Sound problems with Beats Audio

HP Envey 17 m7-j020dx - volume only plays very low, when you try to increase the volume you lose all audio except loud clicking noises. Ive tried all volume controls and sound/ speaker adjustments.???

Hello Renzomatic,
So I can better assist you, please provide me with the operating system running on your HP ENVY TouchSmart m7-j020dx Notebook PC.
Also, follow the steps below to try and resolve this issue:
Perform all Windows updates and HP updates through HP Support Assistant. Click here for assistance.
Perform a Hard Reset or Forced Reset on your notebook. Click here for assistance.
Also, make sure the BIOS on your notebook is up to date. Click here for assistance.
Let me know if this works!
Thank you,
I worked on behalf of HP.

Similar Messages

Problem with beats audio

I have a HP Pavilion - 14-v140 laptop that came with Beats audio. When I playing music I noticed that the volume has decreases and then increases Why?

Does the volume icon show the volume fluctuating? If not, this could be a problem with either the music you're listening to, or your computer's audio system.
I hope this helps!
If you feel that I helped you, give me a thumbs up button and hit the "accept as answer" button so others can find the answer as well .

HP Pavilion dv4 Notebook 5009 tx,PC problem with Beats audio

Hi ,
I have problem with the Beats audio from morning onwards on my PC running windows 7 Home, I even uninstalled some of the latest updates from windows, audio icon is showing (x) in redmark, i have uninstalled IDT audio but the problem still perstists, Please help me to resolve.
Thanks
Bhargava
email id : [Personal Information Removed]
Mob No : [Personal Information Removed]

Hi @Bhargava449
I saw your post regarding the problem with your Beats Audio and I will be happy to help. Use the HP Recovery Manager to Restore the Original Drivers look for the IDT High-Definition Audio driver. I have had success using this method to restore the Beats Audio with other customers using this method.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Problem Disabling Beats Audio w/ Windows 10

Hi - I have problem with Beats Audio Control Panel after upgrade windows 8 .1 to windows 10. I updated the audio drivers which didn't solve the problem.
Product Name: Hp Pavilion dv7-7051swProduct Number: B6G49EA#AKD Driver Versions:IDT High Definition Audio CODEC - 6.10.6491.0
Intel(R) Display Audio Driver - 6.16.0.3154NVIDIA Virtual Audio Driver - 1.2.30.0 I tried also reinstall this driver but it didn't help.
It's propapbly the same issue as here:http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Problem-Disabling-Beats-Audio-w-Windows-8-1/m-p/3208867#M43609 Thanks for any help.DMaster

Hey, I had the same problem as you and solved it. Product Name: HP ENVY 15 Notebook PC
Product Number: J0C48EA#AB9
OS: Windows 10 Home 64-bit While using Windows 8.1, what I did to disable the Beats Audio Control Panel was to update the driver to the generic High Definition Audio, as this guy shows:
https://goo.gl/0XN7Nl When I upgraded from Windows 8.1 to Windows 10, the new OS started using the IDT driver, enabling the Beats Audio Control Panel.
I've tried to do the same under Windows 10 but there was Generic Audio Driver a.k.a. High Definition Audio Driver available. This is what I did:
1. Download, install the High Definition Audio Tool from Microsoft Hardware Dev Center, and restart your PC. This is the generic audio driver that was missing:
http://download.microsoft.com/download/4/8/D/48D7ED36-832B-41D7-AE0A-04AD7D8CA837/HdauSetup_x64.msi
https://msdn.microsoft.com/en-us/library/windows/hardware/Dn613936(v=VS.85).aspx 2. Open Device Manager -> Sound, video and game controllers
3. Righ Click Menu over IDT High Definition Audio CODEC and select Update Driver Software
4. Choose Browse my computer for driver software
5. Choose Let me pick from a list of device drivers on my computer
6. Choose High Definition Audio Device
7. Select Yes in the Update Driver Warning 8. The High Definition Audio Codec is installed and the Beats Audio Control Panel disabled Now I can hear all my music again without the awful Beats Audio effects and volume variations that are a nag.
Hope this helps you out. Thank you. hitek81

Disabling sound equalizer and other effects on HP Pavilion DV6 with beats audio

Hi
We are using the DV6 with beats audio as a platform for our device.
In order for us to do that, we need to disable every filter, equalizer, noise cancelletion, etc' on the laptop.
How do we do that? any ideas?
Thank you,
Guy

Check the solution from the link below:
[Fix/Workaround] Beats Audio Volume Problem (leveling/random adjustment etc)
Warning !
The above solution is risky. You will do this at your own risk.
Before you will do anything please create a set of recovery discs.
          Resource:
        Using HP Recovery Manager in Windows 7
Create a restore point. If something will go wrong you will be able to restore the system to the point where everything worked fine:
          Resource:
        How to Create a System Restore Point in Windows 7
** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

My dv7 -4165dx came with beats audio and my speakers sound horrible

my dv7 -4165dx came with beats audio and my speakers sound horrible,can i fix it

Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY 15-j011dx Notebook and issues with the Beats Audio. Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system that might need updating.
Here is a link on troubleshooting the sound. It has a number of great troubleshooting steps including using the built-in Windows troubleshooter.
1. Right click the Speaker icon in the bottom right corner by your time.
2. Click Playback Devices.
3. Click Speakers.
4. Click properties.
5. Click the advanced tab on the Properties window.
6. Change the Default Format drop-down to the highest quality.
7. Apply the properties.
8. Click OK to close the properties window.
Hope this helps with the sound.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Problem Disabling Beats Audio w/ Windows 8.1

Hey guys thanks for having this support form thing, I come on here all the time to get my issues fixed so I don't have to bother you guys on the phone. However, I have one problem I cannot seem to find on the forums.
I have a HP Envy dv6 laptop with Beats Audio that I got last summer, and, unfortunately, I'm not too much of a fan of the Beats mixing. With Windows 8.0, when I go into the Audio Control Panel for Beats Audio, I would go to the Listening Experience tab and uncheck "Beats Audio". The little sliders would go gray and my bass in the Sound Control Panel would be set down to -12 as per usual. I would bring that back up to +4 and still had very nice sound quality. However, I updated to the new Windows 8.1 and noticed my audio didn't sound like it did before. I checked my Sound Control Panel and, finding that was not the problem, checked on my Beats Audio Control Panel to find "Beats Audio" on the LIstening Experience tab was rechecked. So I unchecked it, expecting the tabs to gray out again. They didn't. I played with the still white sliders and found they were still affecting my audio experience, even with "Beats Audio" unchecked.
I've tried uninstalling and reinstalling the IDT High Definition Audio CODEC and even tried using the one found in another forum thread (http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Windows-8-1-Beats-audio/td-p/3025971/highli... bottom post from VJ_R) but to no avail. Is there a way this can be fixed?
Thanks for any help in advance!
JC

Hi JCViscera. Your product has a specific Window 8.1 download available for your IDT driver. Can you try to install this one (if you haven't already) to see if this fixes the issue?
IDT High-Definition (HD) Audio Driver
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-112678-1&cc=us&dlc=en&lc=en...
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

I just moved my itunes library from a win 7 computer to a win 8.1 computer. Getting an error message "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. Can't play CDs or get audio file from web!

Help! I just moved my itunes library from a Win 7 computer to a new Win 8.1 computer following the instructions on the itunes website. Everything is good except I'm getting an error message on the Win 8 computer if I try to play a CD or get an audio file off of the internet. I get an error message that says "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. I don't know where to look for or fix the audio configuration on the win 8 computer. As far as I can tell the iTunes configuration looks the same as on the other computers in the house. At this point I don't dare plug my ipod touch into the Win 8 computer for fear it will get messed up.

I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
To listen to music I imported the iTunes Library in Windows Media Player and changed the audio output using the following instructions: http://windows.microsoft.com/en-us/windows7/c00d11ba
However, I would also like to rent movie's from iTunes,
Would be great if iTunes would let you choose the output device, too, like most other applications using sound from Skype to Windows Media Player,...

Error message -ITunes has detected a problem with your audio config...HELP

error message - itunes has detected a problem with your audio configuration. audio/video playback may not operate properly...
ive gone through the itunes support steps such as reinstalling quicktime and itunes and nothing seems to work... itunes still open...but then nothing plays...please help me

I've cobbled together a few ideas courtesy of some posts made by the inimitable b noir concerning this particular problem .
First ...
... let's try swapping out your QuickTime, taking a few additional explicit precautions this time.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?
Next ...
If you're still getting the message with a fresh quicktime in place, let's check to see if something is awry with your sound card.
Open your "Sounds and Audio Devices" control panel. Click the "Audio" tab. Is the correct default device showing up in the "Sound Playback" area?

This message recently popped up on my PC - "iTunes has detected a problem with your audio configuration. Audio/video playback may not operate properly." What does this mean and how to fix ??

Hi Everyone - recently this message popped up on my PC, when I was trying to import cd's into the iTunes library and then onto my iPod - "iTunes has detected a problem with your audio configuration. Audio/video playback may not operate properly." Can anyone tell me what this means and how to fix it ?? I am not fantastically PC savvy, so any information explained fully and all steps to follow to get my music playing again would be great !! Thanks, SC

Hi B, thanks so much for helping me troubleshoot !!
Ok, so when I went in to check the Audio tab of the Sounds and Audio Device Properties, I found the following:-
* Sound Playback Default Device = No Playback Devices.
* Sound Recording Default Device = No Playback Devices.
* MIDI Music Playback Default Device = No MIDI Playback Devices.
All text in this drop-down box were light grey, and therefore unable to be selected or altered.
I also tried playing a cd through Windows Media player, to see if I could get sound a different way. When I put the cd in and clicked on Play, the following message appeared, "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your PC, it may be in use by another program, or it may not be functoning properly."
Any ideas ? I had sound previously, but then a work colleague re-built the PC to add more space to the hard drive, and since then, no sound. I know this may now not just be an iTunes issue, but I would appreciate any assistance you can offer.
Thanks again,
Shell

ITunes has detected a problem with your audio configuration...?!!?!?!?!?!

i get thins message when i open itunes...
"iTunes has detected a problem with your audio configuration. Audio/Video playback man not operate properly."
HOW DO I FIX IT??

Sounds like several people still have this problem... including me.
I upgraded to a new PC (still running XP , installed iTunes 8.0.2.20, reloaded my library...
And I got the "iTunes has detected a problem with your audio configuration" error.
I've deinstalled and reinstalled Quicktime to no avail.
iTunes seems to launch okay after the error.
But when I select a song and click "play", the song and time-counter show up correctly, but the song does not play... the "play head" stays stuck at 0:00.
I've imported new CDs, and the problem is the same with them.
This sounds like an unsolved problem... where do we go from here?

Itunes has detected a problem with your audio configuration. audio video playback

itunes has detected a problem with your audio configuration. audio video playback may not operate properly. Why do i get this after update cant get sound now please help!

See if this article will help:
iTunes for Windows plays video files without any audio
http://support.apple.com/kb/TS1696

ITunes has detected a problem with you audio configuration

"iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly." got this error after update to Windows 8.1

If you do a google search of this "error" message, there are some good links to how to fix it, assuming it's a problem with Quicktime. I took a look at my programs file and found that it somehow had been deleted. After downloading again, though, I still had this problem. Turns out I had a problem with the actual speaker software of my computer - the icon in the lower right corner had the 'mute' symbol, and was stuck there. When I went to change that to actually playing sound, the computer did an analysis on its own and fixed the problem, which fixed the problem in iTunes too.
Good luck!

When I open Itunes on my PC it says, Itunes has detected a problem with your audio configuration. Audio/video playback may not operate properly

When I open Itunes on my PC it says, Itunes has detected a problem with your audio configuration. Audio/video playback may not operate properly. I removed some unused programs from my pc before this happened and I think I may have removed something I shouldn't have.

I had this same problem and my sixteen year old figured it out. Since the Windows PC running iTunes (which supports a housefull of AppleTVs) was running in a closet, he suspected it was due to having no speakers attached.
Sure enough, when I went into control panel to look at my sound settings, I noticed something I had missed previously. There was a red mark on the device. I took his advice and plugged in some earphones to the speaker jack and, wallah, the red mark turned green and the iTunes warning never popped up again.

After upgrade to iTunes 11 "iTunes has detected a problem with your audio configuration"

After upgrading to iTunes 11 I have lost all sound on my PC running Windows XP. When I try to open iTunes I get the following message: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly." I have also lost sound when I attempt to listen to audio from a Website while in a browser session. I notice I have also lost the volume setting icon from the system tray in the lower right corner of the screen.
Please advise.

Something went wrong during the upgrade to iTunes 11. I have lost audio on my desktop PC running Windows XP. No sound in iTunes: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly." No sound during browser sessions. The volume control icon disappeared from the system tray in the lower right corner of the screen.
It seems that an audio driver(s) were damaged or deleted. When I go into the Control Panel and check the reading for the audio hardware, the entry for the DVD/CD-ROM drive says:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Click Troubleshoot to start the troubleshooter for this device."
Please advise.

Sound problems with Beats Audio

Similar Messages

Maybe you are looking for