Sound problems using face time
I'm trying to use face time with my dad, he's using an iPhone 5 and he's in Korea. When we're face timing he can hear me but I can't hear him! I have the volume turned up all the way, and the sound effect turned up all the way too! Can you please help?
Hey Emilawilliams98!
I have a couple of articles that will help you troubleshoot this FaceTime issue. First, a general article about troubleshooting FaceTime, which can be found here:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
If you feel like the issue is a general speaker issue, then you should see the information in this article:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden
Similar Messages
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I have an IPhone4 and is updated with version 6.1.3 and I am not able to connect with face time calls. I have checked the date ant time. I used to be able to use face time with no problem. Since the late os upgrace I have not been able to connect with face time.
Read http://support.apple.com/kb/ts3367
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Hello, i am having problems getting face time to work, I keep getting an error message saying the server could not process the registration, I am using the username and password I always have and it has always worked in the past, any ideas?
We aren't Apple, just users like you volunteering to help other users with problems. Threatening to go to Samsung doesn't mean anything to us. What troubleshooting have you tried so far?
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I am in Thailand and have True internet is this why I can't use Face time. I get the message I have network problems when I log in.
Is the Face Time Service avabial in Thailand?
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I cannot use face time on 3G my provider is BT is this the problem on wireless it works fine
Regards MalcolmYour carrier must support using FaceTime when connected to their cellular network.
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Microphone sounds low when using face time
For some reason people complain when i use my microphone on my display when using Face Time
that the voice is very low any suggestions.
When i record on quick time it is fine you think its a face time issue ?Skype I mean.
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Face time fades out and then retries to connect (new Ipad Retina Display) on WiFi. Iphone 4s has no problem with face time from same location and same contact. What gives?
rdallas001 wrote:
Is the router to small?
Not necessarily, if you are using Facetime all the data goes through your WiFi router, your cable/DSL modem, your ISP and the internet to Apple's Facetime servers and then, in reverse, down to the Facetime recipient. If your ISP connection is too slow or there is excessive traffic on the internet you can have Facetime problems.
Most WiFi routers can handle this unless others in the house are also using WiFi at the same time. The problem may be your ISP connection or congestion on the internet, etc. -
I cannot use face time after updating to IOS 6'password is not recognisible here nor to imessage pls help urgently
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
TS4268 when I call using face time I can't see the other person
Why is it that when I use face time I cant't see the person on the other end. I hear everything just fine but there's a black screen...
Does the from camera work with the camera app?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Dear all, I am unable to use face time. It says "waiting for activation". Pls tell what should I do.
I found a solution that solve the problem, and worked immediately.
FaceTime worked for me since I purchased my iPhone 4 more than a year ago.
It stopped working for me since I upgrade it to ios5.
The reason is that I had Restrictions On: accounts set to "Don't allow changes"
When you set this like that, you naturally blocking iCloud and FaceTime accounts.
To solve the problem go to Settings -> General -> Restrictions, and make sure you "allow changes" to accounts and also enable the FaceTime app to work.
Return to Settings -> FaceTime, and set it to 0 and back to 1.
That should do the trick. ☺
I recommend after to "Don't allow changes" to Accounts and Location, to block thieves disable the "Find my iPhone" functionality.
Good luck!
Christophe -
I 've had the newest iPad for about one week. Just started using face time..why does face time camera take pixelated pictures? The iSight camera pictures look fine.
Kathleenfromks wrote: ...why does face time camera take pixelated pictures? ...
Because something is wrong.
You will need to troubleshoot to find out what needs to be fixed.
One of these suggestions may resolve your trouble.
FaceTime (and other video) quality problems can be caused by problems at either end of the connection. Unless your video callers' FaceTime connections work properly with everyone else but you, both parities to the video call should consider these possibilities.
(1) Restart your iPad and test again. Sometimes a simple restart fixes things.
(2) Use a fast broadband internet connection for best possible FaceTime video.
Broadband speed matters at BOTH ends, so you use something like http://speedtest.net/ to test both ends of your video connections.
Speeds less than 300 Kbps (up and down) at both ends are unlikely to give best results.
(3) Try from a different wi-fi connection.
If the problem is ONLY at your current location, restarting your internet connection may help. Shut down your iPad or turn Airplane Mode "on". Then check your cable connections, restart your modem and wireless access point, reconnect iPad to the wi-fi, and test again.
If the problem remains but ONLY at your current location, there may be a problem with your internet service. Contact your ISP for help.
(4) Always use as much light as possible for best images (including video) from your iPad.
Message was edited by: EZ Jim
iPad2 iOS 5.1 -
when using face time when we start to move slightly the other people say that the picture goes fuzzy.
See if any of theses ideas reduce the severity of your problem:
(1) Add as much light as possible for best possible camera picture. The camera slows down in dim light.
(2) Check connection speed at both ends using http://speedtest.net/ (iOS app available)
Broadband speed is a must. 384kBps or more at both ends for better pictures.
(3) Shut down everything and restart in order: modem, router, iOS device.
Let each device self-test complete before starting the next.
(4) Restart or reset your iPad http://support.apple.com/kb/HT1430
Message was edited by: EZ Jim -
Why i can't speak using Face Time
why i can't speak using Face Time
1 time ago (no so long time ago) i can but from few days ago no.
My Iphone tells Face Time doesn't workFace time tells to me that I can't contact the person I'm calling. It' s sounds strange because few days ago I was able to call the same person. It could be some particular ID settings?
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Hi I have just purchased an i pad for my wife and have registered it in my name to add some apps prior to giving the i pad to her. However, for using face time and games where you can link via wifi it will look as though there are two of the same, if I am trying to link her ipad to mine. How do you get around this?
Assign an email address (gmail.com?)
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I have multiple computers set up on homesharing under one itunes account. Can I use face time on all of them or do i need seperate accounts for each?
I'd suggest you consider a cloud-based file sharing service such as Dropbox for this sort of use. iOS is not designed to be synched with more than one iTunes library at a time, so attempting to use it as you describe, connecting a single iPad to multiple computers, almost certainly won't work as you intend and is likely to cause nothing but headaches.
Regads.
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