7CA96-CFC1-B424-5F01-E745E68AE2C5
    Mon Jun 30 17:28:36 2014
    panic(cpu 0 caller 0xffffff7f8a713f7c): "GPU Panic: [<None>] 4 3 5f 1d 0 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00409b00: CFG 0x0fd510de 0x00100406 0xc0000000, BAR0 0x102c00000 0xffffff81f9bbc000 0x0e7150a2, D0, P0/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Apple MuxControl/kext/GPUPanic.cpp:127
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    0xffffff81f6933980 : 0xffffff8008422fa9
    0xffffff81f6933a00 : 0xffffff7f8a713f7c
    0xffffff81f6933ad0 : 0xffffff7f88e04bf4
    0xffffff81f6933b90 : 0xffffff7f8910b200
    0xffffff81f6933bd0 : 0xffffff7f88ecfef4
    0xffffff81f6933c20 : 0xffffff7f88ecee8e
    0xffffff81f6933c60 : 0xffffff7f890ede38
    0xffffff81f6933c90 : 0xffffff7f890f06eb
    0xffffff81f6933ce0 : 0xffffff7f88f45ea7
    0xffffff81f6933d30 : 0xffffff7f8911abf7
    0xffffff81f6933da0 : 0xffffff7f88f45b09
    0xffffff81f6933e20 : 0xffffff7f88ded4a2
    0xffffff81f6933ee0 : 0xffffff7f88dbab05
    0xffffff81f6933f20 : 0xffffff800844a23a
    0xffffff81f6933fb0 : 0xffffff80084d7127
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f8a705000->0xffffff7f8a718fff
                dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f8a6fd000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f896f8000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f88abe000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f88d5b000
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8a700000
             com.apple.nvidia.driver.NVDAResman(8.2.6)[DB59C243-61DE-3B0C-86C3-6D89446F6F14] @0xffffff7f88db4000->0xffffff7f89027fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f88abe000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f88d9e000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f88d5b000
                dependency: com.apple.AppleGraphicsDeviceControl(3.5.26)[E971FED4-805F-3462-9D93-1919EBE3DC 82]@0xffffff7f88dae000
             com.apple.nvidia.driver.NVDAGK100Hal(8.2.6)[AE5D65B5-1E26-3509-97B9-C68D97C2114 3]@0xffffff7f89033000->0xffffff7f891dffff
                dependency: com.apple.nvidia.driver.NVDAResman(8.2.6)[DB59C243-61DE-3B0C-86C3-6D89446F6F14] @0xffffff7f88db4000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f88abe000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13D65
    Kernel version:
    Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
    Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
    Kernel slide:     0x0000000008200000
    Kernel text base: 0xffffff8008400000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 25339370354
    last loaded kext at 6429825562: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f89ed9000, size 32768)
    loaded kexts:
    com.f-secure.kext.fsauth 1.0.0d1
    com.apple.driver.AudioAUUC 1.60
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleGraphicsDevicePolicy 3.5.26
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
    com.apple.driver.AGPM 100.14.15
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.ApplePlatformEnabler 2.0.9d1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMikeyDriver 2.6.1f2
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2
    com.apple.GeForce 8.2.6
    com.apple.driver.AppleHDA 2.6.1f2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelHD4000Graphics 8.2.6
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AppleLPC 1.7.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
    com.apple.driver.AppleMuxControl 3.5.26
    com.apple.driver.AppleIntelMCEReporter 104
    com.apple.nvidia.NVDAStartup 8.2.6
    com.apple.driver.AppleIntelFramebufferCapri 8.2.6
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyEventDriver 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.XsanFilter 404
    com.apple.driver.AppleUSBHub 666.4.0
    com.apple.iokit.IOAHCIBlockStorage 2.5.1
    com.apple.driver.AppleSDXC 1.5.2
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleAHCIPort 3.0.0
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleUSBXHCI 677.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOBluetoothFamily 4.2.4f1
    com.apple.iokit.IOAcceleratorFamily 98.20
    com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
    com.apple.nvidia.driver.NVDAResman 8.2.6
    com.apple.driver.DspFuncLib 2.6.1f2
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOSurface 91.1
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleGraphicsControl 3.5.26
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.iokit.IOAcceleratorFamily2 98.20
    com.apple.AppleGraphicsDeviceControl 3.5.26
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.IOPlatformPluginFamily 5.7.0d11
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleHDAController 2.6.1f2
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.iokit.IOHDAFamily 2.6.1f2
    com.apple.driver.AppleThunderboltEDMSink 2.1.3
    com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.2.7
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IO80211Family 630.35
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 677.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f36
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM256E, 251 GB
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

    Hi Csound1,
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    EtreCheck version: 1.9.12 (48)
    Report generated 30. jun. 2014 18.17.29 CEST
    Hardware Information:
      MacBook Pro (Retina, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro10,1
      1 2.3 GHz Intel Core i7 CPU: 4 cores
      16 GB RAM
    Video Information:
      Intel HD Graphics 4000 - VRAM: (null)
      Color LCD 2880 x 1800
      NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software:
      OS X 10.9.3 (13D65) - Uptime: 0 days 0:2:20
    Disk Information:
      APPLE SSD SM256E disk0 : (251 GB)
      EFI (disk0s1) <not mounted>: 209,7 MB
      Macintosh HD (disk0s2) / [Startup]: 250,14 GB (131,35 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information:
      Apple Inc. thunderbolt_bus
    Configuration files:
      /etc/hosts - Count: 20
    Gatekeeper:
      Anywhere
    Kernel Extensions:
      [loaded] com.f-secure.kext.fsauth (1.0.0d1) Support
    Launch Daemons:
      [loaded] com.adobe.SwitchBoard.plist Support
      [loaded] com.ea.origin.ESHelper.plist Support
      [running] com.f-secure.aua.plist Support
      [loaded] com.f-secure.clstate-periodic.plist Support
      [loaded] com.f-secure.fsavd.dbhelper.plist Support
      [running] com.f-secure.fsavd.plist Support
      [loaded] com.f-secure.fsmac.firewall.plist Support
      [loaded] com.f-secure.fsmac.fsupdated.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [loaded] com.sonos.smbbump.plist Support
    Launch Agents:
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.AdobeCreativeCloud.plist Support
      [loaded] com.f-secure.trasher.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    User Launch Agents:
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
      [loaded] com.valvesoftware.steamclean.plist Support
    User Login Items:
      iTunesHelper
      SpeechSynthesisServer
      Sparrow
      Dropbox
      F-Secure Anti-Virus for Mac
    Internet Plug-ins:
      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      ViewRightWebPlayer: Version: 3.3.0.0 Support
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 60 Check version
    Safari Extensions:
      Page Rank: Version: 1.0.0
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
      FUSE for OS X (OSXFUSE)  Support
      Java  Support
    Time Machine:
      Time Machine not configured!
    Top Processes by CPU:
          3% WindowServer
          1% fontd
          0% Google Chrome
          0% SystemUIServer
          0% dpd
    Top Processes by Memory:
      180 MB Dock
      164 MB Google Chrome Helper
      164 MB com.apple.IconServicesAgent
      131 MB Finder
      115 MB WindowServer
    Virtual Memory Information:
      11.34 GB Free RAM
      3.01 GB Active RAM
      456 MB Inactive RAM
      1.20 GB Wired RAM
      368 MB Page-ins
      0 B Page-outs

  • Heating problem Macbook Pro retina 13 late 2013

    I'm having problems with my Macbook Pro retina 13".
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    Sorry for my English if it's bad, 'cause I'm not from USA...

    mareyu,
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    If you're worried about the heat being generated you should take your machine into an Apple Store or an AASP and have them check it out - there's no charge for a diagnosis.
    Also make certain that you don't put the machine actually in your lap or on any pillows, blankets or other cloth surfaces as your MacBook Pro is not a laptop and having it surrounded by cushions and the like can clog the vents.
    As I said, if you're worried about the heat, let an Apple tech check your machine - bur from what you're observing, I would say that it's just normal heat (especially when watching YouTube videos using Chrome!).
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    Clinton
    P.S. In the time it took to write this, my temps are down and fans are at 3548rpms. I'm sure that once you stop watching videos, your machine will cool down, too.

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    Nope. Your only option is to take it to an Apple Genius Bar as your system is FUBAR. More then likely a hardware problem from over heating.

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  • Dominating Macbook pro Retina 10.9

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            Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
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            Apple Inc. Thunderbolt to Gigabit Ethernet Adapter
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        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
        [System]    com.oracle.java.Helper-Tool.plist 3rd-Party support link
        [System]    com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
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        [System]    com.adobe.CS4ServiceManager.plist 3rd-Party support link
        [System]    com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
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    User Login Items:
        iTunesHelper
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    Internet Plug-ins:
        FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link
        AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link
        Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        Default Browser: Version: 537 - SDK 10.9
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
        JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
        Flash Player  3rd-Party support link
        Java  3rd-Party support link
    Old Applications:
        /Applications/Microsoft Office 2011/Office
            Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Office Overførselscenter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Office Påmindelser:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link
            /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
        /Library/Application Support/Microsoft/MERP2.0
            Microsoft Fejlrapportering:    Version: 2.2.9 - SDK 10.4 3rd-Party support link
            Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link
        Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Microsoft Outlook.app
        Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Office/Tilføjelsesprogrammer/Solver.app
    Time Machine:
        Time Machine not configured!
    Top Processes by CPU:
             3%    WindowServer
             2%    EtreCheck
             0%    mds
             0%    Dropbox
             0%    configd
    Top Processes by Memory:
        557 MB    firefox
        213 MB    WindowServer
        188 MB    Pages
        156 MB    Finder
        147 MB    softwareupdated
    Virtual Memory Information:
        2.21 GB    Free RAM
        3.90 GB    Active RAM
        878 MB    Inactive RAM
        1.02 GB    Wired RAM
        1.28 GB    Page-ins
        0 B    Page-outs
    Message was edited by: Kenth P

    That link is only for users who are already using OS X Mavericks.
    All Late 2013 MacBooks Pro with Retina display come with OS X Mavericks (OS X Mountain Lion is not supported), so if you are using OS X Mountain Lion, you have got a Mid 2012 or Early 2013 MacBook Pro. As you have not got a Late 2013 MacBook Pro, you do not need the update you listed.
    Ocean 17 wrote:
    (I heard you can't download from the App Store if you're on a late 2013 MBP with retina display.
    (the terms "update" and "upgrade" seem to mean different things to different people - is moving from 10.8.6 to 10.9.1 an upgrade or an update or is it both the same?)
    It's true. You cannot download OS X Mavericks from the Mac App Store on a Late 2013 MacBook Pro with Retina display because the available version is not compatible. However, if you are using Mountain Lion, you have not got a Late 2013 MacBook Pro.
    Then, note that OS X 10.8.6 does not exist. The process to move from OS X Mountain Lion to Mavericks is an upgrade, because it's a new operating system. An update refers to a bug fix release or small features release, for example.
    You do not need to run Disk Warrior before upgrading. Instead, you can verify that your hard drive is OK with Disk Utility (in /Applications/Utilities). Also, make a backup of your files with Time Machine and check that your apps are compatible > http://www.roaringapps.com

  • Macbook Pro Retina doesn't see internal SSD drive

    Hi Guys,
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    Start your mac up by holding the alt key. That is boot from function.
    If its empty then you might have a hard drive issue. Due to your hard drive being picked up but not the partition on the drive. This will most probably be a OS X reinstall.
    Erase the drive and reinstall the OS X or run a recovery mode.
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